Good cleaning and had no issues. People were nice and hard working. Would hire again.read more

Requested move in service. Windows, cabinets, and shelves were not clean. Found roach droppings in…read morecabinets and shelves. Windows (from the inside) were very dirty. Moving is a very stressful and busy time so when you pay for a cleaning service and ask multiple times if it's a full service, deep clean - you expect everything to be done well. That was not my experience and it added more stress to the overall experience.

They exceeded my expectations. First of all, their website makes booking and paying for your…read moreservice very easy. It is a flat rate based off the number of bedrooms, and then you can add specific items that you would like done which are not included in their flat rate, so there are no hidden fees. I got all of my ceiling fans cleaned, so they are ready to be used! Secondly, Melinda is very prompt at getting back to you and answering your questions. I needed to adjust the time, and had some special requests, but she was more than happy to cater to my needs. She has an awesome personality. Finally - and most importantly, Melinda and her crew get your house CLEAN. I'm a bit of a neat freak, so I'm pretty picky when it comes to paying someone to clean...but they go above and beyond. After sweeping, vacuuming, and mopping, they get to every corner of every room with a brush - literally, a brush. Whatever you catch during the final walk-through that they might've missed (which is barely anything), they fix right away. They use different colored towels for different purposes, so you don't have to worry about a towel that's touched your toilet area touching your countertops. They vacuum under the couch and the couch cushions. They clean all light switches and handles. I can go on and on - let's just say they know what they are doing! I am sure everyone Melinda hires is screened by her high standards, but her crew members Brae and Michael were professional, courteous, and detail-oriented.

I have asked for their certificate of insurance on several occassions. Not sure if they have…read moreinsurance even though they advertise on their website that they have it. I don't even need to file a claim, I just need the COI for an insurance audit. Be sure to ask for it before they start. ~Desma Holbrooks Roofman

I have a small space - 840 square feet apartment…read more Communication: communication started out great - called as soon as I requested a quote for a Deep Clean. Told me they could show up next day around 9am, okay great I will take it. 9:53 am - text them to make sure no issues at gate entrance. Company responds with, we'll be there at 11am. 10:52 am - text them again. Receive text they will arrive in 55 minutes. They arrive at 12:15 - 3.25 hours after agreed upon time. None of this was okay - I directly told the person when setting up this appointment I was making it work with my schedule by them arriving at 9am, 10 at the latest. I did not need next day cleaning but went with it since she was so adament about it. They did not communicate arrival times and I received updated arrival times only as responses to my texted inquiries. Arrival of cleaners: Male and female cleaners arrive, seem very very friendly. I walk them around space, ask them if they need me to move anything for them, and leave so I am not in the way. Cleaning completed: They text me 1.5 hours later to say they are almost finished. I arrive home and they say they are sorry but they broke one of my wine glasses. This was upsetting as wine glasses were a gift from my deceased mom. They offered to pay for replacement. While that was the right thing for them to do, it cannot be replaced. Scanning apartment before they left: cleaning looked okay. Within a couple days after the cleaning: appeared they did not move couches/ottoman to sweep/mop underneath. Large pieces of glass, from broken wine glass, were under furniture. Along with leaves, dust, etc. Top of fridge was covered in dust. The dining room, used as a home office, furniture was dusted but was never moved to clean walls and floors. This was my first time using a cleaning service and I am so disappointed by the experience.

I would definitely recommend Your Brazilian Cleaners. I used them for a Move Out cleaning for a…read moreproperty management company that is SUPER strict and had a very detailed checklist of things they wanted to see completed. I was able to provide Larissa with a copy of the checklist and she promptly responded with the items I would need to complete in advance which was fine because there are items I didn't expect the cleaners to do. Things like remove stains from garage floor. This isn't something that was needed since the stains were there when I moved in. The garage just needed a sweeping. When I got back to the home, they were on the garage floor scrubbing! I felt so bad and quickly stopped them as this wasn't part of the service. The team (Noelia, her husband, and Neubison) did an excellent job. The house smelled amazing and everything was spotless. They paid attention to the smallest detail. I would definitely use them again. Larissa was great and very communicative. I knew exactly what to expect. She worked with me on the quote and was able to bring it to a place where I could afford. Payment is done fully remote (including tip) through Zelle, Venmo, or PayPal. Larissa texted before and after the cleaning to ensure things were ready and then as expected. Super friendly and great team.

Lenora has been cleaning our engineering offices for almost two years. They always do an excellent…read morejob and are very easy to work with! I would 100% recommend this company to anyone! She did our initial cleaning when we first moved and our weekly cleanings and we haven't ever had a complaint!

I would like to highly recommend Fresh and Clean for home and commercial cleaning services. Lenora,…read moreHerschell and their staff have been great! I found their company through an extensive online search in August 2020, including Yelp, as I had a unique cleaning situation. I work remotely for a company that had an 11k square foot building that required several cleanings in the final weeks as interior renovations were finishing. I also needed a company that was willing to assist unpacking boxes and helping with "house" set-up, putting items away in rooms, cabinets, drawers. In addition, we needed wash/dry/fold of a large quantity of new bed sheets, bath towels and making up of the beds. Lenora and Herschell were both so wonderful to work with - very personable, professional, punctual and flexible. Lenora is highly organized and and along with Herschell, take personal pride in the work their team performs. They took great care to be sure the facility looked perfect for a scheduled photo & video shot. Plus, the entire team managed this project so graciously while following COVID-19 procedures. Fresh and Clean did such a fantastic job and we were so happy working with the team, that they have been hired on as the facility's permanent cleaning staff. Thank you Fresh and Clean! 5 plus stars!!

Amazing service! Jhon and his team were professional, diligent and extremely competent. We were…read morevery happy with the attention to details and the overall quality of the services provided. The team went be above and beyond. Highly recommend.

Angel and his crew are amazing! They cleaned my house like it has never been cleaned before. So…read moremuch attention to detail. They truly love what they do and so affordable. I highly recommend!

We had agreat experience working with this company in our warehouse, very responsable, good…read moreservice and friendly people

One of the technicians was cleaning the gutters across the street. He came over with his card and…read moreoffered his services. I wasn't ready at the time but claimed to call him as soon as I was ready. I called the beginning of July ans he said he could have someone come out on July 3. Apparently they were very busy a d needed to reschedule. When he fi ally got back to me the next week asked if I was still interested. I said yes. Again he said someone would be out later that day but once again no one came. Again an apology and he said someone would be out on Friday and offered me 15% off the service. He called later that evening g and said they have just been running into obstacles and someone could be out Saturday. He texted to say the tech would be at my house around 1. At 1:30 he let me know they would not be able to make it. At that time, he offered to do it for free and he would be the one to clean them. I replied thst I was upset but thanked him for the offer and when would he be able to make it. This was Sunday and then again on Monday I reached out. He has yet to respond. I was looking forward to getting my gutters cleaned and possibly adding another service. Not sure how interested I am anymore. ​​​