Incredible car experience/ride quality. Driver was punctual, courteous, well dressed and looked and…read moretalk professionally (very important as that shows how well the car is going to be maintained). I've def had a few rides where the drivers are unkempt with slight smell through out the ride. Most importantly.... NO ONE offers the rides/route/time we needed going to our son's sent-away camp this summer without asking for some ridiculous amount. Super glad I came across their info online and will definitely ride again with them. (love that new car smell and smooth ride)

So very pleased that we decided to ride with Bethel Car Service from JFK up to Stewart Airport…read more Our family of 3 was treated to white glove service (literally) from start to finish. The first wow! was how quickly we received a response. We requested a quote and received a detailed reply within the hour. We appreciated the follow-up confirmation of our reservation 24 hours before our trip began via both email and text. The next wow! was when we met our driver at JFK. We were able to track the location of the car via app and knew exactly where the driver was at all times. The vehicle was a shiny black Cadillac XT6 and the driver was dressed in a dark suit (and wore white gloves! I can't think of many car service drivers that present at that level in this day and age outside of the major urban areas). High touch services continued during our ride. You want wifi? You got it. Would you prefer still or sparkling water? A fragrance-free environment. It felt like a mini spa treatment in a car as our driver calmly and competently slogged (if that's possible) through a nasty accident-induced traffic jam AND a torrential storm that flooded the highway while we dozed off and caught up on emails. The fare is all-inclusive of tolls, gratuity, number of bags, etc. No worries about nickel-and-dime surcharges. TLDR: An exceptional package of comprehensive transportation services, flawlessly delivered with bells and whistles.

Excellent service and glad I got referred to them on a very important day for me!…read more I ordered a car service from Armani's to take us from Jersey City to Middletown, NY and drive us around for day and a half and drop us back home. The whole thing was set up as a surprise for my fiancé and it could not have gone better. Our driver (Shane) was extremely professional and courteous. We were driven around in an immaculately maintained white Mercedes CLS 550. Logistics for this day were super important as I planned to propose to my girlfriend / fiancé, and was super OCD about all the details but things went so smoothly I could not imagine it going any better. Would highly recommend them for anyone that needs a limo service in the tri-state area!!!

We hired this transportation service to provide shuttle transportation for our family during a…read morefuneral. We expected professionalism, compassion, and respect during an extremely difficult time. Unfortunately, our experience was the opposite. While family members and children were inside the funeral home saying their final goodbyes to their deceased mother, the owner and driver entered the funeral home to confront the daughter about rules regarding food and car seats. These rules had already been communicated to us, and we had already agreed to follow them. The timing and approach were extremely inappropriate given the circumstances. After leaving the funeral home, the owner again confronted our family about the same rules. We calmly explained that we understood the expectations and were willing to comply, but asked for some empathy given that we were walking out of a funeral and preparing to go to the church. Instead of de-escalating, the situation continued to escalate. As we were loading car seats, the owner physically pushed a four-year-old child out of the way in order to get to her vehicle door and close it, despite the car seats already having been removed. Multiple members of our group attempted to calm the situation so we could simply proceed to the church, but she continued escalating the interaction. The owner then called the police and claimed she had been assaulted. Officers arrived, assessed the situation, and determined that her allegations were unfounded. Because of this incident, the transportation service we had arranged and prepaid for was not provided. Our family was forced to drive our own vehicles behind the hearse to the church and cemetery. Many people were unprepared for this sudden change, had limited fuel, and were left scrambling during an already emotional day. During the incident, the owner stated that she had undergone brain surgery approximately three weeks earlier and suggested this contributed to her behavior. We cannot comment on her medical condition, but this statement, combined with what occurred, was concerning. Additionally, during a very short drive to retrieve the children's car seats, we personally witnessed the driver drive directly into oncoming traffic, creating a near-collision where another vehicle almost struck the van. This was alarming and raised serious concerns about safety. After the incident, the company posted photos of our family on Facebook along with additional claims about what occurred. The posts included photos of crumbs left behind from children's car seats, which were presented as an issue. Considering the passengers included toddlers and the transportation service was never completed, we found these posts to be unnecessary and unprofessional, especially involving a grieving family. We paid for this service in advance and have not received a refund despite not receiving the transportation we paid for. We understand businesses have rules and expectations, and our family was willing to follow them. The issue was not the rules themselves, but the lack of professionalism, compassion, and appropriate communication during a funeral. Based on our experience, we cannot recommend this service.

Terrible Customer service do not use these guys. Tom took my reservation for my wedding and…read moreconfirmed pickup. Then proceeded to not answer any of my calls until it was from a number he did not recognize and that's when he told me "oh yeah we are just not available for that pick up sorry ‍" so i say fuck you Tom

We had a wonderful experience with Platinum Limo and it began right from the initial response time…read morefor a requested quote. Rob displayed fantastic customer service through knowledge, fast and thorough responses, and polite communication. The day of our event, Donovan (our driver) showed up early and with a smile. Donovan was very nice and accommodating to all of our party members requests. He navigated the city traffic on a busy holIday season weekend with such ease and got us to and from every location safely and promptly. The Birthday Party Adventure that we took would not have been nearly as successful, if it wasn't for the great support we received from Rob and Donovan at Platinum Limo, NY.

Had a great experience with Mike from Warwick Valley Car Service! He dropped us off and picked us…read moreup from Newark Airport for our vacation, and it was a pleasure. Mike is personable, he was early for both trips and knows his way around, saving us time and concern! Would definitely use again!

Linda and Michael run an excellent operation. Very personable and accommodating. On time pickup,…read moresuper responsive, professional, and flexible. They offered several excellent suggestions to make our day of winery/distillery tours and dinner fun and memorable. There were four of us and we (and our wine purchases) fit very comfortably in the Caravan. Can't recommend them enough.

I went with NY Limo for a ride to/from LaGuardia to the financial district. The service was prompt,…read morethe car clean, and the driver friendly. The rates were also great. Will definitely use them on my next trip to NY!

Excellent service. Competitive pricing. Very good communication. Found them to be very reliable.read more

No show at the pickup. After traveling for 24 hours straight hv car service was a no show at JFK…read more Called immediately to ask what's going on and he said we cancelled !!!! I confirmed the whole thing 10 days prior. I was unsure using a small company from pine bush... Obviously I do not recommend. They get 1 star for answering the phone with a live person.

Art was communicative, professional, flexible and on time. His cars and vans were clean and nice…read more Highly recommend.

I used HV Trips for a long distance round trip from Monroe NY to Media PA. We rented the Mercedes…read moreBenz Sprinter, it fit our party of 10 with all of our luggage and groceries comfortably. The van was clean, air-conditioned and Art was professional, helpful and prompt (early actually). I would definitely recommend HV Trips/Art Limo to anyone looking for an excellent car service. I will definitely use them again.

We have used this service numerous times and always a five star service always on time pickupsread more

Professional and courteous dispatch. My driver was early to my pick up location, his vehicle was…read moreclean and well equipped, and he ensured that I was comfortable during my ride. Would definitely utilize this service again.