Do not go to this place!! receptionists are very rude to ppl. Told her I will not be coming back…read moreand she replied "yeah no problem ". Definitly not a ppl friendly dental office.

I would not recommend this place. Environment was very loud with the staff screaming in background…read moreas I try to get my teeth cleaned. For the first time in my life, I experienced pain as they cleared plaque from my teeth. Was told I needed a deep cleaning costing $800. Thankfully I was being cheap and got a second opinion a couple months later. Turns out I don't need a deep cleaning and my gum line was right where it needed to be and healthy. Saved over $800 on operation I never needed. I'd go somewhere else

Dr. Kapadia is amazing! 100% A+ all the way! My wish finally came true! I found a kind,…read moreknowledgable, modernized, pain free dentist!  My mouth feels great! I'm 45 and I was losing hope that I would ever find a dentist like this. I have a lot of dental issues. He was able to see me right away and he saved my molar when other dentist told me it would need pulled. I have a lot of dental issues. I've always dreaded dentist visits and I've always had negative experiences. I spent a few days researching and found Dr.Kapadia. He really is pain free, I couldn't even feel his shots!  I'm transfering my whole family to him now. Dr. Kapadia is 1 of a kind and I'm so thankful I found him!

Unprofessional & Money-Hungry Office. I called this dental office to see if they were accepting new…read morepatients and was initially told that they were. However, when I provided my insurance information, I was informed that they are not temporarily accepting patients with my insurance, despite it being listed as in-network. In other words, they are in-network with my insurance but refusing patients, which is misleading and could be a network compliance issue. It felt like they are prioritizing patients whose insurance pays more, rather than genuinely caring for those in need of care. On top of that, the receptionist, Tery, was extremely rude and unprofessional. If the front desk staff cannot provide basic courtesy over the phone, it raises concerns about the overall environment and patient experience in the office. I will not be returning, and I cannot recommend this office to anyone looking for respectful, patient-centered care.

What an outstanding dental practice!!! I was introduced to…read morethis practice by a friend who said it was the best dentist he had ever been to. Boy was he right! Dr Strause is just awesome, absolutely pain free dentistry. A staff that is so wonderful and friendly. They use state of the art technology and they are reasonably priced. I have had very bad experiences in the past with dentists in CT who would charge an arm and a leg for the most basic of services. Not here. I can't say enough nice things about this practice.

Quality dental care from friendly people. Appointment was on time. The office was clean and the…read morewaiting room was comfortable.

For decades, I used to be awesome with my dental care, but haven't been to the dentist in let's…read morejust say a few years, due to moving around. The care I received today was amazing and very reasonably priced. I was blown away by the doctor, she explained everything she was doing in real time - that's not what I've ever experienced before going to the dentist. Unbelievable care. A++++

Cliff notes: overcharge, give you the runaround, misplaced X-rays... sent a bill I didn't even know…read moreabout to collections This place is a bit of a mess. I had a few cleanings done here, which were pretty normal. Like others have said, I had to wait longer than expected but nothing too drastic. I did end of switching providers though after one too many bad experiences that could not be coincidental. Saga as follows: -They switched dentists between my 2nd and 3rd cleaning here. During the second cleaning I was told I would need multiple fillings (which I kept procrastinating...) During the 3rd cleaning the new dentist said I did not need any... (to give benefit of the doubt, maybe every dentist is different...? But I felt like the previous dentist was just trying to get money out of me! -They were VERY hesitant to give a referral for a wisdom tooth extraction to anywhere but one specific place (which didn't take my insurance) Once I finally jumped through all the hoops for them to finally release my information to who I was asking them to, they only sent part of my record and I had to get X-rays redone at the place I was getting my wisdom teeth out because they "didn't have it" -During my 3rd cleaning they took the X-rays again because the "didn't have them" How do you misplace X-rays...? ‍ - the new dentist was really demeaning, mansplained EVERYTHING to me, even restated something I literally just said, and used my name every other second thinking he was "connecting with me." I did not like it! But I was thankful he retook the X-ray "for free" (not my fault they misplaced it though...) and did not lie about my filling so that was nice... mixed reviews on him -Nail in the coffin, my last appointment was 7/22 and i have not heard from them since (except to cancel a cleaning 1/23 because I decided not to continue with them...!) All of a sudden I get a collection notice in the mail saying I owe them money for my last cleaning.... I called to ask why I didn't get a bill or a call or anything. They claim they sent 8 bills before sending to collection but I did not get 1... Needless to say: proceed with caution. The people are not bad (also not the best...) but I had one too many bad experiences for it to be coincidence.

Worst dentist I have ever been to. As long as you keep doing 'procedures' he is happy. The last…read moretime I was there for a cleaning and after that Dr. Katz came up checked everything and just loudly said BORING and walked away as there was nothing more to be done. This after I had spent a couple of thousand dollars when I did not have insurance. He gave me a 10% discount once because I was paying his full cost out of pocket. Also, while doing a root canal, he said he was having difficulty completing it and sent me to a specialist. That Doctor found a metal piece from his 'pick' lodged in my gum I think. I had to pay the specialist also. Terrible.

Dr. Katz preformed a root canal that eventually became infected twice in a two year-period. I was…read moresent to an endodontist who looked at the x-rays and found a broken wire stuck in the root of my tooth. The piece of metal couldn't be extracted, and I was sent back to Dr. Katz to extract the tooth. Not only did I have to endure the pain from the infections but had to pay the specialist for the amount my insurance did not cover. When I complained to Dr. Katz about the broken wire, he said, "You always take that risk." I stated that I didn't think I should pay for any of the extraction procedure. Dr. Katz did accept my insurance payment and did not charge me for my portion of the extraction procedure.

I appreciate the time and attention Dr A gives to speak with patients. Ken does an awesome job…read morecleaning with a gentle touch and good humor. The place is clean and appears to be well managed. I would recommend it for new patients who truly hate dentist time ...

Attempted to get on the schedule for a cleaning after dealing with some changes in insurance…read more Called July 17th and was told I needed to call back in January to even get on the schedule. I asked about being on a waitlist if someone cancelled last minute and the receptionist acted like I was crazy. Oddly enough they had no problem scheduling an appointment for a more urgent issue (which will, of course, be more lucrative). Interestingly enough, I had an issue in the past where a hygienist berated me for not getting frequent enough cleanings. If you are looking for complete dental care options and not just emergency availability, I do not recommend this office.

Dr. Anusha Bommu is a fabulous dentist. Her dental hygiene staff are great. The front office is a…read moredisaster. I'm a retired Army Colonel and therefore have TRICARE as my primary insurance. I work for the defense industry and buy supplemental policies to keep bills to a minimum. Throughout the three years we've gone to Yorkshire Dental its "discovery learning" when it comes to billing. IT seems there's never a problem until we come in for an appointment. At first, there's a mix up between assigning our primary and supplemental insurance (which they had the nerve to blame on my wife). Then my spouse wasn't covered by any policies at all and we received bills (since rectified). Then there's mix ups in submitting insurance claims. Then they couldn't properly submit claims in a timely manner. The law says claims must be submitted in a timely and reasonable manner. I now have an outstanding bill for $1700 from May of 2024. They are working through it and have three options in my opinion: 1. Fix it with the insurance company (who normally set 90 days to one year to submit a claim), 2. Write if off due to their own inefficiency, or 3. send me the bill have force me to take them to small claims court (where a lawyer would cost them more than what I owe with a judge possibly seeing them not being "timely and reasonable". Either way, enough is enough. We've cancelled out appointments and will find a new dentist. It's a shame that an inefficient front office staff cost Dr. Bommu a customer who loved her work.

Wonderful experience! Great care! Very informative. Kind staff. Definitely recommend!read more

Sold me services I did not need to make money off me when I acquired my new care credit account…read more Caused me emotional stress because of the severe tooth decay I experienced from temporary crowns I wore for over a year . Horrible dentist !

Today was my second poor experience. The first was an appointment that lasted 3 hours, where about…read more45 minutes were spent actually being operated on, and the rest was spent waiting. I was told it would last about an hour. This made me late for an interview that was to come after it. My second poor experience happened on March 29. I had called when scheduling my appointment that I needed to be done by 4:10 PM, to make it for an appointment after. After being taken back 15 minutes late then my appointment time, that I arrived 10 minutes early to I finally finished at 4:50 PM. My barber appointment was scheduled for 4:30 pm, so I missed that. Sauve does good dental work, but is way too overbooked. He is constantly switches to different patients which leaves many patients waiting. Ontop of this, I had a 125$ bill, in which I tried to use my health savings card on, but the front desk lady insisted that that would not work . I plan on switching dentist offices and hope to get this copay resolved. If you're a citizen that has a schedule and has things to do, I would not recommend going here. - Jared Pechart