i have little to complain about this firm , everyone treats me well and judging from the other…read morereview they should be treating them for hypocondria !

Have to agree with the other one star here. WNY medical will literally call you everyday to ask…read moreabout medication changes, vaccination status, or try to get you to schedule an appointment for absolutely nothing. There is also a HUGE communication barrier and they won't let you speak with anyone in the office.

this guy decided to drop me because I had multiple diabetic episodes that caused my blood sugar to…read moredrop to the point where I couldn't wake up or function. I always called and told them what had happened and was always told that due to a medical circumstance, it would not be held against me. After two such instances, I got a letter in the mail three days later saying they were dropping me from their practice. When I asked to talk to the doctor, I was basically told that he didn't care. This guy is a shitty doctor.

Don't waste your time! The nurses are indifferent to your needs and are oh so quick to tell you to…read morego to a clinic if you're sick. They never try to see if they can make an appointment for another day and won't call in a script unless they can make a buck off you. After dismissing you they don't speak a word and if you ask a question you will only get a one word answer and it's probably "no"!

It's been since 2016 and I'm still upset about having lost my wonderful doctor. I couldn't afford…read moreto see him because I had been out of work due to a downsizing where I had been working. The second phone call in which they wanted to set me up for a follow up for my asthma, I was literally down to my last $20. I wish they had been more understanding. That said, I still recommend his office and my own son is their patient. Dr Kuehnling is a good doctor, and when all is said and done, that's the most important thing.

TERRIFIC EXPERIENCE . BEWARE OF OFFICE MANAGE MENT…read more I was asked to leave and told I wasn't a candidate for their office after getting a taxi there and filling out paperwork with the best insurances which enabled me to get care anywhere of my choosing. Manager said because I had primary in NJ and was rude to lady at desk. I was in shock. She was not honest and seemingly tried to provoke me. Very saddened this behavior from office manager is allowed. Read some review on Google that validated my experience.

Thanks to Catherine, one of the BEST PA's I've had there! If not for her, I would go elsewhere as…read moreothers have been condescending, argumentative, and not really listening. I wouldn't give this such good rating if it weren't for her!

Mary Lou R Placed a call today at 12:35 p.m. January 23. I…read morewas "caller #9. I was going to hang up numerous times, but I really needed to see how long it would take to speak with a nurse. I went to "caller #2" at 2:55! Was "caller #1" at 3:35. It's now 4:35 and I'm still caller #1. Thinking at 5 p.m. the recording will go to "our office is currently closed"!!! Going to stay on, just to see what happens. It's now 5:15 still #1 and the office closed 15 minutes ago. Safe to say nobody works overtime to take calls, since they don't take them when the office is open! Looks like a personal visit is coming on Monday morning. WTF!!!! Nearly FIVE HOURS waiting to see what the hell would happen and NOTHING happened!

Absolutely love Dr.O'Neils Rheumatology wellness office. Dr.O'Neil, her PA, nurses & staff take…read moresuch great care of their patients! I personally like the feel of a women empowered medical office. They truly want to get to know you and your medical history! They won't stop til they have answers and your input! If your looking for a Rheumatologist than look no further. They'll send you for any medically necessary tests and review test results with you in office or over the patient portal. They respond to your voicemails within 48 hours unless your a new patient and then it would probably be longer. Discovered Rheumatology Wellness Center in 2017 and will be here for a long time. Remember they are flexible as to your medical treatments moving forward. If your looking for a relaxing and calm office setting this is your place!

Rheumatologists are few and far between in this area, but we are fortunate enough to have an…read moreamazing one here in Cheektowaga. As you may have read before on reviews of mine that when it comes to Doctors one of the things I insist on in my or my families physicians is Compassion and Knowledge and this practice has that in Spades. Dr. O'Neil is amazing, she was able to effectively diagnose and start appropriate treatment for an issue that has just recently cropped up in a family member. So starting off, the office has a calm, peaceful vibe. Its not just the staff, the colors are muted and pastel, the music in the waiting room is calm, the staff is welcoming and the waiting room has something you almost never see in a doctors office: comfortable furniture. The Nurses and the Doctor herself are top notch also. My family member went in with a migraine brewing to a visit, and the nurses made the room dark as soon as they were done with triage and spoke quietly out of concern. The Doctor offered acupuncture (normally something they charge for) to stop it in its tracks. Now I don't know if I ever believe that stabbing yourself with thin needles is spots is a cure for anything, but within 10 minutes she felt the pressure diminish and within 15 minutes the pain was gone. This is just ancillary service btw, the actual issue that brought my family member in was nailed immediately and a proper course of treatment was started right away and that, I might add, started reversing much of the Symptomology immediately. If you have an issue that requires a Rheumatologist I highly recommend this practice.

Been with Dr.Novelli his entire 43 years practicing. Compationate and always available to listen…read more Never one complaint in all these years about his ability. He and his staff are wonderful.

the worst doctors office ever!! they don't care about the patients at all !!! they make you jump…read morethrough hoops to get your medicine! the staff is rude. most hardly speak english!! the dr amy munro does not care about her patients at all. would not recommend to a stray animal !!! again worst practice ever !!! if you have them, drop them and run!!

WNY Medical .. Located On Broadway In Depew Is Incredible! The Staff Is Wonderful From Receptionist…read moreTo Doctors! I Have Been With Dr. Amy Munru For Years. Dr. Munru Is Knowledgeable In Every Area Of Medicine. If Your Looking For A Primary This Location Will Not Disappoint You!