TitleQuest More like extremely difficult side quest. This…read moreplace goes out of its way to make your life difficult. First, they have you drive 30 mins for signing, which is to be expected. At this point for weeks you've been working with person A. Well they send in person B to handle your signing. Person B is a used car salesman that rushes through every document and gets annoyed when you question the docs. But you sign and leave. But that is when the real quest begins. Then they call you at 4pm (they close at 5) to tell you that they forgot a document and you have to come back. Fine, you make it work and drive another 30 mins. They tell you to come back between 3 and 5 the following day for your check. The next day you show up at 3 and they tell you "oh, we don't have your check" and that you'll have to come back tomorrow. You ask to speak to person A and she shows up and tells you she will personally call you the next day when your check is ready. But you've now wasted $50 worth of gas because they can't get their stuff together or communicate properly. The next day comes and you get an email, NOT a phone call, that your check is "up front". You arrive to get your check but it's not up front so you end up waiting. You then have to ask for a copy of all the documents that you were told you would be sent but weren't. Avoid at ALL costs.

There's a reason this Title Settlement Company has been the BEST OF HAMPTON ROADS for Years!!!…read more Most Professional and knowledgeable when it comes to Purchasing, New Construction, land development, Refinancing, Selling and Title Searches. Best Title Company there is! The closing fees are super inexpensive for the Superb Services they provide. They truly care about the quality and experience the communication with ALL parties involved (Realtor, Lender, Buyer, Borrower & Seller) is completely astounding! Go to their website and get an easy quote: http://www.titlequest.net/tqcalc/ Call their Sr Sales Executive on her Cell: Angie 757-288-7306

Agents and staff are friendly and knowledgeable. I enjoy working with everyone that I have…read moreencountered.

Even though Aubrey is based in the Virginia Beach area, she covers all of VA. We live in Northern…read moreVirginia, and in Summer of 2018 we had an insane amount of rain. Unfortunately, our home suffered because of it. Leaks, watermarks, damaged shingles, you name it! We even had water dripping into the house into pots and pans to try to prevent further damage. Her staff have been nothing short of knowledgeable, professional, and courteous with us when scheduling in-person assessments and speaking with our contractors to assess the estimates related to the storm damage. The best part: Aubrey and her team fought for us to help get as much of our weather damage covered. She saved us thousands (no joke, THOUSANDS) of dollars which we would have to cover out of pocket otherwise. Now, we've fallen even more in love with our fixed and updated kitchen and basement, which look even more beautiful than they did before. We are extremely grateful for Aubrey Pithwa State Farm for making all of that happen. We will continue using Aubrey Pithwa State Farm Insurance so long as we live in VA!

I have been doing business with this CPA firm for over 4-years. They are truly Phenomenal and one…read moreof the "Best Moves I Have made." I received a referral from a very respected firm in the area! They go over and beyond the call of duty! They review all documents during my consultation time and make sure all documents are present and if not "WHY and What Changed during the Year for the documents not to be in the package." They educate you on the new tax laws and what is considered a right off and what is not a right off. They keep me posted during the whole preparation time, and when the return will be ready for pickup. Also, if you will owe or not owe and why? They are accessible if you call and ask questions during the year or during tax preparation! They have helped me to get my taxes paid online and everything is complete! You don't have to do anything else. I know they will be there for me and they have been. God Bless all of you and the work you do for me Celia Herron

Worst tax firm I've ever used in the 34 years I've filed taxes. I'd give a zero if I could!! Sent…read morein my taxes in PLENTY of time (3 months before due) to have them fail to file until the 11th hour, do it wrong, then inflate my fees! When I called to address, owner cut me off & never listened to his staff's errors & failures. You are stuck & forced to pay. I didn't even get my taxes done & will have to pay again. Be careful & ask what fees are before you get absolutely TAKEN like I was! I can only speak to my experience but Stewart & Co failed to show me ethics or professionalism. Oh, & he'll fire you if you speak up to what's right on your own taxes! I'd suggest you save your time & money & use another tax firm in Norfolk/VA Bch!!

I Only put a 1 to be able to warn you all what Jim F. The President/Owner of Anchor Tax Relief in…read moreChesapeake, VA did to me. At the time he told me he could help me and communicate to IRS on my behave about my situation so I paid him $750.00 as per his word. Well, he did not help me one bit as promised, he never talked to them, as I had to go somewhere else and pay them too to help me. He refused to give me my money back or any portion of it as I only had a very brief phone call with him maybe 3 minutes to be exact. Not worth $750.00 for 3 minutes of anyone's time. He wouldn't even give me an itemized statement of my money and where and what is what used for I gave him. He gave me no records of my file and what was done. Ya'll need to run somewhere else right now. I feel he took big time advantage of me I'm a retiree senior citizen living on a senior budget and he knew it too. Very surprising to me he could treat me or anyone like this. My opinion he doesn't deserve your business and it's all about the money, well, he'll never get mine or my family & friends and hopefully your's ever again. I'm thankful I have this platform to report the theft I encountered in my situation with Jim F. He never wanted to talk to me about this except to tell me he wasn't giving my money back. Wow so upsetting and disturbing that my retirement monthly pension had to go to him. Shame on you Jim F. You all Please go elsewhere, if he can do this to a Senior citizen with no remorse he can do it to you. Tax season will be here soon. I'd sure go somewhere else. Thanks for taking the time to read this. I try to point out the fraud I got to everyone to help them. Think about it do you really want to support someone like this? It's a big fat NO!!! To me.

4 years ago I've been with Jim for a number of years - and…read morecouldn't be happier with the services he's provided. We screwed up some of the information on how we claimed the homes we owned years before we started using him - and he was able to re-file and save us a TON of money we'd missed. His business has grown tremendously in the last few years - but he's always stayed personal and accessible.

Wonderful staff, extremely helpful, made switching a breeze, helped lower my rate - would highly…read morerecommend!! Also, have helped several other I referred

A complete disappointment. Avoid. Lack of information, a lack of customer service and an attitude.read more

This summer I reached out to Rose Goheen and asked her to review my insurance policies with a…read morewell-known company that I have been with for many years. Rose was not only able to get me a much better rate but my coverage increased!! I now have Home, Auto, and was able to add an RV and an Umbrella policy--and saved significant money. Rose managed this all during Covid lockdown through email and a couple of phone calls. Couldn't have been easier! As if that wasn't enough, a couple of months ago I was involved in a car accident. The customer service was so amazing--Rose and the claims team could not have been more helpful, concerned and answered all my questions. They really made a difficult situation much easier. Thank you Rose!

They used to have 5 stars, but after 10 + years I have decided to transfer agencies and all because…read moreof TOM. Extremely rude, argumentative and unprofessional. Instead of a apology to a loyal client, I was given the excuse that no one has ever had an issue with TOM. I highly doubt it. No effort was made to keep me as a client. I was told that if I have an issue maybe I should change agencies . So I have. Very upsetting at the poor attitude and lack of wanting to resolve any issue, I felt tossed aside after 10+ years. So Rose you have only TOM to thank for the loss of a loyal client. Good luck.

Their tax preparation service was the worst I've experienced. Eurnicka Nixon made several errors on…read morethe return, most importantly her own data input. She quickly and casually processed my return without double-checking her work. She carelessly reported more income than I had, which meant that every computation throughout the rest of the 1040 was based on the wrong figures. Plus, more income means more taxes I owe, of course. Making a mistake is one thing (and can happen), but she did Not conscientiously and thoroughly investigate that vital mistake to correct it. After repeatedly asking to speak to her supervisor or owner of the business, I can only presume that she has, so far, blocked that contact. This situation has caused a lot of unnecessary problems and costs for me and is still not resolved. If you use their service, it may be wise to doublecheck their figures.

The owner is great, very fast and very knowledgeable! She's patient even though we wait to thr last…read moreminute to file.

Closed with working website…read more We used Jeff last year (2016 taxes) and he did a good job so we scheduled again for this season. However, when we showed up for our scheduled appt (after setting up through the website AND receiving confirmations and reminders the day of), we found the business closed and phone not working. What a waste of time...and we traveled quite a distance with a small infant. Now we have to scramble to get an appointment somewhere else. Shut down your website. Not a classy way to treat people.

It is hard to find a tax guy who not only can communicate tax stuff but can make you feel that you…read morewere taken care of. That is Pembroke Tax. He is passionate and cares for the his clients. He explained what I need to improve my tax position next year and why my refund was not as large as I thought it needed to be. He is a person and a company that I will referred too.