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    The O Team - eXp Realty

    5.0 (99 reviews)
    Open 6:00 am - 8:00 pm
    Updated a few days ago

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    10 minutes

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    Services - The O Team - eXp Realty

    Buyer's agent

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    Joe and I on closing day!

    I've bought and sold several homes before, and working with Joe and Rolando was by far the best realtor experience I've had! With Joe, you're so much more than a client; you become trusted friends. Joe and Rolando will ensure you find the right home, at the right price, and it'll be fun along the way!

    Accepted offer!
    Chris H.

    This home buying journey with Joe and Rolando has been such an amazing ride. Where do I even start? I guess I'll start from the beginning. Around October 2020, I came down on orders assigning me to Schofield Barracks, and being a previous homeowner, I knew that I wanted to purchase a home. To me, buying a home is an investment and owning property is one of the best ways to build wealth, thus began my search for a real estate agent. I quickly came upon droves of real estate agents with mixed reviews in my search, some good and some bad, but one team had perfect 5-star rating through and through. So I decided to give Joe a call. Within two rings, he answered with a enthusiastic "Aloha! This is Joe." Within the first 5 mins of our conversation I could feel his energy, motivation, and passion for his work. I explained my situation that I needed to sell my first house to reinstate my VA option, and he said that was no problem. He then scheduled a video call later in the day to go over our strategy and to explain the entire process broken down Barney-style. We then went into depth of what my priorities and must-haves were. Even though I wasn't arriving till three months later Joe regularly checked in to see how everything was going with selling my house. Once I finally arrived on island January, we immediately went looking at properties. Since I didn't have a vehicle and was staying in town, Joe picked me up from the hotel and took me to the showings. This was honestly my favorite part of the whole experience, because it didn't feel like I was working with my realtor. Even though on some days we saw around 7-8 showings, it felt like I was just cruising with my homie. I think 35 total showings over the course of a month and a half, but the entire time it was super chill. Now on to the offers.. Within the first week we put in an offer on a property, but it didn't get accepted even though we came in $33k over asking, which I wasn't upset about because it was in fact only my first. The second offer we put in two weeks later was also beaten out by someone who came in $50k over asking with a rent back contingency. Then came a dry spell of no inventory on houses, there literally were no houses that we hadn't seen already. At this point I was getting a little discouraged, because I was at the 30 day mark of living in the hotel, but Joe being a true homie consoled me and advised me to stay strong and kept working diligently to find properties to visit. So on the next house hunting excursion, one the last house on the list of seven... we found the ONE... and let me tell you it was perfect. Immediately we both had that look like "bruh, you thinking what I'm thinking?" And we went to work putting together a slam dunk offer. I won't break down the specifics, but Joe and Rolando both came through big for me... like above and beyond what any realtor did for their client. Anyways, we submitted the offer and the next day Joe hit me up on FaceTime, I had just gotten back to the hotel and was walking my dog Casper (a part of me knew that it was accepted already, but I'll tell the story anyway haha). Joe had a depressed look on his face and said "So we put in the offer and the listing agent just called... Apparently there were two offers that came in higher than ours.... so that means ultimately.... they decided.... to accept OUR OFFER!!" Lol. That was such a great feeling, Casper went crazy on FaceTime as well (see attached screenshot of that epic moment). Even though there were two offers that came in higher than ours, the personalized cover letter, plus the other specifics of our offer made the sellers want to go with ours because it perfectly aligned with what they were looking for. Sometimes money isn't everything. *Special shout-out to Eddie Akabane from Smart Money, who Joe introduced me to, for working his loan processing sorcery to make sure I got the best loan package possible. From advising me on what steps I needed to follow to sell my house and reinstate my VA eligibility to making sure that I got the best deal possible, Eddie had my back* After 45 days of waiting for the VA to close on the loan, it was closing day, and let me tell you it was EPIC. Joe and Rolando showed up early to setup the house for Casper and my arrival. They had the red carpet laid out with a big ribbon on the door, and a videographer ready to roll. He also had a bottle of my favorite bourbon, and not that generic cliche bottle of champagne that everyone else does, and they also gave Casper some goodies as well. All in all it was a cherry on top to an already amazing experience. My final thoughts... If you've read to this point you already know that it was a roller coaster ride of an experience, and I couldn't have asked for a better real estate agent, friend, or brother than my homie Joe along with the rest of the O-team. Hire them now, you won't regret it.

    Pie?  No way!  Thanks O Team!

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    2 months ago

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    Joe Extra O.

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    25 days ago

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    Joe Extra O.

    You’re most welcome! It’s our team’s pleasure! Congrats!

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    19 days ago

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    Joe Extra O.

    Thanks Patrick!

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    9 months ago

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    Rolando O.

    Thanks so much Win!!! We really appreciate you!

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    6 months ago

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    Joe Extra O.

    Mahalo for allowing us to serve you, Andy!

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    9 months ago

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    10 months ago

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    Joe Extra O.

    You’re very welcome! Grateful to serve you and your family! Mahalo!

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    10 months ago

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    Joe Extra O.

    Mahalo Paul! So grateful to have helped you and your family! Congrats!

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    1 year ago

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    Joe Extra O.

    Thank you!!!

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    7 months ago

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    Joe Extra O.

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    8 months ago

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    Joe Extra O.

    It was a pleasure serving you and your family.

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    11 months ago

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    2 years ago

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    2 years ago

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    Joe Extra O.

    Thank you Nelda!

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    1 year ago

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    3 years ago

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    Joe Extra O.

    Thanks Celeste!

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    4 years ago

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    Joe Extra O.

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    5 years ago

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    Rolando O.

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    3 years ago

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    Joe Extra O.

    Thank you JD!

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    5 years ago

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    4 years ago

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    3 years ago

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    Joe Extra O.

    Thanks Sid!

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    3 years ago

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    Joe Extra O.

    Thanks Juvi!

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    6 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    3 years ago

    staff is friendly and professional. they are always and available. THEY ARE THE BEST

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    Joe Extra O.

    Thanks Roger!

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    2 years ago

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    5 years ago

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    4 years ago

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    Joe Extra O.

    Thank you for the review! We appreciate you!

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    6 years ago

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    4 years ago

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    Joe Extra O.

    Thank YOU for trusting us! Congrats to you!

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    2 years ago

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    Page 1 of 3

    The O Team - eXp Realty Reviews in Other Languages

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    Review Highlights - The O Team - eXp Realty

    I never considered the possibility of owning a home, but both Joe & Rolando went at my pace & calmed down all my worries.

    Mentioned in 38 reviews

    Read more highlights

    Royal Realty

    Royal Realty

    (133 reviews)

    Downtown

    My husband and I have been trying to find a rental that will accept our multiple pets for awhile…read morenow and have experienced that majority of the agents with other companies do not reply to any of our calls, emails, and/or texts. They don't even acknowledge that we reached out or applied. When a rental became available with Royal Realty, I immediately called the agent listed for the rental expecting no answer. However, he answered the phone immediately and was very pleasant and helpful! I was shocked! I told him, "Wow, thank you for even answering your phone! Most agents completely ignore my emails and calls." Rodney has consistently communicated with me throughout the viewing and application process. He has been the ONLY agent that has done so throughout our three months of hunting for a rental for our family. Just about when I was going to give up on finding a rental, we met Rodney today in person to view the rental and he was so kind and thorough. He explained every part of the home and even took us around the property to show us where the shared units were located, ones that we were not applying for, but that we would be sharing the space with. He took the time to get to know us as people and made us feel seen and welcomed. Most agents we've seen in person unlock the door and just tell us, "Okay you can go look inside" and never really talk to us or show us around. He was very transparent about the application process and the owners needing time to decide if they would be willing to accept our multiple pets. I told Rodney regardless of the outcome, I truly appreciated his timely and consistent communication with us and meeting him today. We are hopeful that the owners will accept our family and multiple pets, but even if not, our experience with Rodney makes us want to find a rental with this company since we know they will take care of us and our needs. Mahalo nui, Rodney!

    Renter Beware: Avoid This Property Management Company…read more I rented through this agency for over 4 years, always paid on time, and left the apartment in better condition than when I moved in. Despite this, they withheld most my security deposit and tried to charge me for furniture that was never even provided in the unit. This wasn't an isolated incident of poor service -- I had requested replacement curtains after mine fell apart, and it took the agency over a year to follow through. Communication was consistently unresponsive and unprofessional throughout my tenancy. What makes this worse is that I now own a rental property myself. Having seen how this company treats tenants, I would never use them -- not as a renter, and not as an owner looking for a property management company. They seem far more interested in squeezing every dollar from deposits than treating good tenants fairly. If you're considering renting from this agency, think twice. And if you're a property owner considering hiring them to manage your property, look elsewhere.

    Team Taparra - eXp Realty

    Team Taparra - eXp Realty

    (59 reviews)

    I honestly don't even know where to start! From our very first consultation all the way to closing,…read moreJustin Taparra & Team were there every step of the way. As first time homebuyers, my husband and I had so many questions and at times, felt overwhelmed, but they made the entire process feel so smooth, organized, and stress-free. Justin did an exceptional job guiding us, reminding us of important steps, answering our questions, and making sure we understood everything along the way. What really stood out to us was how genuine and caring he was, he even took the time to answer our questions outside of office hours. He truly felt more like a friend than just our real estate agent. Buying our first home was such a huge milestone for us, and we are beyond grateful that we found Justin and his amazing team to be part of this journey. They made what could have been an overwhelming experience into something amazing, exciting, and even fun! Thank you, Justin & Team, for helping us make our dream of becoming homeowners a reality. We are truly grateful for everything you've done for us! HIGHLY, HIGHLY RECOMMEND Justin Taparra & Team! If you're thinking about buying a home, you're in great hands with them! 5 stars is not enough!

    We first met Justin and Uncle Ralph ( his dad lol) early 2020. My husband and I at the time were…read moreyoung in our twenties, but they took the time to really share knowledge with us about buying a home here in Hawai'i. Which lead us to buying our first town home/condo in the midst of COVID. It was always about having a plan and they provided that "mindset". 6 years later, Justin and his team kept us on track with that same plan from 2020--we are now in a SF detached home, with a fenced yard and 3 bedrooms here on O'ahu.. Like Justin told me "see no need move mainland now LOL". They've treated us like family over the years; educating us with the fine details of real estate; taxes, expenses, budget breakdowns, utilities, even a handyman, AND good Sushi spots for date night :) Justin and his team continue to show there exceptional consistency by following up and maintaining that rapport with us occasionally. If he's not available Sam or Dez are there and we appreciate them as well. Mahalo to Justin and his solid team!

    Khai Tran  - Coldwell Banker Pacific Properties

    Khai Tran - Coldwell Banker Pacific Properties

    (51 reviews)

    If I can sum up the sale of my childhood home experience in one word, it would be: GUIDED…read more Closing the chapter on my childhood home was a very emotional experience but having Khai and his team by my side made things easier than I thought it would be. From the very beginning, I could tell that Khai was looking out for my family's best interest. He took the time to listen to the story of the home, how many generations have been there, what our intentions and future family/generation goals are. We discussed a plan and Khai was alongside us every step of the way. Whenever I had concerns or needed help in certain areas (ex. needed a painter), Khai had solutions and provided several options. Whenever I felt confused or not sure where to turn, Khai would take the time to consult the pros, cons and things to consider with me. Khai and his team helped to navigate me with much respect. Never once did I feel pushed or rushed into making a decision. As I look back on the experience, I very much felt guided and supported. We trust Khai and his team so much that we included him in our family estate plan as the official family real estate agent. Thank you, Khai, Janelle, and everyone who has been by our side in this process. We look forward to working with you in the many years ahead!

    Khai is my go to realtor whenever I want to know what are the best value units in ideal…read moreneighborhoods in Hawaii. He is known as one of the top real estate professionals in social media in Hawaii, with his Instagram @khaimtran having over 11,600 followers! People trust Khai for information about Hawaii's real estate market. He is with Caldwell Banker. They are the lead real estate seller for the new The Park at Keeaumoku two condo tower development.

    Redfin - Hawaii - Ali Ban

    Redfin - Hawaii

    (69 reviews)

    Downtown

    Had a great upfront experience and conversation with Gill Mara about a few of the rental property…read morelistings posted by RedFin. Overall he was courteous and incredibly responsive via email and online inquiry. A few of the rental properties weren't available for immediate showing, which I understand, but Gill did a great job at scheduling me for the earliest dates and times. Unfortunately, things quickly turned when Gill began asking for a (maybe refundable) deposit prior to the official showing date. A rather large deposit amount may I add. I just didn't like feeling pressured into putting money into a rental property that I hadn't seen or experienced yet. Ended up withdrawing my interest due to the pressure.

    Ms. Veronica Munez is the best real estate agent of my experience in 5 different home buying and…read moreselling experiences! Unlike another real estate agents, she is the most professional, honest, trustworthy, patient and sincere person that I ever met. Although she must deal with many clients, she makes you feel that you are the most important person, listening to my preferences, and gave me many great guidance, lead me to successful purchase of beautiful property and selling for more than what I was expected even with high interest and major HOA special assessment! She really knows how to deal with other parties, even when I was undecisive and became weak minded, she always gave me the perfect solutions and guidance, and she was right every time! Redfin has the best organized system for signing documents, Q&A, schedule and process of the timeline, coordination with other agent and title company etc. This time Ms. Pooja Luitel did the great job informing me all these via email, made whole process so much clearer and easier!

    The O Team - eXp Realty - realestateagents - Updated September 2026

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