Phenomenal care. Kind and mindful staff. A doctor who truly listens to the patient. Cannot say…read moreenough great things about this office. I've been coming here for my dermatomyositis since 2013 and Fivenson is the only doctor to actually understand my disease.

My husband was seen today by Dr Fivenson and a 2nd year resident dr. They clearly had reviewed my…read morehusband's case prior to our arrival. They both were thorough and knowledgeable with an excellent bed side manner. This office was referred to us by our preexisting dermatologist. My husband has been to 4 Dr's regarding his issue. Would highly recommend this organized and pleasant office .....thank u!

Amazing staff! Everyone is super friendly and helpful to us! Never a scheduling isue! Darcie and…read moreRobyn you rock! I cant say enough good things about this place. Dr marx is super friendly and a great guy, always willing to go the extra mile

The front desk girl is extremely rude! I was told I hadn't been there in over a year, it actually…read morewas exactly 10 months ( I was last there Nov. 22 today is Sept. 23.). I don't mind being informed of something. I own a business and understand how important customer service is! She was just nasty and condosending... Then to top it off they said I hadn't had x rays in awhile and I said ok? They said if I wanted to PAY FULL PRICE out of pocket they had time for me today to have a session... if not... they would have to actually have to schedule me for anothet day, do another intake, do x rays and do... it I guess correctly for the insurance?? I'm very disappointed on how this was handled!!

The receptionist was very pleasant and the nurse that helped me was very very nice the doctor was…read morenice everybody there was nice they really take care of you and they're very concerned with your health

This place is awful. Went for a covid test and was given no instruction as to how I'd receive my…read moreresults or the timeline other than wait for an email. I called an hour later and I was told I'd receive my covid results in 24 hours and it's been well over two days since I've visited. The staff sounds like they don't care and I was placed on hold 3 separate times, each of which they asked me why I was calling and then threw me back on hold. I'd recommend going anywhere else but here they will waste your time and cause more stress.

These professionals are just as their name states A+ they are patient respectful polite and gentle…read moreI couldn't ask for better quality. Thank you.

I am writing to celebrate my sixth anniversary as a patient​ of…read more ​Dr. Alrousan. As noted in my previous reviews, the service provided by​ ​her and ​her staff continues to be outstanding. ​T​he facility and equipment are state-of-the-art, and ​her expertise in utilizing them is excellent. Proof of this is that when I bought the ​partial dentures 6 years ago, I ordered two for a backup. I did this because every prior set (arro​und 10 sets) of dentures​ from priot dentists, failed within two years.​ The first set has worked perfectly for over 6 years without any adjustment or pain whatsoever. A++++! ​Thank you for the consistently high quality of care.​ I look forward to out next appointment ​

Care quality is unprecedented in this area, and Ballard is skilled, will provide you honest expert…read moreadvice and office staff is attentive and experienced. I can't recommend better in Michigan.

Wonderful doctor. She explains everything clearly, listened to my concerns and answered all my…read morequestions. Went in for a breast reduction and tummy tuck after losing over 100 pounds. She did a great job and I love my results.

In February of 2024, my husband was in the hospital at St. Joseph Mercy (Trinity) in Ann Arbor,…read morebeing treated for Influenza A. Per his treating physicians, he ended up dying as a result of a massive brain bleed due to a Heparin overdose sometime during the night. One of the doctors indicated that there could have been an issue with communication between the computer in his room and the pharmacy. When asked by the doctors, who were both very remorseful, what I wanted, I said I wanted to know what went wrong to assure this error doesn't happen to anyone else. They stated the matter would be reviewed and that the resulting information would be shared with me. To this day, no one has reached out to me. I have been in contact with both Patient Relations and Risk Management, both departments assuring me that someone will call me--but still no call. Here is the mission of Trinity Health: We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Among their Core Values are reverence, justice, and integrity. If someone would reach out, I would tell them that I am not interested in money, but by their lack of response, it seems that they have most certainly made it their priority.

This review to clarify is mainly for the wait time to transition from ER to a bed for an elderly…read moreparent took over 13 hours. She spent that time waiting on a gurney in the ER hallway. There is absolutely no justification for this type of treatment or service. The care and the room upon getting to the room is very good but the wait time is horrific and unjustifiable though one of the nurses said it's been that way since Covid but I still don't understand how a "professional " healthcare system anywhere can operate in this manner. Administrative and Operational improvements are greatly needed. Hospitals should not be operating in this fashion, simply inexcusable.