I'd give a zero if I could. Do not use this agent or his inept office for anything. they are…read moreincompetent at best. You will never get a callback from Ragsdell just lies from all office staff. We'be been good customers until we sold our home and had a seizable refund coming. For some reason that's when they decided to dodge all followup calls from us and anytime I spoke to an office person (Devin) I was lied to. It's been several weeks now and I called to demand an overnight check or direct deposit and was told oh, it's in the refund department. So, for weeks we've been lied to that the check was mailed long before and telling us the call every few days and check our mailbox everyday. I told the office (Devin) I would come pick it up and asked the address to pick it up. Apparently, giving and address is a very difficult task for them. When I finally got the correct office address I see it's my agents office! Seriously. It's one large room where everyone can see each other. No need to send messages or lie about someone in meetings all day. They're all sitting in one room looking at each other. We were going to use them for our new home being built but I wouldn't use them to insure a doghouse.

Great experience with Von at Jerrad Ragsdell Insurance, very knowledgeable and helpful Insurance…read moreexpert. Great prices and coverage for pet, home and auto! Ask for Von!

We've been customers for several years now. We always receive wonderful and timely customer service…read morewhen needed!

Outstanding team who gives "white glove" service. I've been a client for over 30 years. No…read morequestion is too dumb. Roderick and his team care, are always very supportive, dependable, and resourceful! They have been known to go over and beyond and so much so that I was compelled to go by their office with a big thank you basket!

Omg!!! I really don't know where to start but I was able to do business with MS. Jule. she was so…read moreamazing and professional. We were with the Geico Insurance company for 6 year, and they took so much advantage of us. So I started calling around looking for a different insurance company. And I'm so grateful to be able to do business with State Farm- Agent " Ms. Jule" she is the best, because she takes her time with explaining everything about the different insurance policies, and she didn't make us feel like she is taking advantage of us of just trying to make a sale. With all that being said, she is the best and State Farm's, please hire more professional, and amazing people like her. thanks "Jule" we love you

If I could give a review less than one star I would. I have used this agent and Statefarm for over…read more30 years and I cannot get a return call from Chance Perry. Once my car situation is resolved I will be taking my business elsewhere and would advise others to do the same.

Had called and spoke with Denise about getting coverage for our vehicle to drive into Mexico…read more Denise was super helpful and so nice and got everything ready for my husband and I to travel. Excellent service!

I called La Familia Auto Insurance today (September 19, 2025) and spoke with Maria Charles. She was…read morevery professional, provided excellent customer service, and answered all of our questions thoroughly. Maria was able to help us secure a great price, making the whole process smooth and stress-free. If you're shopping for new car insurance or looking to renew, I highly recommend giving Maria a call at (713) 955-3084.

I contacted Jill's office on June 2nd to have a policy instated June 21st. I provided all the…read morerelevant information to go in affect on the aforementioned date. However, their computers "glitched" which resulted in my policy not being activated. This glitch has now cost me $160 per year as result due to losing the 7 day prepay discount. Agents solution: drop Allstate reinstate prior policy then come back in a couple of months. Seriously?!? This is Allstate stance?? So much for being in "good hands."

I was contacted in August by my mortgage company and HOA recommending more insurance coverage on my…read morecondo. That happened to be during hurricane season so when I contacted my then insurance agent he offered little help because of a storm headed our way. SCARY FOR SOMEONE NOT FULLY INSURED. I tried contacting him the following week and began to feel ignored even though I was trying to purchase more insurance. My then insurance agent even said he had never heard of the policy my HOA was recommending. I was extremely frustrated and contacted Allstate and was helped by Susan Rodriguez right before closing on a Friday night. GREAT CUSTOMER SERVICE & INSURANCE KNOWLEDGE!! She immediately put a plan together for me to review and now I have peace knowing I'm rightfully and fully insured. She took care of everything concerning the other policies I had at the time and the transition was heaven. I highly recommend Allstate and I can't express how wonderful Susan is and how she calmed my nerves in a very stressful time. Thank You!

Amazing attitude, real comforting and easy to talk to, extremely understanding and was extremely…read morepatient. This was not a bad experience at all.

Me sentí satisfecha de haber sido atendida por Carlos su agente quien me explicó todo en español…read moreeso es fantástico que tengan personal bilingüe y muy eficiente Muy agradecida por el buen servicio que me ofreció Carlos Iparraguirre Atentamente Claudia Bonin

Ann is so awesome! This is my second year in our first home. We were needing to renew our home…read moreinsurance and she was so polite and helpful. She was patient and answered all my questions. She obtained information on her own when she could to some of those questions. I really appreciated this because I have no clue what I'm doing, I'm barely understanding the basics of how all this works, and still learning terms. I absolutely recommend this place! I don't feel anxious anymore about my home being insured now that I have someone I can trust to go to for any questions or concerns.

This is the first time I have ever left a review online for anything…read more Typically, conducting business with an insurance company is AWFUL. RYA, on the other hand, was actually a pleasant experience. Ann got back with me in a very timely fashion!. She made the process easy and uncomplicated. Quality customer service is a rare commodity these days. Top knotch job RYA!

We used this company for our insurance on our new home. They said the best rate and insurance was…read morewith travelers Insurance. We trusted them and went with travelers. I decided to do some more searching on my own and found statefarm to be cheaper and have more coverage. We changed coverage to statefarm. The statefarm agent asked them to cancel our service. Linda Sexton told him that we planned to make many claims and advise him against insuring us and they did not cancel our travelers insurance. We ended up on the phone for hours trying to cancel this service because they did not cancel it. Beware they are deceitful and liars and I have the bills and emails and everything to prove it.

Bottom line Katlyn is competent and will get the job done right and in a timely manner. I was in…read morethe process of moving, purchasing a home and splitting house holds on the other side of the state. I filled in Katlyn's questionnaire and received a follow up call the next day. She asked questions to understand my situation and what I needed. What separates her from the other brokers is she offers advice to help you make a good choice and think about scenarios you may fail to consider. I also liked that the suite of providers she works with are reputable versus some brokers who may get you lower quotes but with companies that have poor consumer reports when that time comes to put in a claim. I trust her with my future needs because of my experience with her customer service. 1. Listens well 2.Offers solutions not just barriers 3.Proactively follows up 4. Plugs in well with your home buying team Did I mention she is pleasant to talk to as well! Save yourself the stress, stop searching and call. She'll help you keep Murphy at bay.

the contractors Larry Lopez (claims rep) hired were terrible, Centex. they don't have a level,…read morethings were put in wrong. they didn't finish all the work. they used my things - a Step stool I inherited from my dad and broke it, they used my lighting and broke it, aren't they supposed to use their own equipment? they broke a table my deceased husband made for me. they lost or destroyed $6k+ of property and don't intend on reimbursement. they did another huge water damage while I was in the hospital. I don't want them back in my home. all they do is destroy my things. Pinnacle boxed up my items destroyed over $5k. their answer - wrote me a check for $250! it cost me so much for homeowners insurance. I asked they make a resting space for me according to the American Disability Act. they didn't, two weeks later I was in the hospital for 50 day. I'm now under hospice care. I'm not well enough to pursue a law suit. they should pay for all the damage, physical, emotional, and property. when I asked Carolyn Posey pres of Liberty Mutual do they help those in need (like myself w a disability) she never answered. I'm assuming Liberty Mutual only cares about the structure they are repairing not the people.

I was hit by a driver who had Liberty Mutual, initiated a claim with Liberty Mutual got assigned…read moreVictoria Hilke. Requested a BMW certified technician - she didn't give a crap. After much back-and-forth, she sent me to a sketchy joint. Dropping off my car led to misplaced files, wrong names, miscommunications and misinformation. The repair process was ridiculous, I requested copies of photographic documentation of the damage ( as I always do) - and again no one gave a crap. After picking up my car from the sketchy joint, my car shut down in the middle of the road. Liberty Mutual lied and blamed the malfunction on a pre-existing issue. I wrestled for over a month with this uncooperative insurance company and its fleet of racists for over a month. I was like f it and I paid to tow BMW, ready to pay out of pocket - then my car was mysteriously stolen. If I could find one ounce of proof of their involvement, I was sue their heads all the way off.