We have used Mr. Bill Jordan's Book keeping & Tax Services for over 26 years, we never had problems…read morewith our tax failings of state, or with our federal. He is very professional, knowledgeable, and makes he's explanation very easy to understand. We consider Mr. Jordan, among the best in the Hampton Roads Area. Great staff! I highly recommend Jordan's Bookkeeping & Tax Services. Victor M. Cabassa Assoc Broker, ABR,GRI,GRI,

Amazing service and super affordable. Mr. Jordan takes his time to go over and explain how taxes,…read moreexpenses, etc. work. Never had other tax professionals with this type of service. Jordan also helps you with the best "legal" deductions allowed. All the referrals I send are happy with this service!

Good customer service when making an appointment. I find that the front staff is a good indication…read moreof the overall service you will receive.

We have been using Moulton for about 5+ years now. Because of this year's horrible experience, we…read morewon't be going back! We went from owing $4000 (which we've already paid) to getting back $9000 AFTER i inquired about the Care Act, something they should have asked about from the get go. I was also told with our income that we qualified for the new stimulus money but had to speak to the owner to find out that wasn't correct. I was also told we'd have to pay $12,000 in 2021 and $12,000 in 2022 in taxes only to find out it was $12,000 total. When I tell you I've had to call them 6 times today to get answers/clarity, I am not exaggerating. At this point, I would just like a refund on our taxes so we can go elsewhere. I definitely don't feel comfortable with the answers they are giving me.

I have been doing business with this CPA firm for over 4-years. They are truly Phenomenal and one…read moreof the "Best Moves I Have made." I received a referral from a very respected firm in the area! They go over and beyond the call of duty! They review all documents during my consultation time and make sure all documents are present and if not "WHY and What Changed during the Year for the documents not to be in the package." They educate you on the new tax laws and what is considered a right off and what is not a right off. They keep me posted during the whole preparation time, and when the return will be ready for pickup. Also, if you will owe or not owe and why? They are accessible if you call and ask questions during the year or during tax preparation! They have helped me to get my taxes paid online and everything is complete! You don't have to do anything else. I know they will be there for me and they have been. God Bless all of you and the work you do for me Celia Herron

Worst tax firm I've ever used in the 34 years I've filed taxes. I'd give a zero if I could!! Sent…read morein my taxes in PLENTY of time (3 months before due) to have them fail to file until the 11th hour, do it wrong, then inflate my fees! When I called to address, owner cut me off & never listened to his staff's errors & failures. You are stuck & forced to pay. I didn't even get my taxes done & will have to pay again. Be careful & ask what fees are before you get absolutely TAKEN like I was! I can only speak to my experience but Stewart & Co failed to show me ethics or professionalism. Oh, & he'll fire you if you speak up to what's right on your own taxes! I'd suggest you save your time & money & use another tax firm in Norfolk/VA Bch!!

Closed with working website…read more We used Jeff last year (2016 taxes) and he did a good job so we scheduled again for this season. However, when we showed up for our scheduled appt (after setting up through the website AND receiving confirmations and reminders the day of), we found the business closed and phone not working. What a waste of time...and we traveled quite a distance with a small infant. Now we have to scramble to get an appointment somewhere else. Shut down your website. Not a classy way to treat people.

It is hard to find a tax guy who not only can communicate tax stuff but can make you feel that you…read morewere taken care of. That is Pembroke Tax. He is passionate and cares for the his clients. He explained what I need to improve my tax position next year and why my refund was not as large as I thought it needed to be. He is a person and a company that I will referred too.

Our first appointment with Maureen at reliable tax inc was last year when she filed our taxes for…read morethe first time. When she filed our taxes, she incorrectly misspelled my first name as "Phillip" and not "Philip" which created an issue with tax returns. At our tax appointment this year, we asked Maureen to correct the misspelling in my name and she replied, "it doesn't matter, they only look at the first 3 or 4 letters", and made NO changes. About 3 weeks later, we got notification from the State that our banking financial institute was denying our state refund deposit because of my name misspelling AND Maureen had left out a number of our bank account. Needless to say, we have been on the phone for hours/days with Federal, State and our bank trying to correct this because when we called Maureen to ask for help fixing this, her response was "it was already filed". That is 4 strikes in only 2 tax preps. IMO, multiple mistakes were made by Maureen with no help to fix them. We do not recommend this service to anyone.

I have used Maureen in previous years. I skipped a few years as it was a simple return. I lost my…read morefather in 2023 and had some inheritance income. I wanted to be safe and have a professional prepare my taxes. My sister ( who lives in another state), had her taxes done - same inheritance income, was NOT taxed on one of our inheritances. Thank God my sister and I compared notes. Maureen made a huge error that would have cost me about $10k. I've contacted her, her office, her Facebook page with only one response from her. I provided proof that she made a mistake and simply wanted her to fix and amend my return. I have gotten zero response. No returned calls, no returned emails ect. As stated on her Facebook page, fair pricing - far less than what the big chains charge. Well- I guess you get what you pay for. I am so shocked and appalled that I've gotten no response in 2 weeks. She cashed my check that I paid for the same day she did my return. She been paid and I was almost out $10k. Now I have another accountant amending my return. Which is more money and a ton more of my time. Stay away! Your money will be taken and you'll never hear back until next year when she's ready to collect your next check. I have contacted the IRS- and my attorney. I do not wish this undue stress on anyone! The only thing I can think is that something shady is being done. Sad!

I had a great experience working with Kimberly for my taxes this year. She was extremely…read moreknowledgeable and took the time to explain everything in a way that was easy to understand. Not only did she prepare my taxes thoroughly, but she also gave me helpful information for the future on how I can maximize my tax breaks and make better financial decisions going forward. What I appreciated most is that she goes beyond just tax preparation. She was able to give advice on things I may qualify for, ways to structure business income properly, and how to make sure I'm set up the right way to get the most benefit possible. She knows her stuff !! She is also very sweet, patient, and personable, which made the whole process comfortable and stress-free. I never felt rushed, and she made sure all my questions were answered. I highly recommend Kimberly to anyone looking for someone who is professional, knowledgeable, and truly cares about helping her clients get the best outcome possible.

Linda has been doing my taxes for many, many years and I've always been very happy with her…read moreservice, I recommend her.

Extremely rude, I just called trying to get a consult for help with my business and Linda cut me…read moremid sentence and said "WHO GAVE YOU MY NUMBER? It is the middle of May so I'm not taking new clients bye " and hang up on me. Very unprofessional. I, of course will not be making business with this company and if you are trying to, would recommend to not do it either since they are obviously too busy and lack the courtesy and manners to run a business.

I needed a simple acknowledgment to be notarized the quality of service was efficient &…read moreprofessional the price was less than i expected being that the notary came to me. definitely would recommend!