jin was very helpful , great customer service. thank you so much !!!! awesome got me the insurance…read moreperfect for me

Had called and spoke with Denise about getting coverage for our vehicle to drive into Mexico…read more Denise was super helpful and so nice and got everything ready for my husband and I to travel. Excellent service!

I had been with the same insurance agency for about 10 years..I was not seeing any type of customer…read moreservice advantages for being a loyal customer here and my insurance kept going up and up and I've never been in a car accident or gotten any tickets so I wasn't satisfied anymore. I went into this office and was amazed at the great and friendly staff starting with the front desk agent named Jasmin all the way up to the owner Jarad who is so helpful and knowledgeable and passionate about helping his customers get the best and right coverage at the best price..love this office and their staff. Plus I ended up saving $150.00 per month on car and home insurance!!!!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams.

I'd give a zero if I could. Do not use this agent or his inept office for anything. they are…read moreincompetent at best. You will never get a callback from Ragsdell just lies from all office staff. We'be been good customers until we sold our home and had a seizable refund coming. For some reason that's when they decided to dodge all followup calls from us and anytime I spoke to an office person (Devin) I was lied to. It's been several weeks now and I called to demand an overnight check or direct deposit and was told oh, it's in the refund department. So, for weeks we've been lied to that the check was mailed long before and telling us the call every few days and check our mailbox everyday. I told the office (Devin) I would come pick it up and asked the address to pick it up. Apparently, giving and address is a very difficult task for them. When I finally got the correct office address I see it's my agents office! Seriously. It's one large room where everyone can see each other. No need to send messages or lie about someone in meetings all day. They're all sitting in one room looking at each other. We were going to use them for our new home being built but I wouldn't use them to insure a doghouse.

Great experience with Von at Jerrad Ragsdell Insurance, very knowledgeable and helpful Insurance…read moreexpert. Great prices and coverage for pet, home and auto! Ask for Von!

used one of their agents Alicia for a progressive insurance policy and it was a rip off. They kept…read morechanging the prices of the contract terms. I told her I was not a home owner and just a renter. The policy changed and then they took out $288 then tried to cancel my policy days later. I am now waiting for a refund. Never again!!

From the owner: Insurance Agency the will take care of all your need with Home, Dwelling Fire, Flood, Auto,…read moreCommercial

The agents can't answer simple policy questions, what are they there for! They put me on a ten min…read morehold not even checking on me, horrible company

Tenant had me as additional insured on renters policy Door was broken by them . hallmark refuses…read moreto pay. says its not covered. IT is and i know tenant did it somehow. i know the history of the garage door. In 2020 it was the same policy and the EXPERT garage door service was contacted not like here where they were not. they denied claim going to FTC. then court. I dont believe them never heard of insurance not contacting EXPERT who clearly said tenant likely caused the damage.. not done not by a long shot

Always great service when I call with a question. We are moving, but will continue to use this…read moreagency because of their great service.

It is always a pleasure to work with Robert. He is very informative and helpful. Whenever there is…read morea problem/situation he makes himself available and provides great customer service. I like that he guides you through the entire process and makes suggestions. If you are looking for commercial and or residential insurance, auto and life policies - he is the person to contact! The best in the business!

Great prompt service…read more Very knowledgeable, She answered all my questions, emailed my temporary cards fast by email.

It is with great pleasure that I provide a review about Odis Mack, Felicia Mack, Chivon and the…read moreentire staff. Never would I imagine that I'd trust a company and people that I'd never met to be apart of such a major purchase in my life. As a single woman buying her first home via a short sale, I'm so grateful that my father suggested I use his agent during the homebuying process for quotes. The team was on top of the estimates and continued to adjust dates and etc., as my closing date switched 4 times in the 91 days it took to close. I was really impressed with their consistency in following up with me as a client, as well as their solution oriented mindset with an issue after the closing. If I had the energy to give an in depth review of just how much this agency looked out for me you wouldn't believe it. When contractors damaged my property and almost cost me to lose HOI coverage, Felicia stepped right in with a game plan, words of encouragement, and provided me with a glimmer of hope that things would work out okay. And it did! It would take a lot for me to take my business elsewhere. Thank you Odis for answering my Dad's call and building a culture within your agency that makes clients feel safe and secure. You have a life long customer in me. God Bless!

I went here a while ago to get plates for my truck because everywhere else took months. It was very…read morepricey, but I was able to get my plates within a few weeks and I was in and out in less than an hour the woman who helped me was nice enough She just did her job nothing special

Buyer beware! Total scam!!!! Charged 75.00 for temporary tag. DMV fee is 29.00. These scam…read moreartists pocketed the difference. This was on top of another 150.00 service fee. Total of 200.00 in service fees. Total ripoff! Avoid like the plague.