"I was very disappointed with the care I received. I went in because my ankle and toe were still hurting. I received my results online on my chart within two days the doctor's office never called with result I waited two weeks and called to see why they hadn't called for result.The doctors office said they never received the results..I responded that I received them within two day's.The doctors office refused to give me a appointment before my vacation they made me wait two weeks.So I had to wear my boot on vacation my foot and toe still was in pain.The doctor reviewed my MRI and simply told me nothing was wrong, while throwing my results in my hand but the MRI wasn't even of my toe -- the area that hurts the most. When I tried to explain that, he acted like he was going to check my toe, but instead just pressed on the bottom of my foot, which was not the issue.I let him know he was pushing on the bottom of my foot not my toe.Then he walked out of the room without addressing my concerns and never came back. I even saw him go into another patient's room while I was left waiting. I left feeling ignored, dismissed, and without any answers for my ongoing pain."This was one of the worst experience ever ankle hurts and toe is still in pain. Please stay clear of this Doctor. I would not want anyone to experience what I just experience with him. The office ladies were very nice. Not the young lady that takes appointments rude.They all said hello and goodbye.Dr. Jan McCann please give me my one star back you deserve No Stars read more

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Always 5 stars for Dr McCann. I've been a patient for 40+ years. I've got unlucky nails and feet Thank god for Dr McCann. Anyone that has a problem with this man can simply F.O. He's been doing what he does for a very long time, who is anybody to question that? Thank you again!! read more

While the wait was short, so was the visit. I have a large bruise on my foot and was experiencing quite a bit of pain. Dr. McCann appeared, looked at my foot quite superficially, and injected it with a steroid (I think). Pain is worse and blood sugar went off the charts. I did give medical information to the staff before seeing the doctor, so they should have known I am an insulin-dependent diabetic and told me what was going on. I also think the assessment (in about 20 seconds) was not thorough. Back to square one, but unfortunately, not in this office. read more

I had a very bad sprain/strain, possible hairline fracture on a foot that had fractured when I was 13/14, I'm now early 30s. At the time I was put in a walking boot. This time, I tried an ace bandage wrap, but it just didn't feel secure as the foot was still wobbly. I then used a lace up brace, which was highly uncomfortable as it only held my foot from wobbling when tied up tight, & actually caused loss of circulation to the point of part of my skin going necrotic, toes going numb. It said online to keep light necrotic tissue bandaged with moisture so I did so for a couple days before my appt with this Dr. Mccan, I used neosporin & aquaphor covered with a bandaid to soften the skin. I then moved onto a walking boot like I did so many years ago when this foot was first injured, it definitely made the foot feel more secure. My appt with the Dr was a little odd as I was the youngest person in the waiting room, by at least half my age. The only good thing I got out of this appt was him telling me to lose the boot, and take the bandaid off as the necrotic tissue would fall off. It actually did peel off like a scab in a few days. Then I worked on more foot mobility as at the time, I couldn't even point my toe or turn my foot out, which is second nature as a former dancer. I have regained most mobility with a few cracking noises but nothing severe. He had prescribed PT, but as a former dancer, I do know how to get flexibility in the foot. The wisest advice he gave me was lose the boot and let the necrotic tissue fall off. After telling me to do PT, came an odd part. He told me to come see him in 2 weeks after PT to "see id I've been a good girl" - mind you, youngest in his office by far, and I look younger than I am. The other issue I've always had are ingrown toenails. I had cut them short so he really couldn't do much then, but when they grew longer, he could perform the operation to fix it. In the meantime he said he could "drill down the rough bits" and proceeded to grab a drill off this rolling cart. Was it clean? NO. It was just sitting there covered in other peoples toe dust, god knows if they had a fungal infection, hope not. So he proceeds to drill down my nails and ended up DRILLING MY SKIN. Within that 2 week period of having a secondary appt, I regained mobility, canceled that 2nd appt he wanted. I never want to go there again. Tiny waiting room, everyone has walkers, canes, crutches, walking boots. Barely any seats for anyone nor walking room in that waiting room. That drill he used, totally not sanitized, cut my toe skin, and made that uncomfortable comment "see if you've been a good girl". Will not return to his office for any reason. I saw he had a lot of positive reviews, and the only good advice he gave me was get out of the walking boot and PT (which I just did my own). WILL NOT RETURN. read more

Jan McCann, DPM - Dry skin he drilled over, uneven toenail on big toe as it wasn't drilled over and the drill size was too big/unsanitized. Used carelessly. - Podiatrists Near Me - Laguna Hills, California

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I visited Dr. McCann for the first time today to deal with nasty callouses on both feet. I was amazed at how quickly, painlessly, and effectively he worked his magic. The best part is the discomfort I had when I walked in was completely gone in a matter of about 10 minutes. He recommended that I return every 3 months for follow up treatment which I will gladly do. I'm very happy with his friendly demeanor along with the outcome. His 5-star review is well deserved. read more

Girls up front didn't submit for my home care PT while I have a broken leg , they kept resubmitting the same claim and it was for out PT not at home . The Dr was supposed to do a peer to Peer review that I called three times as they were not responding to . Finally spoke to Dr. Jan and all he could do was apologize. The Peer to peer was never responded to at all or on time and the insurance closed my claim. I can't walk and no one cares . No action to help . Told me to call the insurance and just appeal myself. I literally fell through the front desks and the doctors cracks and I can't drive to PT because I have a stick shift and my leg and foot are completely atrophied and I can't put any weight on it yet . I only had two sessions of home PT and two sessions of OT no one ever came back . I need to walk it's been since 8-14th I broke my leg and I have been dumped by everyone with no support . Sad , Dr Jan's excuse is that they don't have too much experience with my insurance . If it was me and it happened to my patient I would be calling and advocating for the patient . Even my social worker helped me get more help . They didn't even want to give me a boot or a cast at the beginning . Had to go back there because any time my cats walked on me or jumped up my bone would move on me and I would scream in severe pain . Think they should not take insurances that they are not fond of of we are gonna not be treated with the level of care that is expected to get back to full health and function . Another sad disappointment by yet another doctor I trusted . Afraid to go back here . I thought they actually cared about me . Good luck to me figuring how to get home PT , get any advocacy and walk again. I haven't worked for forever and thanks to you I won't work for a while still and I really need to work due to Covid the spa and beauty industry was closed three times and I lost my business .land haven't worked for twenty one months . Way to loose my trust . Making people suffer more instead of healing them . If you have Cal Optima or Monarch Care save your self the time go somewhere else so you can actually get complete care and heal up fast ! Place was all Empty promises . read more

So impressed as a new patient to Dr. McCann. He was gracious and asked questions while ensuring he answered my questions. Excellent service and front office was equally as kind. Office is clean and well kept. Definitely recommend as he is most professional! read more

He appeared nice enough but back office is terrible. Went in on a Monday for an ingrown toenail. He looked at it for 2 minutes and said it would have to be removed. He said he would get insurance approval which would take 2-3 days. They were supposed to notify me. After not hearing from for 10 days, I called them. I was placed on hold for 20 minutes and finally hung up. Never heard from them again! I have since switched Podiatrists! read more

I had a very nice experience Dr. McCann. The office staff was kind, and he was friendly, efficient and knows his stuff. His recommendations for foot care were appreciated and well-taken. read more

Hardly any wait time, he has wonderful time management!!! I love that a doctor considers my time is valuable too! He is personable and down to earth and also listens to what is wrong! Great Doc!! read more

f I could give Dr. McCann more than 5 stars I would. I am so beyond happy I went to him! He is one of the most patient/ caring doctors I've ever had. I was extremely scared to have the surgery, but after speaking with Dr. McCann I felt totally comfortable. The first week after my bunion surgery, I was in a lot of pain and he said to call anytime I had questions regarding the surgery. Anytime I'd called, he'd pick up his phone no matter what time or day it was. I've never had a doctor be as reliable as him. What I really loved is the fact he didn't rush the healing process either. He wanted to make sure I was 100% okay to get back on my feet again. I highly recommend going him. You won't regret it! :) read more

Did planter Facititis surgery and get my lifts (orthopedic shoe inserts) yearly and it is quickly and easy. Wait is very short at the MV location. read more

My elderly mother's podiatrist retired, and the young man who took his place was rough and was not at all about patient "care." Her GP strongly recommended Dr. McCann. We were pleasantly surprised how quickly she was able to get an appointment for her foot care in Mission Viejo. His office staff was pleasant and our wait was minimal. Dr. McCann was caring, efficient and very friendly. He made my 90 y/o mother feel like a person, not dismissive. We were thrilled! My mom has diabetes so her foot care is important. She kept remarking how good her feet felt. She went on her morning walk the next day, joyfully! My mother and I are so glad we found Dr. McCann and his wonderful, caring staff! read more

Great foot Dr. super nice. He has offices in Laguna Hills and Mission Viejo so convenient too.

Dr. Mccann is wonderful. Has really helped me! friendly and personable. His staff is also very sweet

Went to see dr McCann for the first time last Friday and i can't rave enough about him! I had a dr that left me scarred (literally and mentally) after going under for a minor foot surgery that left me in pain everyday since!! It took years for me to go get it looked at since i had already had such a traumatic experience. Had i met dr McCann sooner, i would have already had my issues addressed! You can tell he is so knowledgeable through experience and was able to help me SAME DAY!!! I'm so beyond happy i found him and that he was able to help me, thank you! - gabrielle p. read more

My podiatrist retired and I was able to get in right away to see doctor M. Within 24 hrs of his guidance I was on my way to a quick recovery. Friendly staff too. Highly recommend read more

Once again, a perfect visit with nothing but successful treatment. I have been going to the doctor for years and I am always happy.

Hats off to dr. McCann. Very good service. Loved his hospitality and how easy he made things. Cured my plantar fasciitis that flared up by making orthotics to wear with everything and knew exactly what my treatment plan would be. Definitely the most stress free process for any doctor I have been to read more

I had a serious problem with plantar fasciitis for years. I tried physical therapy, orthotics, shots and stretching. Nothing helped. I was finally told by Dr. McCann that surgery was my best option. Within one month it was done and I was completely healed. No more pain whatsoever and the healing process was faster than I had hoped for. Thank you, Dr. McCann! read more

I was so impressed with Dr. Jan McCann. My neighbor had referred me as she was raving about an ingrown toenail that he had fixed. I was trying to grow mine out and by now in excruciating pain. He gently explained the issue to me ("can't blame the Vietnamese nail salons, it was genetic," he said) and that it would grow back if not addressed. He quickly took care of the procedure in the office, sharing with me step by step and his kindness and gentle "bedside manner" was so appreciated. He also had a perfect sense of humor that helped difuse what was minor surgery that he did on the spot. His staff was very kind and efficient, getting me in so quickly and I'm now referring my husband to him and anyone else with foot issues. The toe doesn't even hurt after 2 days and his detailed instruction has told me what to expect every step in my recovery. Thank you, Dr. Jan, you're my go-to Foot man! read more

Dr McCann took care of an in-grown toenail for me two weeks ago. He is very professional, handles foot problems with ease through years of experience and brings a calming, peaceful presence to any procedure. I highly recommend him for anyone needing a exceptional Podiatrist. read more

Dr McCann has been my doctor for many years and my Mom's too. Every visit has been 100 per cent helpful and positive. He is really a wonderful doctor and the office is cheerful and calming. read more

Dr. McCann is a kind doctor, but he has terrible front-desk customer service, and their lab (or their office itself) made a mistake. My daughter needed orthotics for her shoes due to arch pain. The good doctor took a mold, which was sent to the lab. I was told that the orthotics would be ready the following week. Well, they were not. I called at 1.5 weeks, then 4 more times afterwards because I had to leave messages with the secretaries, and I was told that they would check on it and call me back. They did not call me back after any of my calls (or my daughter's calls, for that matter). Finally, at my 5-week call, the receptionist told me that the lab made a mistake and had to remake the orthotics. (They had not called to tell me this--I was the one to call). I asked her if we could get a discount. She said we'd have to talk to the doctor about it. So a week later, I called to check on the order, and was told the shipment came in shortly before I called that day. I asked this lady if we could have a discount, and she said they'd have to check with the lab, since they were the ones who made the mistake. I asked if I could have the lab's phone number, and she said, "no." We had to make an appointment (for 5 days later) to pick up the orthotics so that the doctor could show her how to put them in her shoes and walk (this aspect costs a lot of money, but they will not give the orthotics to us without seeing the doctor. I guess it's protocol.) I received the outrageous bill....without a discount. I called to inquire about a possible discount and I was given a stern "no". I reminded the receptionist of our issue, and she said that the lab does not discount. Also, she said that Dr. McCaan would not give a discount. I wonder if she really asked them...probably not. read more