Our family were patients for approximately 10 years. We…read morewere not interested in MDVIP because we typically see the Dr. once a year. We tried contacting the office countless times to select our new Physicians Assistant, we were always in a long queue and often disconnected when they closed the office for lunch. I stopped in the office to schedule my mtg with the PA I selected only to be told we are no longer patients abs Wouks I like to be on the waitlist which would be about a year . I asked what about my BP medication, I'll run out before I find a Dr. the receptionist told me "try a minute clinic ". I spoke with the office manager who clarified the medication question, she said the receptionist gave me misinformation and I could get enough meds to last until I saw my new Dr. , the office never called in the prescription.

It gets even worse. My Rx's run out in December. That's when I used to go for an annual visit to…read moreget my Rx's renewed. Well since I'm now on a two year waiting list for a PA (even though I signed up in May, they claim they didn't see any notes until August). At any rate since I've been going to PFM for close to 40 years before they privatized, I asked for an Rx for six weeks until my appointment at a new facility. They said NO so they expect me to go six weeks without my Rx's. Talk about DO NO HARM! They should be ashamed!

Do you like inconsiderate, money grabbing doctors who will do anything to bill you vs. actually…read morehelp you? Do you like, smug, arrogant and uninterested receptionists that do nothing but belittle you and argue when you need help? Look no further. This Main Line establishment has no shortage of flaws. Once I went in for sleep apnea concerns, to get a sleep study, and the fresh-out-of-college millennial doctor starts browsing on Amazon.com (while I'm still explaining my symptoms) to recommend products for me. He called me "man". I'm older than he is. Where has respect gone in the workplace? Why did I spend $50 copay to have a child dressed in a cheap tie a stethoscope go on Amazon.com to recommend a product to me? Appalling. I quickly switched from that physician to Dr. Stevens who, despite the egregiousness of the practice overall, seems like a decent physician. If you must deal with this practice, he's your guy. Dr. Souder is a disinterested phoney who will write you a script before even considering your conditions fully. She seems more interested in touting the fact that she runs a practice than actual patient care. These doctors are constantly not-in-office and hardly helpful when they are. The rest of their staff is either an out of touch baby boomer or a millennial with a chip on their shoulder. If you're willingly going to these practice, you're a complacent suburbanite sitting on airs who believes the words "Main Line" in a businesses name mean quality or prestige. I assure it's to the contrary. Avoid these people. You could help yourself better before they could or would ever choose to help you.

My experience with this urgent care is definitely outstanding. I called them earlier to check if…read morethe x-ray options are available. I registered online, and I was able to see the nurse and then the doctor within thirty minutes. They have a shared parking but it should be sufficient enough. While I visited, there were renovations going on other than that, no problem at this place. The care provided was good.

I have been to this location several times for my spouse's illness and always have had an…read moreoutstanding experience, but on one recent experience, we had a not-so-great experience. However, management from the office contacted me directly and turned that negative experience into a positive one, which is very admirable.

I've been a patient of Dr. Kripke for 15 years. She is thorough with her work, and always makes…read moregood decisions. She truly cares about your well-being, and even follows up on matters. She is competent and capable. If you are looking for a great Internist, you won't find one better!

Arrogant, dismissive and completely unresponsive when dealing with my father and his dementia…read morediagnosis. Even after his symptoms resulted in an ER visit there was no response and was finally blown off as just part of the disease. Avoid this doctor!

Completely dismissive, uninterested, and arrogant. Went through a list of unlikely and improbable…read morecauses for my symptoms and told me everything was normal, but then I saw on the report on my chart that my lower extremity reflexes were depressed, which was something that my primary care physician had also seen. Although it's not necessarily a big deal, you'd think that he would at least have mentioned that to me, but he was too busy assuring me that it was all in my head. He asked almost no questions. If I could do zero stars, I would.