Working with Joe and his team has been an excellent experience from start to finish. He took the…read moretime to listen to my needs, understood what was important to me, and never made me feel rushed or pressured throughout the process. He was incredibly patient, knowledgeable, and always available to answer my questions or address any concerns I had. No matter how many questions I asked, he responded with professionalism and without judgment, which made what could have been a stressful experience much easier. His communication, dedication, and commitment to helping me find the right home exceeded my expectations. I highly recommend him to anyone looking for a realtor who genuinely cares about his clients and goes above and beyond to provide outstanding service.

I've bought and sold several homes before, and working with Joe and Rolando was by far the best…read morerealtor experience I've had! With Joe, you're so much more than a client; you become trusted friends. Joe and Rolando will ensure you find the right home, at the right price, and it'll be fun along the way!

Royal Realty's Michelle Lum changed my bad luck with property management and showed me that…read moreexperienced and professionalism still exists in this industry. She genuinely cares about her work and makes her clients a priority. After 3 months of vacancy, I switched PM's and hired Michelle to upgrade my kitchen and find tenants for my house. She understood the sense of urgency and with every conversation, she gained my trust and respect very quickly. With her extensive experience, she offered valuable insight, fiscal resolutions, preventative maintenance strategies, and went above and beyond my expectations, which is hard to accomplish, considering I am a PM and Realtor myself. She is intelligent, efficient, compassionate, and detail oriented. I am truly blessed to work with her and grateful for everything she has done for me.

The Airbnb property on the North shore was not properly shown in its pictures. The stairs are…read moredangerous and the bathroom is on the first floor. The only way to access the bathroom is by the stairs and those are a bit scary at night. The AC was off and the unit was hot. It took a while for it to cool down. There is no balcony, so the unit felt very confining. Please do a better job at the description of this unit as we felt deceived. I won't stay here again. I give this two stars just for the location. We ended up leaving mid stay on day 2 to a better place that was clean and well managed. We lost $1500 from this stay and we won't be reimbursed for any of this. This is how they hook you into the so-called contract.

As a first-time homebuyer, I couldn't have asked for a better experience than working with Tony…read moreKawaguchi and Valentina Haberman. From the very beginning, they went above and beyond with truly first-class, personal service. They answered every one of my questions with patience and care, making what could have been an overwhelming process feel comfortable and exciting. Thanks to their deep knowledge of Hawaii and their commitment to understanding exactly what I was looking for, they helped me find my perfect dream home in beautiful Kailua. I honestly can't sing their praises enough -- Tony and his amazing team were with me every step of the way, making sure no detail was overlooked. If you are looking for a home in Hawaii, I highly, highly recommend Tony Kawaguchi and his team. Their dedication, expertise, and genuine care set them apart. You will be in the best hands possible!

We highly recommend Tony, who helped us buy a house in Kailua. He spent a lot of time listening to…read morewhat we were looking for in a home. He's quick to respond to any questions or concerns. He's honest about the good and the bad when looking at homes. He's very knowledgeable about the market and what one can expect. We highly recommend him to anyone looking to buy a place on the island!

Working with Justin and Team Taparra was one of the best experiences we've had in a real estate…read moretransaction. Their level of care, communication, and thoroughness truly made us feel like we were their only clients. In reality, I know they are incredibly busy but you would never feel that from the attention they give. The team kept everything organized and transparent through multiple forms of communication. They consistently summarized progress, next steps, and anything we needed to know in a clear and simple way. Their approach allowed us to stay updated without feeling like we had to manage or track every little detail ourselves. As full-time working parents with three young kids, that level of support and effective communication made a huge difference for us. We always felt supported, informed, and confident that things were being handled thoroughly behind the scenes. I would absolutely recommend them to anyone looking for a professional, highly organized team that genuinely cares about their clients.

Working with Justin Taparra made our home selling experience remarkably smooth from start to…read morefinish. His excellent communication kept us informed at every step, and we never felt left in the dark about where things stood in the process. Justin's knowledge and experience in real estate were evident in how he understood exactly what we were looking for and guided us accordingly. His professionalism and attention to our specific needs made what could have been a stressful transaction feel manageable and well-handled. We're very happy with the entire experience and would highly recommend Justin to anyone looking to buy or sell a home.

Do not do business with them. I paid rent on time during my two years working with them, I followed…read moremoving out procedures, and six months later I am STILL waiting to receive my security deposit. "Accounting is working on it" is the response I'd get when I inquire about payment. Pathetic. Their office admin is unprofessional and pathetic.

This review is for property manager, Bobbie Sawai. We were tenants in a couple different properties…read moreand have worked with Bobbie of Ivy K for the last 8 years. Bobbie is a great property manager, was attentive and kept us informed the whole time. We paid on time and always made sure to communicate any issues. The units we rented (first one a studio and second one a 2 bedroom condo) were in great condition. We recently became homeowners and are no longer renting. Thanks for your help over the years! Awesome service!

I recently moved to Hawaii from AZ and was introduced to Michelle by a friend while still in…read moretransition. Michelle assisted me with choosing the right list of properties to look at before even arriving to Oahu. In about a week of intense searching, we were able to find my ideal home. Michelle was very patient with me trying to make a perfect choice between 3 ideal ones ( after looking at about a dozen properties ). We made sure I found the best lender for my home, just in time for me to move in before my temporary lease ended. Throughout the process, Michelle and her team were in touch with me on almost a daily basis; I was surprised that she was able to address some of my concerns before I even voiced them. In very short time, I now own a new perfect home. Thank you Michelle and co. !! Sami

Michelle was the perfect guide for buying a home in Hawaii. From the initial consultation to…read moreidentify our preferences, through to closing she worked tirelessly to help us buy our dream home. During a drawn-out escrow period, as issues with the property were uncovered, she identified solutions and kept our hopes up when a successful close seemed out of the question. We heartily recommend Michelle Wood to help guide you through your successful home purchase.

If I can sum up the sale of my childhood home experience in one word, it would be: GUIDED…read more Closing the chapter on my childhood home was a very emotional experience but having Khai and his team by my side made things easier than I thought it would be. From the very beginning, I could tell that Khai was looking out for my family's best interest. He took the time to listen to the story of the home, how many generations have been there, what our intentions and future family/generation goals are. We discussed a plan and Khai was alongside us every step of the way. Whenever I had concerns or needed help in certain areas (ex. needed a painter), Khai had solutions and provided several options. Whenever I felt confused or not sure where to turn, Khai would take the time to consult the pros, cons and things to consider with me. Khai and his team helped to navigate me with much respect. Never once did I feel pushed or rushed into making a decision. As I look back on the experience, I very much felt guided and supported. We trust Khai and his team so much that we included him in our family estate plan as the official family real estate agent. Thank you, Khai, Janelle, and everyone who has been by our side in this process. We look forward to working with you in the many years ahead!

Khai is my go to realtor whenever I want to know what are the best value units in ideal…read moreneighborhoods in Hawaii. He is known as one of the top real estate professionals in social media in Hawaii, with his Instagram @khaimtran having over 11,600 followers! People trust Khai for information about Hawaii's real estate market. He is with Caldwell Banker. They are the lead real estate seller for the new The Park at Keeaumoku two condo tower development.

Tiffany did a such a great job helping me sell my property that I just had to have her help me buy…read moremy new home. She was always available by phone and text to answer any of my questions and concerns. She took the time to explain things I didn't understand and put my worries at ease. She also was very good at ensuring I met all my deadlines in the buying process. She is an excellent negotiator and was able to get me the price I was aiming for, as well as additional credits that I wasn't expecting. Overall, the buying experience went very smoothly. Tiffany is a great realtor who I trust and will recommend to all my friends!

My husband and I greatly appreciated working with Ashley in the process of selling our condo…read more Ashley was extremely supportive and responsive every step of the way. She had great suggestions for staging our home, proactively sought feedback from potential buyers and their agents after open houses, and worked hard to help resolve unexpected challenges along the way. We greatly appreciated Ashley's guidance and excellent communication, as well as the savings made possible through her 1.5% commission. We would highly recommend Plumeria Properties to any homebuyers or sellers.

Devin just help me purchased my first condo in Oahu and I cannot say enough things on how great…read moreand professional he was. Besides being very knowledgeable regarding Oahu' real estate market I can honestly say he has his clients' best interest. The transaction went super smooth, easy to communicate with him and available at any time to answer my questions and guide me thru. I would definitely recommend him as a realtor and intent to use him again on my next purchase.

As a first time homebuyer I was very nervous about the entire process. I reached out to Devin just…read morelooking for some information and he helped me through every single step. He answered questions I had (no matter how silly) and even those I didn't know I had. He was incredibly patient and willing to respond at any time of day leading me to feel comfortable and confident in my decision to purchase a house. Devin is not only very communicative and knowledgeable but so willing to work with hectic schedules and budgets. I'm so beyond appreciative and amazed of Devin's ability and drive for helping me find the perfect house and fighting for his clients during the closing process as well. I'd definitely recommend Devin to anyone looking to buy or even just get some questions answered regarding the home buying or VA loan process. If ever I'm in the market again I'll absolutely be using Devin again!

Had a great upfront experience and conversation with Gill Mara about a few of the rental property…read morelistings posted by RedFin. Overall he was courteous and incredibly responsive via email and online inquiry. A few of the rental properties weren't available for immediate showing, which I understand, but Gill did a great job at scheduling me for the earliest dates and times. Unfortunately, things quickly turned when Gill began asking for a (maybe refundable) deposit prior to the official showing date. A rather large deposit amount may I add. I just didn't like feeling pressured into putting money into a rental property that I hadn't seen or experienced yet. Ended up withdrawing my interest due to the pressure.

Ms. Veronica Munez is the best real estate agent of my experience in 5 different home buying and…read moreselling experiences! Unlike another real estate agents, she is the most professional, honest, trustworthy, patient and sincere person that I ever met. Although she must deal with many clients, she makes you feel that you are the most important person, listening to my preferences, and gave me many great guidance, lead me to successful purchase of beautiful property and selling for more than what I was expected even with high interest and major HOA special assessment! She really knows how to deal with other parties, even when I was undecisive and became weak minded, she always gave me the perfect solutions and guidance, and she was right every time! Redfin has the best organized system for signing documents, Q&A, schedule and process of the timeline, coordination with other agent and title company etc. This time Ms. Pooja Luitel did the great job informing me all these via email, made whole process so much clearer and easier!