love my agent!! all the people there are amazing and kind. i appreciate them for all the extra that…read morethey do!

I have been with State Farm for a few years now and will never change. This particular office is…read moreextremely proficient, helpful, thorough, and always grateful to have you as a customer. thank you so much for all that you do, Greg, Richelle, and Rose!

The staff at Gretna Insurance is always helpful and courteous. They're always willing to answer my…read morequestions even if they're just insurance related but not necessarily related to my policies. Very helpful group!

awesome to work with Karla has been so Informative and helpful…read more Great job. Answers all questions fast and so kind very helpful

I have been with Jeff's office for 30 years. Mike helped me get a break with my house insurance…read more We just had a new roof put on in October and he told me about discounts offered with certain types of shingles. We didn't even know that this was a thing, we just happened to have those shingles put on!! Thank goodness!! Thank you Mike!!

Excellent customer service. I am highly satisfied by Blue Cross Blue Shield of Nebraska. After…read moredealing with health problems for the last 25 years of my life and jumping through hoops with insurance companies in California. I have to say I was so surprised to receive a phone call from a representative Barb that I spoke to a couple of days ago. I have to have some test done on my heart, and the approval was originally denied. I spoke to a couple other representatives but Barb took the time to call me back today and let me know that the approval went through. This has Blown my mind. I used to wait hours, days and months to get phone calls back or speak to a representative from previous insurance companies in California. I sometimes went without medication and would have to wait to have test and procedures done for months at a time. It will come to the point where my nephrologist would call with me to get something done or help me get what I needed. It was extremely frustrating at times so I want to let you know how amazing your representatives are. This insurance company is wonderful if you're looking around, I would not hesitate.

I've been a customer of Darcy at One Way Insurance for over 20 years. My experience with her and…read morethe agency is 5 star all the way! I know a lot of fellow employees where I used to work before I retired a few years ago, and no one ever said a discouraging word about the gang there. Everyone at my workplace back in the day were happy as a clam with them. Time goes by fast, and personal circumstances change, and I wish Darcy and the agency the best now and into the future.

I've been going to Tony for five years, and he has always done an excellent job. This year he…read morehandled my complicated business taxes with the same thoroughness, knowledge, and patience I've come to expect. He even worked after hours to make sure everything was taken care of. I really appreciate his professionalism and dedication. Highly recommend Tony for anyone needing tax help.

We have had multiple issues with Tony and they are still ongoing. Earlier this year, we ended up…read moreowing an additional $4900 on the 2024 state taxes because "Tony messed something up". When you communicate with Tony, he will never give you a straight answer of where he went wrong. The issue ended up going on so long and we weren't notified about it by Tony - instead, going into the end of 2025, we got a letter from the Department of Revenue of the State of Nebraska that if a payment plan or full payment was not made, a lien would be placed on our property. You can imagine our surprise to receive such a letter when we are paying Tony close to $1200/year to file our taxes! A premium price for NOT premium work. Even once we made the full payment on that, Tony took 5 months for the fees to drop off of the bill because he kept claiming "their office is busy". I called their office several times and had no issue getting them on the phone. To top it off, we just submitted our 2025 taxes and we were expecting a return. Lo and behold, the return hasn't come after more than a month later. We had to call the IRS to find out why and it turns out, Tony never submitted our 2023 taxes!!! And now we are being sent an additional bill because he's claiming we owe on the 2023 taxes that he finally just filed. How did he not get notified that the 2023 filing didn't go through? When I spoke to him on the phone, he tried to play this game of "oh you know how these computer systems work"....umm no! That's not how it works! The IRS would have notified him. When he sent us the most recent amount that is now due in back taxes, he also just sent a blanket amount without the breakdown of interest and fees - probably in the hope that we will just pay it and that he doesn't have to cover the fees. Also, once I realize that multiple mistakes were being made on our tax returns, I went through them myself and found additional mistakes! I had switched jobs in March of 2024. I sent Tony both W2s for that year. When I went back through the report, he only filed one of the W2 incomes/taxes and he filed it under the wrong company! Like, this is a job where details matter and when you communicate your frustrations with Tony, he doesn't take care of it. Sometimes we are waiting for months on end and most of the time you can barely reach him by phone. Emails are completely out the window - he never responds, I doubt he even reads them. We will never be doing business here again. Do not do business here unless you want to be dealing with the same headaches that we are - dealing with taxes from 3 years ago due to clerical mistakes from Tony. I saw another poster mentioned making a report to the BBB. I will be posting there as well as making a formal complaint with the IRS.

But is the best in town. Will find you the cheapest rate and he still takes cash payments! Good…read moreluck finding anybody else who will do that.

I haven't had a issue. He knows the business and treats you well. That's why I keep using him…read morefor my insurance needs. Christine H.