TLDR: This is not a professional service. Look elsewhere…read more We had such a bad experience, I don't even know where to begin this story. First, the website to book doesn't work on iPhones, and you should use your computer. We've had two crazy experiences with this company but this last one was a major doozy. Their process is, once the proposed reservation is booked, they accept it and send you confirmations, and even after that, almost everyday you'll get an email confirming your booking. You'd think this was reassuring? We have two people on an account so we both were getting emails and texts confirming the booking. Reassuring. You'd think. The day of our reservation arrives and it's to get to JFK. The time for the car to arrive comes and goes. Reminder: This after actual text conversations back and forth reconfirming the booking as well as all those emails. So we text in that morning and the person says, oh you cancelled 3 weeks ago. I mean, how?! How did we cancel 3 weeks ago when you have been sending daily confirmation reminders as well as having text reconfirmations to confirm the date and time and the booking was made well after June 6th. Again, we have had at least 10 emails and texts confirming conversations since that debacle of our first request for a car back on June 6. Texts and calls back and forth that they are wrong finally got us a driver to the house 2 hours late! Initial flight missed at this point. We had to change flight reservations and make alternate plans for arrival. It was stressful. Beyond stressful. We are still holding out in good faith for them tho. We need to get to get to JFK and really giving them so much benefit of the doubt at this point. 40 mins to arrival promised. An hour later... the driver calls, who is supposed to be a professional driver, and she is somewhere parked who knows where trying to find the house. She's had the address and has CarPlay (as she rolls up finally I see she has her phone, so assumed she's using CarPlay or Google Maps) but parked and waiting at a totally different address. Again, another sign. But we need to get to the airport and are feeling like, beggars can't be choosers, just get us there! However, we really were just questioning this whole experience at this point and how this company is still in business. The driver finally pulls up, and it's obvious she isn't a driver, she's got a sun hat on and not dressed like "car drivers" are typically dressed and put together. I open the trunk and there is a wheelchair back there... I don't even know what to say to this. Except that she is now unable to help with luggage, clearly. And even more so, it has been validated that this is not a professional car service driver and seems to be a friend who has been asked to do a favor for the company. As she's on her phone, I'm assuming, googling a route to JFK, I say to my wife, make sure she doesn't drive off with your luggage when you arrive. The drive to the airport was pretty traumatic too. The driver was not experienced and clearly nervous the whole way, jerking the wheel and braking every time someone passed her. At JFK she didn't know where to pull over and allow for a safe exit and she really did almost drive off with my wife's luggage had my wife not banged on the car for her to stop! She was taking off before my wife even had a chance to get to the trunk. It was insanity. Later that evening, 6:52pm, I kid you not, we both get texts saying, your driver is on the way, with a notice saying, their late policy goes into effect after 15 minutes of waiting. Is this a joke? Then an hour later we get a text saying the trip has ended and they hope we had a pleasant and comfortable ride. Oh, we had a ride...that was insane and we can't recommend this company based on our experience. They need an administrative overhaul. Communication in excess doesn't mean good communication. A website that works on phones. Our driver was NOT a professional driver. They rolled up in their own car and were not dressed professionally, as well as their car not being set up for taking a customer to a busy airport. Not to mention, the driver was unable to provide a basic driver service of placing luggage in the trunk.

I've used Nancy and the Chauffeur Ladies numerous times to drive my son from Newark back to college…read morein Poughkeepsie. Nancy is great to communicate with. Couldn't be easier. And I love that this is a women-owned and operated business!

There is something to be said about a family owned and operated business that you just cannot get…read morefrom a corporate run business: flexibility, polite manners and reliability. It's their business, their reputation on the line. I was looking for a car service last minute, the night before my flight yesterday, to take me from La Guardia to a friend's home 1 1/2 hrs away in Montgomery. I called CAR24. Mike was super prompt in returning my text at 11:00pm, assured me he had availability and we'd touch base in the morning. True to his word, we booked the car in the morning and he gave me a very competitive rate. Didn't tack on last minute fees. Done, texted confirmation number. Gave me name of my driver, Allison, who touched base 5 min later with her cell number. Super prompt, funny and friendly, riding with Allison was a pleasure. A key thing to note: take your cues from the client. She didn't start chatting until I did. I'm from New Orleans and work in the hospitality industry there, handling conventions with 10,000-30,000 in attendance. I book about 250 private car service for clients a year. There are a few key things that are expected from a private car service that are unbendable: reliability, communication, cleanliness and polite manners in drivers, who understand it's not about them it's about the client. Likewise from a client: tip the driver and tip in cash. If you get good service, show it by tipping more than 20% of the fare. In our industry, there is nothing worse than a rude passenger and a bad tipper. Home run for CAR24. Allison even stopped at CVS so I could run in and grab something. Thank you!!! MaryBeth

They are very reliable. It was great service with a smile. It was a smooth ride in both directions.read more

Last week, my family of 10 use Israel's transportation service to be dropped off and picked up from…read moreJFK airport. He went ABOVE and BEYOND for us all! We couldn't have asked for a better airport transportation service. We absolutely will be using him again in the future and recommending him whenever we get the opportunity to do so! THANK YOU!!! - Elizabeth Feldhaus

From the owner: Looking for a trusted airport transportation service?…read more Need transportation to the airport or a night out in New York City? Allow us to tailor a trip for you. Our service includes pickup and drop-off at multiple destinations within the city, ensuring a seamless experience. Whether you're planning to attend a theatrical performance or a romantic dinner, our professional drivers will navigate the city, freeing you from parking concerns and enabling you to enjoy your evening without restriction. We will cater to your needs. For competitive rates, please do not hesitate to contact us. This service makes for an ideal gift for any occasion. Take it Izzy transport Takeitizzy@gmail.com Message me or dm me for more information. Our family-run business has got you covered! We'll take you to and from any airport, ensuring a safe and comfortable ride for you and your family. Get in touch for prices and availability! Take it Izzy transport! A family-owned business! Serving Orange county Ny and nearby areas.

Art was communicative, professional, flexible and on time. His cars and vans were clean and nice…read more Highly recommend.

I used HV Trips for a long distance round trip from Monroe NY to Media PA. We rented the Mercedes…read moreBenz Sprinter, it fit our party of 10 with all of our luggage and groceries comfortably. The van was clean, air-conditioned and Art was professional, helpful and prompt (early actually). I would definitely recommend HV Trips/Art Limo to anyone looking for an excellent car service. I will definitely use them again.

Prompt, courteous, all-around great. This is my go-to for airport service in the Hudson Valley.read more

We contracted Hudson Valley Airporter to bring us to LaGuardia airport and pick us up from…read moreLaGuardia and bring us home. We were scheduled to be picked up at 10:30 pm on August 6th, how ever our flight got delayed and we were not going to arrive until 1:30 am on the 7th. The driver sent me a text and said he would not be able to pick us up so we were stranded at the airport. We had to take an Uber home which cost $500. Never use this company because if your flight is delayed you will be stranded at the airport. It took me 24 hours to get a hold of them and ask for a credit. The owner is not at all concerned about his customers and is a very bad and inexperienced buisness man.

They had a quick and detailed response, their rates were very reasonable, and the driver was very…read morefriendly.

Amazing service. I was stranded at 4am before my reserved ride to the airport as my uber cancelled…read moreon me, and SFM Services were the only 24/7 available limo service that helped me. They woke up a driver, Franz, and he immediately came to pick me up. As distraught as I was when I called, afraid to miss my flight, at an airport almost two hours away, the dispatcher saved the day, doing his best to keep me calm and ensure me that someone was coming to get me and I would make my flight on time. Franz had the most amazing attitude, was very professional and provided amazing service. I could not have asked for a better ride or experience with this company. I would 100% recommend them to anybody looking for any kind of driving services, ESPECIALLY over an uber or a Lyft.

Had a great experience with Mike from Warwick Valley Car Service! He dropped us off and picked us…read moreup from Newark Airport for our vacation, and it was a pleasure. Mike is personable, he was early for both trips and knows his way around, saving us time and concern! Would definitely use again!

Linda and Michael run an excellent operation. Very personable and accommodating. On time pickup,…read moresuper responsive, professional, and flexible. They offered several excellent suggestions to make our day of winery/distillery tours and dinner fun and memorable. There were four of us and we (and our wine purchases) fit very comfortably in the Caravan. Can't recommend them enough.

Once again thank you for the excellent service. Thank Mow…read morefor your patience. Waiting two hours for a customer to walk out of the airport cannot be easy., but you stuck it out. Communication was once again great. I am finally getting home!! I will most definitely continue to use your services.

Did what they said they'd do. No issues. Professional driver. Good service. We used them before…read more They're reliable.