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Marcus Yetter, DPM

3.9 (8 reviews)
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Gene Syn, MD - View of the Building and Parking lot from Calle Magdalena

Gene Syn, MD

4.3(23 reviews)
0.1 mi

I've never left a hospital review in my life and never thought I would, but I feel like I…read moreabsolutely have to for this place. For the past week, I couldn't walk or sit properly because of severe pain, so I had no choice but to visit. From the moment I made the appointment over the phone, they were so kind and professional that my expectations were already high. After visiting, their exceptional kindness made me feel compelled to leave this review. The doctor initially said that surgery would quickly solve the problem, but the pain I had endured over the past week made it hard for me to believe. However, now that the anesthesia has worn off, I can confidently say the doctor was absolutely right. If you're experiencing similar pain, I highly recommend coming here. Everything about this place is flawless!

I hope dr Syn reads this. The receptionist Savannah when I was there told me she would call me by…read morethe following week to schedule a an appointment. Two weeks have gone by and still no phone calls. I called today to ask to speak to a manager. Savannah tells me she is the manager and when I told her that I was not happy that she had not called me to schedule the appointment, even though it got approved on Monday. Today is Friday. Her excuse she was of town Tuesday and Wednesday. She had Monday, Thursday and Friday to call. What bunch of excuses. So at the end of the phone call when I asked her if there's anybody else I could speak to she was very snarky on the phone and told me no that she was the manager. I asked her again to repeat her name since I was going to leave a review on yelp. She lied to me and told me her name is Veronica. I will not be returning to this office to the unprofessionalism of the staff. I hope Dr realizes that he's losing patients do to the unprofessionalism of Savannah. Even the day I was in she was so unprofessional in the office answering phone calls. She is so loud, obnoxious, and zero professionalism. I have never felt such an unprofessional environment as I did when I walked into that office.

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Gene Syn, MD - View of the Building fro m the Old Laguna Hills Mall side

View of the Building fro m the Old Laguna Hills Mall side

Gene Syn, MD - From right to left:
Savannah (Medical Assistant), Dr. Gene Syn, Susie (Manager/Nurse)

From right to left: Savannah (Medical Assistant), Dr. Gene Syn, Susie (Manager/Nurse)

Gene Syn, MD

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SCOS Orthopedic Specialists - Front view of building. Very nice area of Laguna Beach. Building doors open at 445am.

SCOS Orthopedic Specialists

3.1(398 reviews)
1.0 mi

Andrea Estrada , Direct Scheduling Contact for Dr Abraham Kim is an outstanding resource!…read more I experienced some scheduling problems that she amazingly solved right away!! Dr Kim could not ask for more from this terrific individual! When I and Dr Kim had problems getting in touch with my prior Cardiologist, Andrea knew exactly what to do to solve this problem in replacing another Dr and I couldn't ask for more to resolve this problem! She needs an immediate promotion! !Thank you Andrea for everything you do !

I want to start by saying this review is not a reflection of Dr. Patel--he was wonderful, and I…read moretruly appreciated his care. I only wish he practiced at a different office. Unfortunately, my experience with the office staff has been extremely disappointing and frustrating. I had surgery nearly two weeks ago and am still dealing with pain, yet the office has failed to send the required paperwork to my employer. This has caused unnecessary delays, added stress, and has made an already difficult recovery even harder. I have called, emailed, and texted multiple times with little to no response or follow-through. It is incredibly frustrating to feel ignored when I am simply trying to get something handled that is both urgent and essential. If I had a direct way to contact Dr. Patel, I am confident this would have been resolved by now. Instead, I am left chasing basic support that should have been taken care of without repeated requests. Based on other reviews, this seems to be an ongoing issue, which is even more concerning. All I am asking for is timely communication and follow-up--this should not be this difficult, especially during recovery from surgery.

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SCOS Orthopedic Specialists - Waiting Room

Waiting Room

SCOS Orthopedic Specialists - Diane's knee

Diane's knee

SCOS Orthopedic Specialists - ElToro office L woods

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ElToro office L woods

Marcus Yetter, DPM - sportsmed - Updated June 2026

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