We used this company to handle a deceased relative's home sale. Our experience was anything but…read moresatisfactory. After waiting for them to schedule the closing we were informed one day before closing that we would need to get documents signed, notarized, and returned. I tried contacting the office and was told the person handling our account was gone for the weekend. This was 2 pm on Friday. Called Monday and was told the person who handled the account was not the one handling the closing. Got transferred to someone else who said they couldn't get the paperwork done in time because they were busy with other work. It's obvious that Polk County Abstract is poorly run and doesn't care about customer service. The right hand doesn't know what the left hand is doing, and neither hand is doing much of anything. Look elsewhere for your title work. These folks will waste your time and money.

Polk County abstract has provided many professional closings for my company and I, they provide an…read moreatmosphere of professionalism and confidence during the closing process. They greet you with a smile, a courtesy coffee bar, and down-home hospitality. I highly recommend, Lee Blau LL contractors LLC

DO NOT USE THIS COMPANY FOR ANY REASON WHATSOEVER. IF I COULD GIVE A NEGATIVE 5 STARS I…read moreWOULD!!!!!!!!!!! They are unfriendly, untimely, highly unprofessional and are price gougers. We ordered a survey on a property we we buying and was quoted an estimate price of $1200.00 plus tax and if it would be any more it was only be $100.00. Well when they finally finished the survey six weeks later they wanted to charge us more than $700.00 for the whole survey. A more than a 50% increase in price without any explanation. When my agent and myself called the office for an explanation we were met with pure hostility from the person answering the phone. She yelled at us and acted like a child speaking over me while I explained to her what the quote stated. She refused my explanation and as of now the complaint refuses to release the survey to me. I'm currently an out of state resident but as soon as we move to Tx we will be taking this company to court in order to recoup our expenses. AGAIN DO NOT USE THIS COMPANY FOR ANY REASON AT ALL

Hired this company to survey a lot we were considering buying. After receiving the survey and upon…read morefurther research we determined that a utility easement shown on the survey no longer was valid, but a sewer easement that they did not show on the survey in fact crossed the property in such a location as to significantly lower the value the lot. When I contacted the company about making the correction, which I was prepared to pay for, I was treated very rudely and was told all the reasons they were not responsible. When I suggested they contact the city attorney about the matter so as to get the survey correct the person I spoke with refused to even consider it. As so done who has used a number of surveyors over the years I can assure you this is the only time I have dealt with one who responded in this fashion.

Company phone transfer to voice mail to cell phone who's number is different. Tried contact several…read moretimes and no answer. For people in Real Estate this is both a red flag and a no no. Trying to get good established Surveyor for Trinity and Houston County. Honestly I can say that in this area of Texas the companies have no Professional work ethic.

Jasmine was great! I have experience with other agents buying homes over the years, and Jasmine was…read moreone of the best. She was professional and listened to what i wanted. She went the extra mile for me to see a home she knew was listed, but not yet on the agent's website. I loved the home, and made an offer. Jasmine stayed on top of everything, and made sure I was in the loop. If you are looking for an agent, Jasmine is the one you should call. Highly recommend.

Jasmine is a true professional working through all the details of selling our property, was very…read morecaring and provided all information and scheduling to ensure an excellent closing. We highly recommend Jasmine and will utilize her services again.

Charles Miller was great to work with. Got our house sold quickly and kept us informed through the…read moreprocess.

Chuck came highly recommended and I know why. He was easy to communicate with, full of helpful…read moresuggestions to market our property in the most appealing way and always available, even after hours, for any questions or problems. One of our neighbors has had their property on the market for nearly two years and I've recommended Chuck to them. I truly believe Chuck could find a buyer for them, too. I wish all my real estate dealings could be with Chuck! He's explained, in detail, the process from start to finish and been with us the entire time. You will not be disappointed in listing your property with Chuck!