More interested in a paycheck....very chaotic experience.didn't look at much. Found our own place…read more Wasn't around much.

I have worked with dozens of Julie's clients and every one of them has told me how wonderful she is…read moreto work with. She goes above and beyond to make sure each transaction goes smoothly and that her customers are well informed and comfortable with the process. She takes the time to actually listen to her clients and find what they need and she will fight to get the best deal possible for you.

The employees are very friendly. Anytime ive had a concern, they respond quickly. Staff is super…read moreknowledgeable about lease terms and local area. Plus the Destin office is always decorated very nicely.

I am a former Fort Walton Beach Police Officer who is retired. I own a townhouse in the same…read morebuilding that this HORRIBLE COMPANY recently took over as "rental property". On 11-20-2023 in the evening hours while dark outside a neighbor of a Honduran family and I had the displeasure to be approached by a female that I later identified as "April Pierce" of Newcastle Property Management. April Pierce stated that she was the "Property Manager" of a rental unit located on Odin Lane and that I note was newly remodeled. April Pierce pulled up and approached both of us while being extremely rude while giving us extreme grief while bitching, complaining, and started an extended arguement with both of us regarding 2 trash cans and 2 discarded couches. These 2 trash cans were from THEIR "own rental unit" that were placed there by workers of THEIR own unit to be picked up by the City on pick up days. Both trash cans were never moved from their own placed positions! April Pierce claimed that the 2 cans that were partly blocking their rental property driveway needed to be moved RIGHT NOW! April "assumed" that the 2 trash cans were not theirs as she stated that there were 2 trash cans in their garage. April Pierce REFUSED to listen to ACTUAL FACTS or anything that was stated as she started "hurdling abusive and consendating remarks" against me as to being a former LEO and former City Employee because facts and information differed from her own misguided assumptions and MISGUIDED OPINIONS. All of this because April disagreed with the facts regarding the 2 trash cans were from "their own property". Had April actually looked into the 2 trash cans she would have seen a lot of their own unit's NEWLY discarded "retail packing" including retail boxes from towel bar racks, a Multi Purpose Hook (bath robe), door knobs, door hinges, light fixtures, verticle blinds, Hazardous Waste (gallon can of house paint), yard waste etc from their own items. These newly installed item CAN BE CLEARLY SEEN in their rental listings with room to room pictures shown! April argued about the facts of the City of FWB "requiring a pick up REQUEST to be SCHEDULED with the City or the City will NOT pick up 2 large discarded couches. April involved herself into my conversation with the Honduran neighbor that I was already talking to when she pulled up. The neighbor was discarding these 2 large couches that were slightly encrouching on the rental property's "imaginary property line" and were moved slight over upon her request. April Pierce refused to accept that she was ignorantly wrong regarding the TWO trash cans and the FACT that the City REQUIRES a SCHEDULED PICK UP REQUEST for BULK HOUSEHOLD ITEMS. April became extremely rude and belligerent. April wrongly claimed that you do not need to call the City to have 2 couches picked up. On 11-21-2023 I called the City of FWB Sanitation Dept via the Public Works Operations Manager Office while also speaking with the Administrative Coordinator. April was TOTALLY PROVEN WRONG AND IGNORANT OF FACTS! April at one point told the Honduran neighbor to just go "dump the couches in a business dumpster" which would be totally ILLEGAL, in violation of State Law regarding illegal dumping, and subject the neighbor to FINE AND ARREST! You can't make that crap up!

This vacation rental company is absolutely above any I have ever used. The property I stayed in…read morewas clean and very well stocked. The reservation process was easy. During my stay we had a couple small issues and maintenance was there within 15 minutes. Highly recommend.. Cheryl was such a delight to work with!!!

Host, Cheryl st. Pe' (Destin) told me there was a travel ban that may soon be lifted upon me making…read morea reservation and said I could cancel, which I did. Then she denied my cancellation and when I inquired with her, she said that she had nothing to do with it up to Airbnb to authorize cancellation and refund. THIS WAS A LIE! Upon me sending a screenshot where it clearly said, "Your host declined to give you a full refund." I contacted the host again and she told me, " I am perfectly willing to give you a full refund if I had the power to do so but I cannot cancel your reservation on my end." Another lie! She never even sent me the information to obtain access to the house nor did I inquire. She told Airbnb that she would not refund. Airbnb could view every message and see that she said she would refund but she didn't have the ability to do so. All they did was reach out to the host and even though our messages were clear and evident, her refusal to refund was the final decision. Integrity and business practices have a lot to be desired by this host, Cheryl St. Pe' (Destin) and Airbnb.

Jodi Ketchersid was amazing to work with!! We are military coming from Texas, not knowing a soul…read moreand Jodi went above and beyond!!!! She was spot on and so attentive! She went above and beyond!! You will not be disappointed!!!

Real Joy Properties was recently voted the best real estate company in Destin. The sales team is…read moreknowledgable and experienced. Real Joy Properties gets my highest recommendation.

Had a terrific experience renting a condo through WM! I needed a very last minute beach getaway and…read morea friend recommended her MILs condo in Destin that was available. Right on the beach, but also had a pool--good thing because I'm afraid to actually swim in the ocean haha! So had the best of all worlds! Condo was comfortable, had a balcony that looked out over the pool and gulf, well equipped kitchen, and I could walk to dinner (about 1.5 mile of flat, safe sidewalk) or catch a water taxi and cross to Harbor Walk where there are TONS of restaurants, shopping, water sport rentals (go Parasailing with Boogie!) Great getaway and look forward to going back!

So many times people only take the time to post bad reviews. My experience with Willa Merriott…read moreRealty was so good that I felt it needed mentioning. They have beautiful properties to choose from and I booked Tres Palms with them on Holiday Isle. I booked through VRBO back last Summer before the world fell apart with Covid 19. We were so looking forward to enjoying this wonderful property and spending quality time as a family. Unfortunately, because my one son is a police officer and my son in law is a physician, there are not allowed to take any vacation time. They are needed at work. With travel being what it is, getting there had become a challenge for me also. I needed to cancel after the allowed time for a full refund. I spoke to Willa about my situation. She couldn't have been nicer. She was empathetic to my needs and immediately helped me start the process of cancelling my trip for a full refund. She helped me with the process with VRBO also. There are still kind and generous people out there. I look forward to working with them once life goes back to something closer to normal.

Sabine is the ultimate professional. She helped us find, negotiate and close on our dream property…read morealong Hwy 30A in Dune Allen. We HIGHLY recommend her services! She went above and beyond showing us SO many properties over a pretty long period of time. Always enthusiastic and positive, she made our property search a lot of fun and memorable! Thanks Sabine!

We worked with Michele Warneke and Sandy Garrett to find our vacation property in Miramar Beach…read moreand Santa Rosa Beach area. They were great since the beginning. They were very responsive and helped us with a virtual tour since we are out of town. They checked several properties for us until we found out our hidden gem. They know the area pretty well, also they know everything related to short term rentals, which was key for us. They also helped us after closing finding some contractors on the area that could help us with landscaping for our property and original wall paint from the builder. Thanks Michele and Sandy for all your help!