Good Dctor but HORRIBLE office staff. Calls go to voicemail, never respond!! 3 calls, 3 days no return calls. Come on people!! WTH??

Scheduling an appointment has been a frustrating experience. After my grandpa was discharged from the hospital, I called immediately to arrange a follow-up appointment for three weeks later. The call went to voicemail, so I left my contact information and explained the need for the follow-up. No one returned my call all week. I tried again on Friday and finally got someone on the line, which seemed promising, but I was mistaken. She put me on hold and said, "You're on our list of people to call back." Another week has passed, and I still haven't heard anything, nor have they answered the phone. It's been two weeks since my initial call. I wouldn't recommend this office for patients who need follow-up care after being discharged. It's been incredibly stressful. read more

Making an appointment with this doctor will be a nightmare. Nobody will answer or call back. I had to take my father to Javidan several times. First off you will wait hours to be seen. A patient in the waiting room said Javidan joked about the wait and said it was better than the alternative, death. Sadly Javidan has no bedside manner. When you try to explain the patients health issues he does not care. He had his assistant remove all chart info right in front of me. Having worked in the medical field myself I firmly believe in the big picture when caring for a patient. I was spoken to in a loud voice about why my father could not take two pills. I repeatedly told the doctor my father could not keep anything down. We had even gone to the ER for this. He did not care. My father had a bad fall before his next appointment. He was in pain and Javidan insisted on performing an in office procedure. I stepped out of room to only hear Javidan belittle and raise his voice my father. I heard "Your a hot mess! Do you want me to get your daughter? You are doing this procedure today!" It was elder abuse. His assistant came out of room to tell me I was taking good care of my father. I had the feeling the assistant was horrified by the treatment of my father. On our next visit Javidan kept complimenting me. It was so odd. My father passed away and as instructed I left a voicemail weeks prior cancelling an upcoming appointment. They called me to confirm and never heard my vm. I do not fault the staff as they can only control so much at this office. Javidan needs to rethink why he is in a profession that cares for others. Zero stars read more

There is no one better than Dr. Javidan. He is the best urologist you will find regardless of where you look. That can be in the US or abroad. He is truly a rockstar and a wonderful person. I highly recommend you contact his office if you were having any issues associated with urology best regards, Dr. Javidan you are a rockstar. read more

Was nervous as heck before going in for my vasectomy. Once Doc came in for procedure it was smooth sailing from there. Laughing , joking , but the cool part was the opportunity for me to share my testimony with him and staff! Great experience for sure and def recommend if your getting a vasectomy!! Thanks Javid!! read more

Javid Javidan, MD - Talk about personable experience! 5 star staff and DOC! Thanks for making this life changing experience a great one. - Urologists Near Me - Roseville, California

Simply put they don't call you back. My doctor referred me there and I tried multiple times to get in and never once received a call back. Had to go elsewhere read more

They have a message to leave a message including a blurb not to call them more than once, they promise to call back within 72 hours and never call back. He might be great but his office staff is awful. read more

In my opinion, this practice deserves zero stars. Similar to other reviews I've read, my experience with his office is that no one returns phone calls when you try to make an appointment. I've been diagnosed with prostate cancer. I waited over a week after my PCP sent in a referral Dr. Javidan and then left four messages over a 6 week period on the scheduler's voice mail, plus one message to the "office manager" and I received no reply. I was never able to see Dr. Javidan, but if he allows his office to be run so unprofessionally it speaks to how he operates and the level of care you can expect. read more

just now This doctor, Javid Javidan and the office in Roseville, Roseville Surgery Center, completely wasted my time and effort today, Tuesday Feb 23rd. I was scheduled for a surgery today and was ill informed by someone at Roseville Surgery Center yesterday on how to approach my surgery date. I was told that I can drink a meal replacement shake in the morning of as long as by 11am all I had was water. I went in to have my surgery, which they changed the times on me multiple times within the same day, and was told by the doctor and their lazy anesthesiologist at the center that they're canceling my appointment because of that shake which was about 7 hours before. 7 hours before and only a shake. One would assume that my stomach was empty cuz it sure as hell felt like it. Horrible, unprofessional doctor and a horrible place to have surgeries, the Roseville Surgery Center. They are lazy and very unprofessional. Not to mention the fact that the director there was trying his best to circumvent giving me the information that I wanted so I can file a complaint against him to his superiors. Horrible horrible. This doctor is full of shit and very unprofessional. One is not going to regurgitate a damn meal replacement shake due to the anesthesia. I'm sorry but that was a very weak excuse to cancel my appointment which was the last one of the day. Weird right. nice excuse for the doctor and the lazy staff at the Roseville Surgery Center to go home. read more

I was referred to Dr. Javidan for a prostrate biopsy. This is not the most pleasant procedure for a man to undergo and after reading a lot of information on the internet I was pretty nervous and anxious about the procedure. Dr Javidan preformed the procedure very well and for me it was not painful. He was very kind and professional. It was not as bad as hyped on the on the internet. His office is a little busy as he is trying to see and help many patients. My only suggestion is that it would have been nice to talk to him before had on the procedure, as I am sure he would have calmed my nerves. If you have to have this done, I would recommend him based on my experiences. read more

I went into Dr. Javidan's office and came out with the perfect Penis!. I told him I was going to leave that review! In all seriousness, Dr. Javidan helped me with a problem I have had since birth (I am almost 47 now). He is VERY professional, yet fun, he tells you exactly how it is, and tells you what he can do for you. I wish there were more than 5 stars I could give him. His staff is super nice, professional, and knowledgeable. I never thought I would ever say this, but going to the Urologist, DR. Javidan, is a great experience! Thank you Doctor and all your staff. You truly are AMAZING! Jeff read more

Old school professional who is totally dedicated to his patient. I was impressed with Dr. Javidan's patience and clarity in explaining the situation. One can't help but have a comforting sense of confidence knowing that you are in the care of this exceptional doctor. read more

Had robotic prostate surgery May of 2016. Dr Javidan is the best! Do your research. See him every 6 months. He truly cares about his patients. Takes time to explain and answer all questions. I consider him a friend first and a dr second. read more

I'm a new patient transferring from another urologist. WOW - Dr. Javidan is fantastic!! My consultation with him lasted well over an hour! I'm old and I've seen a lot of doctors over the years -- that NEVER happens! He asked a lot of questions and explained things to me very clearly. He was very personable, and exceptionally intent upon searching for the root cause of my problems. My wife, a retired RN, accompanied me to the appointment and she was totally blown away by his thoroughness. As a former nurse case manager, she's attended well over a thousand patient appointments to monitor doctors' consultations with patients. She said that Dr. Javidan was absolutely head and shoulders above the rest. He's my Doc now!! I highly recommend him. read more

My husband and I both love Dr. Javidan who was able to correctly diagnose and treat his prostate cancer. He makes special efforts and finds the time to give detailed information and explanations. He is supportive, comfortable to talk to and not afraid to take on special challenges that other specialist shy away from. My husbands had surgery a week ago and is doing great thanks to Dr. Javidan. We are so grateful to benefit from his expertise. read more

I can honestly say that Dr. Javidan was the most awesome Dr. that I have ever been to. I have never had a Dr. be so thorough and informative, and spent at least an hr and a half with me. I have total trust in him as a surgeon for my kidney stones, and he seems like a great person as well. I liked that he actually seemed to care about me as a person as well as a patient. He reassured me abt a plastic surgeon that I have chosen, that she was a great Dr. So, I now feel very confident that I made the right decision. Having a Dr. like that is refreshing, bcuz those kind of Dr's are few and far between. read more

I originally saw Dr Javidan in the Mercy Medical Group; but now he is with NiVano Health in Roseville, CA. I've now seen him three times and his patient care is beyond excellent! He treats you like you're the only patient he has for the day, he doesn't double book, and he's attentive and extremely thorough. He listens and asks a lot of questions to get the best grasp of what needs to happen in treatment. If I had a collection of Javidan Doctor's, I would have the best team in the world. read more

My Urologist retired and the first appt. I could get was 7 seven months later. My main problems were reoccurring painful,untimely and immediate need to urinate. The Dr examined me and said surgery could be painful and dangerous and suggested remain on my medications and return in 6 months I told my my primary Dr. that I was uncomfortable with the care and ask for another referral. She referred me Dr Javidan. I went to his office and answered Dr Javidan's questions for a considerable length of time . He scoped me and found several large bladder stones. Shortly after He remove the stones with laser and I was relieved of being a "Bladder Cripple" and the medications, with their side effects and cost are gone. The previous Urologist probably could have diagnosed had spent the time nost Dr. Javid Javidan is an excellent Doctor and an excellent person. Richard B read more

Great great & amazing doctor!! Very courteous!! Kind! Gentle!! Will take time to sit down & explain all in full detail!! Wonderful specialist!!! A++++!! read more

Being a life long patient as it were i must simply state that Dr. Javidans office staff is lack luster at best, i have had my appointments cancled on me and my last appointment time before surgery was moved from an early morning appointment to a later in the day appointment.. in which i was asked to arrive at 11:30 then yold it would be at the very least an hour wait! Unacceptable read more

Not only is Dr. Javidan a top notch Urologist, he is a wonderful person who really cares about his patients. His staff is helpful, professional and caring. I was evaluated for my condition and the Doctor and Staff were extremely thorough and explained everything in detail. I left the office with excellent knowledge concerning my condition with all my questions answered. As the other reviews above mine state, Dr. Javidan and his staff are awesome. They really are the best. read more

I have a knew doctor she is nice the only reason it isnt a 5 star is because she wont give me medication for the pain while peeing when it comes unbearable she makes me take a test that then i have to wait another week just to get the results and get the meds smh but besides that she is great he name is Allen and she is really good read more

Dr. Javidan is a wonderful doctor! A Smart, caring person with great communication skills. Unfortunately, his office staff doesn't measure up to him. You have to do a lot of follow up calls to ensure everything will go smoothly. The surgery and follow up with Dr. Javidan is the best. read more

Best. Surgeon. Ever!!! You will be in very good hands with this doctor. No need to look any further, he is A+++++! He is compassionate, caring and very knowledgeable. He is an extremely skilled surgeon so you will get the best outcome possible. He treated my husband's prostate cancer one year ago. Being a Registered Nurse, I know the usual outcomes from this surgery, (impotence and incontinence). I was concerned for my husband as to how he would deal with these usual complications from this surgery. Although every patient is different, my husband is COMPLETELY back to normal, no incontinence and absolutely no impotence!! I credit this skilled surgeon for his amazing recovery. If I could give him 10 stars I would! If you have prostate cancer, I wouldn't go to anyone but Dr. Javidan, you won't be sorry. My husband would be writing this, but at 68 yrs, he does not use the internet much, but he has approved of this review. read more