I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

Fixed problem quickly. Explained what caused the problem. Was very professional and polite.read more

From the owner: Expect nothing but the best in residential electrical services from our seasoned professionals.read more

We needed an exterior door hung and some loose bricks reset…read more Although he did do good work, he was slow in getting it completed. That isn't the reason for a low rating. My husband paid him cash, and Wesley convinced him we owed him $90.00 more than our agreement. He was paid in cash the extra $90.00. The next day, I sent a message detailing the payments paid and agreed pricing and he agreed we had over paid him. He asked how we wanted to receive a refund. I asked him to send check and gave him the address. Crickets. We sent a request multiple times. No response. We even tried to offer him more work. Crickets. He still owes us the $90.00.

He just left one Friday (ALMOST completed half of the house) & never came back nor called, texted,…read moremessage or tried to contact us. he had his wife contact me once & nothing since. its been 2 months now & not one word from WESLEY! Very disappointed. Left work he had been paid to do undone.