I cannot believe Stihl authorizes these people to service their equipment. Maybe Stihl does not…read moreknow how they treat people and their equipment. Well, they will very soon. My mother-in-law took her Stihl blower in to have the primer bulb replaced. That was all it needed. That was all she wanted done. What they did to her blower was criminal. Not only did they not replace the primer bulb as she had ask, they broke the throttle lever off the carburetor when they dis-assembled it. Why they dis-assembled her blower to replace an easily accessible primer bulb is beyond any conceivable explanation or understanding. When she went in to pick up her blower after being told it was ready, she was handed a bag of parts, and a bill for fifty some dollars. They had the nerve to tell her (after they broke the carburetor) it needed a new carburetor, and it was going to cost as much to repair the blower as it would be to purchase a new one. Then they charged her fifty some dollars for their "fine" service. All it needed was a primer bulb! You can see in the attached photo the condition in which they returned her blower. If legible, the broken throttle lever pieces are circled in the photo. Unbelievable!!! Had this happened to me, these people would be in court making reparations for the damage they caused. This is truly criminal taking advantage of a person in this manner. If I heard one day someone burned them out, I just might have to smile.

This store is handy. You can find a lot of gardening and landscaping items at the center. They have…read morea nice snack collection, including Birch Beer.

New location on 215 Walnut In Vinton. Had an issue with the…read morebrake on my chainsaw , took it to blaze and within 5 minutes the problem was solved, no charge! I will be returning with any other small engine issues. Thanks Blaze!

nfortunately they represent Toro I was informed when I took…read moremy Toro mower there for in warranty repair for the 2nd time was informed that if you purchase a Toro Mower from anywhere else than Cutting Edge you are going to get ripped off ...... that being said they as they ripped me off for the in warranty repair of $30.00 the first time $146.00 the second time so beware if you buy a Toro mower and need in warranty Toro repair the mower is junk if you didn't buy it from them

Worst ever!!!!! Never buy another Toro as long as I live nor will any family member or friend I…read morecan convince. Almost two year old self-propelled mower in shop for third time and again, warranty doesn't apply for one reason or another. 3 trips and $410.00 later I refuse to fix it again if it breaks. Sticking with Stihl from now on. The Cutting Edge never bothered to tell me this last time they're no longer affiliated with Toro until after they called me to let me know other cost involved on top of initial repairs already completed. Told me $197.00 to pay for what they've already done, which is under warranty but not honored at that location, but now mower won't start so additional $70 to clean. Mower started fine before I dropped it off.

When I get to do business with a place like this it give me great pleasure. I have a 40 year + old…read moreSatoh Tractor which now runs like new. two simple updates and it starts and runs like a dream. My last update, was the electronic ignition. It took me no more than 30 minutes to install and my old Satoh fired up once again for the first time in a couple of years! What is really wonderful about the folks at Valley is they aren't even vendors for the part, they simply recommended it!! The previous update was a bit more involved. Per their suggestion, I took off the intake manifold and shipped it to them. The replaced my carb with a new model packed it up and shipped it back. Upon installation it started immediately without even using the choke! VPP I'm a fan!

These guys are known nationwide--and probably further--for their expertise on the troybilt line of…read moretillers and other stuff. This is most important with the pre-2001 stuff, since the current owner of the brand doesn't do so well (Troybilt went bellyup back then, and MTD owns the line now.) Bill and his staff know these machines inside and out, all generations, and provide all the parts you need. In addition, they provide a location on Yahoo, "Troy Bilt Tiller Club" for owners of these fine historic machines to exchange information, ask Bill about parts and get his advice, provide documents, allow posting of photographs, etc., all for free to us. This is definitely a class act! Oh, and they sell or repair lots of other stuff too. Go there. Really! Go there!

Went there for a lawn mower repair. Jeff and Joe were excellent with customer service - attended…read moreto the issue right away. Thanks very much!

I can't say enough good things about Jeff's Small Engine Service & Repair. They are friendly,…read morehelpful and concerned for the customer's needs. They respond to messages within a reasonable amount of time.

great service and items. there is a wide variety of fishing and gardening items to choose from, I…read moremyself usually go there for fishing equipment and they hands down have a better selection than any other sports store around. A little hidden gem!

Kind of a quirky store in what they carry, however they seem to have things which other stores the…read morearea do not (or are out of stock). Unlike the review throwing the R label around, I have seen no evidence of this when I am in the store..... this town has many ethnic groups, seems like everyone is treated the same to my eyes and ears.

Excellent customer service. Super nice people. I just wish they would get crushed shell mulch.read more

This was the second time in about 14 months that I ordered a load of top soil from this business…read more Each time they delivered the load when they promised. Each time everyone has been friendly and professional. I telephoned the business in the morning and it was delivered by noon. The Delivery drive was very accommodating and dumped the load where we needed it.