In a word, AVOID! I…read morewish I'd checked the reviews on here before we called Nick out when we managed to puncture a central heating pipe, but we'd already been strung along by another Emergency Plumber for over six hours, and were pretty desperate. To be fair, he arrived within 10 minutes of his estimated ETA on a Friday evening, but that's about the only positive thing I can say about him and his work. Having "fixed" the original issue, he offered to return in a few days to check the repair (as it was obviously still wet) and re-plaster the wall. We were presented with a bill for £564 (including £180 for bleeding six upstairs radiators!), which when queried, we were told included the return visit. Extortionate, but we paid it, believing that the work was done, and he would be as good as his word regarding the follow-up visit. His "repair" has been leaking for 10 days, and he has defied repeated attempts to get him to return to fix his shoddy work, including the classic: "I forgot, sorry. I'll be with you tomorrow between 08:00-10:00". Suffice to say he did not return. He has been rude on the phone, and his emails (he only bothered to respond after we requested a partial refund) have been evasive, and full of inaccuracies. We've now had another Plumber out to fix Nick's work. He charged us £120, and his repair has actually worked, helped by using a correctly sized joint - he was scathing about Nick's workmanship and his charges. He left muttering darkly about "Cowboys ruining decent Plumbers' reputations". Enough said, really... I wouldn't trust Nick any further than I can spit. AVOID!

Zero stars Do not contact this man. He charges £150 per hour…read moreplus vat and we think covers his tracks so nothing can be proven. He then obviously changes all his numbers after another rip off So he can't be contacted. Sadly will have to put it down to experience...

Prompt, Polite, Professional, and Very Good at What They Do…read more I called KTH with an urgent plumbing situation at 06:00 during the recent snowstorm. Unlike other service companies that claim to be 24/7 and are not, KTH not only answered the phone, they were helpful and cheerful and polite too. Even though there were many urgent situations in the field caused by the storm, my plumbing was fixed before noon that same day. At my home they were considerate and neat, and offered a follow-up if it were not fixed correctly. It was fixed correctly, so no follow-up was needed. I recommend KTH wholeheartedly.

From the owner: We specialise in emergencies and breakdowns. When you need us most we'll get one of our highly…read moreskilled team members to you ASAP.