John Cole Plumbing (JCP) re-piped my crawl space in August. We had a couple of post-piping leaks,…read morenot totally unexpected on a large job like this, but annoying never-the-less. JCP returned immediately and totally repaired the leaks before any damage could occur. I absolutely believe that the real test of a service company's true value is not only in the quality of their initial work, but the immediacy and thoroughness of their response when things go south. JCP gets an "A" for their service. And I have had two other occasions in which a JCP technician (Edgar) came to my home. He was professional in every way: Articulate, able to explain exactly what he would be doing, easy to work with, competent, and most of all, trustworthy. I have asked JCP to always send Edgar on any future work in my home.

I was lucky to get an appointment with John Cole's Plumbing within a day of my calling them to…read moreaddress two small issues I was having in my new home. Marcus arrived and made the repairs quickly and efficiently, thoroughly explaining what needed to be done. He was professional and competent, and I am so happy that I've already got a fabulous new plumbing company just after moving to the area!

Doug Smith Plumbing Installed a back flow valve July 30. I found Aug 28, sprinkler line had no…read morewater. Communication Aug 29, 30 with Doug Smith Plumbing. Said they would be here Sept 3, no show. Doug Smith showed up January 20. Wanted to correct the release couplings, I said no, too cold. Doug refused to do anything about no water in sprinkler line. After that, some delay on my part, we scheduled March 5 for correction. I did not like the text Eric Smith sent to me, I paid another company to correct Doug Smith errors. Release couplings wrong height, no ball valve, Back flow connected to the main line, not the sprinkler line.

Had Doug Smith's Plumbing out today to repair a pump tank leak. Was extremely impressed with his…read moreprofessionalism, service, integrity, and knowledge. He was able to fit us within his schedule quickly and made the repair at a reasonable price compared to others we called. We would definitely use his services again.

Horrible experience with this company. I am handicapped and not able to get into the crawl space…read moreto see my water heater. I had no hot water. On the first visit a heating element & pressure release valve were replaced. Two days later no hot water. On second visit the tech replaced 2 heating elements and 2 thermostats. Two days later no hot water. At the third visit the tech informed me that there was a leak at the top of the tank & the water heater needed to be replaced. Meanwhile I had paid for two service calls that did not fix the problem. When a friend later viewed it for me he was surprised that any service tech would have done anything to try to repair it without advising me to replace it instead. The heater is obviously quite old, heavily rusted at top and bottom, leaking at the top (none of this mentioned by the first two tech visits). And the final straw was their quote to replace the heater - $250 more than than 3 other companies that gave me quotes.

Rick and Billy of Ray's Plumbing were as fine a guys as you could ask for. They were on time and…read moreextremely polite and professional. I found them to be very honest and I would highly recommend them to anyone.

With temperatures in single digits, late Saturday,when no other plumber would respond to an…read moreemergency..Jeff Jordan was an Angel. My 94 year old twin aunts, experienced an exploded pipe. Their caregiver discovered the water spraying in the side yard. Had no idea where the cut off valve was. He came to cut off the valve...but could not leave them without water. He worked until after dark and fixed the pipe. God Bless him.

Danny and his team are fantastic. They kept everything clean and addressed all of our concerns. Our…read morehouse is finally cool in the summer!

We have used Beard Bros for repairs, maintenance and new unit installation between both of our…read morehouses. Danny and his team are professional, highly skilled, extremely knowledgeable and reasonably priced. You will not find a more trustworthy company of such high integrity.

Response time is great. Technicians are professional and helpful. We had some issues with our new…read moreunits and Diana, the owner of Comfort Services, went over and above to make things right. I highly recommend this company for all of your HVAC needs.

The salesman came out for a consultation and instead of listening to what we needed he immediately…read moretold us that we should consider a new HVAC system. He then left us with homework to read and watch a video on HVAC systems. When he returned the next morning he scolded us for not watching the video and said that if we weren't willing to watch a 4 minute video for a 20 year investment then he couldn't help us. Outrageous. At no point did he listen to what we needed. I cannot recommend this company.

Excellent service. Another company had told me that my system needed to be replaced. When I had…read moreanother problem two years later with the same unit, I contacted AaronAir in Aberdeen, NC. The guys were very efficient. My unit had a slow leak that required freon. AaronAir was very understanding of my financial situation and gave me options, ie add freon yearly or replace the unit all together. They were able to service my unit until I had saved enough money to replace the unit. Regretfully, the owners of AaronAir moved and the business is no longer available. I hated to see them go, they were fantastic!

ABSOLUTELY TERRIBLE EXPERIENCE WITH AARON AIR In March/April…read moreof 2017 these guys came and recommended my upstairs unit be replaced...they came out and took forever trying to get the outside unit to function...one of my neighbors actually had to come over and do a voltage test to identify the problem as to why the unit wouldnt work...next they didnt have the tools to finish the in attic installation that day. Thy came back and eventually got the unit installed (but now my door bell doesnt work) FAST FORWARD TO SEPTEMBER OF 2017, my bedroom ceiling starts leaking, and ultimately a huge gaping hole developed causing major damage to my roof b/c the in attic unit was improperly installed and had the drainage pipes at an incline (even I know water doesnt flow upwards) I called in for a repair and the phone attendant, argued that it was my fault and I should have noticed that something was wrong with the unit before it flooded my attic---but ultimately the owner came and apologized and re-installed the unit and also added a drain pain (that should have been installed intially), now here we are ONLY 8 months later and my unit is OUT OF FREON ...called their service number again and was told that it is my issue and I would need to pay again.....NOW ANY HOMEOWNER KNOWS YOUR UNIT DOESNT NEED TO BE CHARGED WITH FREON EVERY COUPLE OF MONTHS....my downstairs unit has only had freon added 2 time in the 7 years i've owned my home...this has been a terrible experience and I wouldnt recommend anyone do business with these guys.

If you're looking for a professional, honest plumber who explains things in plain language instead…read moreof industry jargon, these are your guys. When I moved into my home in 2020, I called them to inspect my hot water tank and gave me a quote for a tankless system. The tank ended up failing, and within a week they had a full-house tankless system installed. It's now been six years and it's still running strong (House hold of 6) worth every penny. Since then, we've had a few other issues, including a pipe burst and some home warranty work. Even though those repairs weren't directly theirs, they still came out to inspect the work and make sure everything was done correctly. The same thing happened when a shower knob failed and was replaced through warranty. They still checked it to confirm it was installed properly. That level of accountability and care is rare these days. Hands down, stand-up guys.

I was new to the area and Raeford Plumbing was recommended by a family member. Their work is…read moreimpeccable. They explain the job in detail until you understand with simple, clear language. The team worked effortlessly and tirelessly to complete every job we have had. I would highly recommend them because they don't stop until they figure out an issue and very reasonably priced. From replacing a toilet fixture to plumbing an entire house for our parent's home sale, they take pride in their work. That's hard to find these days. The Hodges Family