I had the best experience with Issac my sales guy he is the best and Brandon the Sales Manger is the best and most helpful and everyone is so kind and helpful read more

Jason Pilger Chrysler Dodge Jeep Ram - Car Dealers Near Me - Jackson, Alabama

This dealership absolutely sucks. Lying salesman. This post is about 5 months too late. But I will never purchase shit from them again.

*THIS IS NO EXAGGERATION* I SWEAR ON MY DAUGHTER...Just over 30 days ago I purchesed a 2018 Yukon for 23k. I came all the way from Ga to Alabama to buy the vehicle. When I got there to test drive it, they literally put just enough fuel so the fuel warning light to come on, so that tells you how far I tested drove it. Anyway I ended up purchasing the vehicle in less than 30 days later, (before I made my first payment mind you) I had spent over 3k ON REPAIRS! I mean everything from abs sensors, mass air flow sensor, thermastat, not to mention diagnosis etc..Come to find out they put a bullshit aftermarket catalytic converter on my truck which was already clogged up when I purchased it. However what they did was leave a small hole in the catalytic converter so the hot air pressure would be able to release. But in doing so after 2 weeks my truck kept getting louder and louder so I got the whole welded shut on the catalytic converter. When I did that that's what all the problems started from overheating to misfires to the truck going into low power mode! I took my vehicle to multiple mechanics and they all say the same thing the catalytic converter was bad and they can tell it was just put on recently! SO IN OTHER WORDS THEY KNOWINGLY SOLD ME A LEMON! And guess what the $2,500 warranty that I purchased with the vehicle didn't cover a catalytic converter because that's considered a Maintenance repair!!! When I contacted the dealership about the issue after running me around for about a week they told me that they will pay for half of the parts and labor which only came to about $900-and told me I was LUCKY to get that and that they didn't have to do anything!! And guess what that, was over a week ago and they still haven't paid it! So of course I had to pay it out my pocket! Talk about SCANDLELESS!?! Issac was my salesman and some dude named Butch in the service dept, was the guy bulls#*tting me about paying the measly $900 portion of the repair, which he swore was going to be sent overnight.. that was about 9 days ago good thing I didn't hold my breath! But it's cool because I promise on everything I love I will get the LAST LAUGH. They'll be hearing from my attorney very soon.. I got the time and money today! LONG STORY SHORT, SPEND YOUR HARD EARNED $$$ ELSEWHERE..Take care & have a Blessed Day! read more

I had a great experience finding and buying a vehicle with this dealership. We told Ron what we wanted and he was able to find it and get it over to the dealership within a day or two. He made sure we got a great deal and that we got everything we wanted. If we had any questions or concerns he was quick to address them. read more

I would give zero stars if I could. This dealership is duplicitous, lazy and your typical sleazy, used care salesman car buying experience. Following was my experience: 1) Gave them detailed specifics multiple times about he exact car I wanted and multiple times they cam back with different cars (tried pushing electric when we wanted gas, tried pushing different models when we were specific about the model we wanted, soft top vs hard top etc.) 2) When they didn't have the exact car I wanted, they presented me with two different options that were supposed to be equivalent, only to find out that the vehicle we selected was $13,000 more than what we agreed we would pay 3) The dealership has ZERO leverage with Stelantis to negotiate on your behalf (I have 770 credit score and could have paid for the car in cash) 4) don't expect prompt service 5) don't expect Jason or their GM's to call you back when there is a problem (unless they feel they still have a chance to sell you a car). After they sell you a car you will never get a call back from them. 6) We still can't get a call back from anyone in the organization and still have zero help from them regarding the registration paperwork as it has been three months and we still don't have plates 7) We also called the dealership for help regarding making the lease payment, because we had not received ANY paperwork or info on where to make our lease payment. Only to receive paperwork finally, without ANY help help from the dealership, (of course the paperwork indicated the lease payments were three months past due, thus impacting our credit score). THIS DEALERSHIP IS THE WORST and I have leased over 12 cars in my life, this was BY FAR the WORST experience. read more

Andrew was very helpful and worked hard to get us the vehicle we wanted well worth the wait. I will recommend this location to anyone they are located in Jackson Al read more