Their idea of compassion versus the actual meaning of compassion needs to be revisited and…read morecorrected. It literally means "to suffer together". Pick up a dictionary and learn it, you clearly need to. As a business that (proudly) profits from people's grief, some of it should be applied. My dealings were strictly with MEGAN LANGDON. Sweet to your face but once the initial meeting and Paperwork gets done, the sugar melts away, and so good luck trying to get a hold of her after the fact. Multiple attempts and then I found out why.... she "FORGOT" the lock of hair I had requested during the consultation, literally 20 minutes after they took possession of my mothers' body. (First off, compassion would be to let the family breathe for a few minutes before throwing plans and fees at them), my mother had passed only a few hours before. That said, I had made the request for the lock at this time and was assured it was a common ask and it was no problem. She wrote it down. When asked about the lock of hair days later, she VERY COLDLY and BARELY took accountability, (and even admitted that she wrote it down), short and brief and with tone saying that they would cover the $30 cost of mailing her ashes I had requested, hoping it would make her mistake go away. When I told her that I was hurt and angry because it could never be rectified and that I would prefer to pay for shipping, she ignored it and said I needed to give my address to send. It took several more attempts where I had to get my husband to get involved to take over to make the arrangements, and they were short and brief with him as well. When they finally complied, the package showed up and was left on my front step in ONLY what looks like a large pill bottle squeezed into a little bubble pouch. NO SIGNATURE REQUIRED??????!!! Nowhere is that an acceptable way to treat ANYONES remains!!!!!!! Not only did she forget the lock of hair, and that can never be rectified as aquamation was chosen which is essentially a chemical cremation (and when researched, is it in no way a greener solution to any other option, as all of it is simply flushed into our water system, but they'll sell it to you that way, which is criminal in and of itself), but to almost step on them on my way out of the house?! How is this acceptable to anyone?! This is a life event, the kind that is so painful that is does not just dissipate easily or quickly, if at all. Every second is committed to memory and to pollute their remains with incompetence and complete disregard is quite criminal. There has been no apology, from anyone, no "suffering together" as their moto so proudly pitches. There is no luxury of MISTAKES afforded in an industry dealing with people's grief. It is called NEGLIGENCE. Plain and simple. Let me reiterate this. It is NEGLIGENCE. ( Noun: failure to take proper care in doing something)

These guys were great. My mother's funeral was handled as well as it could have been. Concerned,…read morediplomatic, informed, not pushy, clear, helpful, accommodating. They delivered. Made a most difficult time easier for my family and me. Thanks, Highly recommend.

From the owner: Our caring and experienced professionals pridefully provide you and your loved ones with…read morepre-planned arrangements, funeral services, memorial services, burial services, cremation services, and many grief resources to support you through this difficult time. We offer a range of personalized services to suit your family's wishes and requirements. You can count on us to help you plan a personal, lasting tribute to your loved one. And we'll carefully guide you through the many decisions that must be made during this challenging time. We have a wide range of resources to support you not only today, but in the weeks and months to come

Glen Seymour is the best funeral director and one of the best human beings you will ever meet…read more Another local director tried to convince us not to transfer our loved one to Seymour Funeral Home because he thought it would be cheaper and easier for us. It wasn't. And even though he drove 30 minutes both ways to pick up our loved one, he still saved us about $2,000 compared to what the other funeral home wanted to charge. He went above and beyond to make sure the service was everything we wanted and to make sure we were informed and in charge along the way. There is literally only one negative: because his fees are so low, he can't afford to extend credit and keep the business open. This means that he will ask that you put the total on a credit card (or split between cards).

From the owner: With over 100 years of combined experience in funeral service the Staff at the Donaldson-Seymour…read moreFuneral Home have long been involved in providing quality, personal and professional funeral services in the North Country.

Recently my wife's mother passed away at a nursing home in Oswego. Her mother had been in Florida…read moreuntil recently and was there not quite two years. We needed a funeral director that was local and she reached out to Dowdle funeral home. Adrian was there to help in our time of need. We also needed to transfer her mothers prepaid funeral planning services that we did in Florida, to make matters more stressful and complicated, but Adrian and his team took care of everything which was a great relief to our family. We were very impressed and comforted with their service and would highly recommend them to any family in need. Thank you The DeSantis family

From the owner: Family owned and operated funeral home.read more