Dr ????? did my mesh and took out 2 healthy ovaries all in one very long painful surgery. I was…read moretold by the pre- op staff I would be in the hospital for 3-4 days. I was discharged within 24 hrs of my surgery. My husband and daughters were calling the hospital to say I wasn't ready to be discharged. I felt I should not be discharged so I complained but she discharged me anyways with full insurance. Never again.

Go see Dr. Tisdale or Dr. Danforth, they are the full time urologists at UBMD Urology. From what…read moreI hear Dr. Pranikoff will be retiring soon

I have struggled with almost life long UTI's and then started feeling like I always had a UTI but…read morewas testing clean after awhile and was recommended to WNY Urology. Shortly before my appointment I hurt my lower back and had even more side effects from that, that became concerning so I wrote up my symptoms and some questions for the doctor. When I went in for my first appointmnet I was surprised at how many people there were and stood in line for awhile. They took my insurance information then had me give a urine sample and then take a seat to be called. The shear volume of people was crazy, but I figured with the long list of doctor's at this practice it wasn't that big of a stretch. I waited for about 20 to 25min and they called me back to see Dr. Chevli. With questions in hand I went back with my husband and we met Dr. Chevli for the first time. He was a very pleasant and thorough doctor and set up a panel of tests to be run to find out what the problem was. I was still having UTI symptoms but tested negative for infection so he gave me my slip for the blood work and testing and I was sent to scheduling. I felt at ease with this doctor and knew I would be back because of this. They were able to draw my blood work there and also ran a series of tests to check my bladder. Scheduling was a grueling wait and at least one of my visits there I had to leave before being scheduled due to having other appointments, but they were happy to schedule over the phone. The staff seemed over worked, but polite and efficient. After all my tests were run I was diagnosed with Interstial cystitis and recieved medication to relieve my symptoms, followed up with a bladder stretching which I have done several times now. The doctor always came in with a calm and reassuring demeanor and always stated that he would get me some relief soon and he did. I did not give them a 5 star because of the sheer wait there was when scheduling tests and appointments and some of the staff seemed over worked and frustrated. And also because of their lax covid meassures. As I am immuno compromised, can get sick easily and wear my mask most of the time even as mask mandates loosened. Dr. Chevli is an amazing doctor and I trust him immensely. He is kind, has a wonderful bed side manner and if you are in need of an urologist I would highly recommend!

I am a patient at the WNY Urology associates on Sandborn road. This place is great if you love…read morewating forever to see someone. I have yet to have a visit where i did not wait at least 30 minutes in the lobby and another 15-30 minutes in an exam room. after that wait you will almost never see a doctor... assistant, or nurse. There is no communication with the dr and you do not get any explanation of what the treatment path will be, just someone telling you to pick up your prescription. you will never be able to talk to a human when you call, but will always have to leave a message, which will not be answered by anyone who really knows what is going on. they have contractors that call you at 7:30 in the morning or after 7:30 at night. in most cases you do not get any response until the following day, so if you have to call on a friday you will not get a reply until the following monday. horrible

Highly professional urology center. State of the art diagnostics. Clean bright offices. Very short…read morewait times to get into the examination.

Doctors and nurses are excellent! HOWEVER a couple of the receptionist and others who answer phones…read moreat this office are VERY rude and short with people. I was saying what I needed and SHE was RUDE, KEPT CUTTING OFF MY STATEMENTS and SNIPPY. I was very respectful and did not deserve that. I am going through enough trying to take care of my loved one. She should get a job that doesn't involve talking to people. I can see why other people would switch offices or practices. Thank you for your time.

I have been a patient with Dr. Aliotta for over 20 years. He has conducted multiple surgeries and…read moremany procedures on me during this span of over two decades. He is a rock of compassion and knowledge. He has fought for me when I needed it. He explains everything in detail, answers all of my questions and concerns. He's a soothing figure when I'm nervous. I would recommend Dr Aliotta with the highest rating.

My son went for a diagnostic Cystoscopy procedure. He was very nervous. When the nurse administered…read morethe pre-test analgesic it caused intense pain and brought my son to the point of tears. He then asked the doctor if they had something he could bite down on when they started the test. The doctor chuckled and handed him a gauze square. The doctor didn't show any concern as to why this would have caused pain. My son then stated that he couldn't handle going forward. Dr. Aliotta then abruptly dropped the scope and tore off his gloves and literally threw them on my sons lap and walked out of the room!! This is the most unprofessional behavior I have ever heard of! Dr. Aliotta didn't even try to console my son, or encourage him in any manner! My son is not a whimp, he is 33 and been in chronic pain with Rheumatoid Arthritis for over 10 years. I don't care how much experience Dr. Aliotta has or his skill level, he showed a complete disregard for my sons complaints and did not treat him with dignity. The whole Western New York Urology group runs like a factory assembly line. I can't imagine any of the patients going there are treated like anything other than a number and a means to bill insurance companies for these multiple procedures!!!

Dr. Carl's office is staffed by great people who always greet you with a warm smile. The waiting…read moreroom is small but comfortable, perfect for the steady stream of patients here to receive the expert care of the Doctor and his staff. They always try to work you in if you're running late, and are quick to call if an earlier appointment comes available for you. Dr. Carl himself is attentive and eager to help, explaining everything fully to his patients. You're always treated like an important part of your care here, and he engages you in the decision making regarding how to proceed. This is a wonderful and sadly rare trait in a physician, and is one of the major reasons I keep coming back to him.