I was a patient here for four years. Never missed an appointment, always paid, and even brought my kids in. I was respectful every time. In return, I got endless waits, months-long delays for fillings, and years where I couldn't even get a proper cleaning.
The front desk experience was worse. The blonde receptionist is consistently rude, patronizing, and unprofessional. I've witnessed her treat others the same way, and nothing seems to change.
When I asked for a new mouth guard, I was told my file was canceled because I hadn't been in since 2019. That gap included the pandemic and the fact they had no hygienists available, forcing me to go elsewhere. Instead of understanding, they assumed I was a bad patient.
Meanwhile, they keep cramming in more clients than they can handle. Parking lot always packed, yet the care stays basic at best. Sure, the dentist hands out giant chocolate bars on Halloween, but that doesn't make up for subpar service or poor patient care.
If you want timely, respectful dental care, look elsewhere. This office is about business volume, not about patients. read more
