We do like State Farm, however we do not recommend this agency. The staff is a bit arrogant and…read moredoes not put customer service as a priority

Derek Bird is always there for us. He offers suggestions for the best fit for our needs. He and…read morehis staff are friendly and helpful. I have recommended State Farm to my family and friends.

wonderful experience! switching American to State Farm has literally saved me almost $289 a month…read moreon my car insurance. Everyone on the team has followed through with every phone call return and every email response in a timely manner very much appreciated. Thank you. Tanya

Here we go again. Folks, I am not a competing agent or insurance company! DUMP STATE FARM! The…read morepolicies theybare writing, the way they make changes to your policies with very indiscriminate, deceiving letters is criminal! If you have a policy with them, make the call. There is a very good chance your $1000.00 deductible is now 2% (OR MORE!) of the value of your home! If your home is worth $300000 your deductible without your knowledge may very well be $6000.00! And you find out the hard way! There are reputable, good companies out there that do business the right way! Call them! Call around! Call your State Farm agent and find out what they have done to you! You're most likely going to be BLOWN AWAY! When they tell you you won't find a better deal.... HANG UP! It is a LIE! Better insurance is a phone call away! Make a call and save literally thousands!

Best service and rates for auto insurance! Everyone you talk to at this office is so friendly and…read moreknowledgeable.

We've been with this team since buying our house. They were recommended by our agent Sarah Pierce…read moreand we're very thankful for that! We've only had to file one claim, but they were helpful throughout and gave us suggestions and recommendations on what we need to make sure we have ready. They've checked in each year as well to see if we need to add or remove any coverage and to make sure the insurance we have is still right for us. Thank you team!

We've had My Insurance for years! Never any issues or problems with claims. Staff is very…read moreknowledgeable and friendly! Would definitely recommend them!

My family and I moved to Omaha in1990 and found Beau for our insurance needs. We've been with his…read moreagency since. (36yrs) We have our house and personal belongings insured through him along with too many vehicles to mention. We are extremely satisfied with his team. Have never had an issue filing a claim and always get prompt service for any needs. Highly recommended.

If I could get negative stars I would do it. Do NOT ever go with this insurance agency. Ever. It's…read morehorrible all around. Specifically the agent, Drew in Kearney. He NEVER answers his phone or messages. He will rarely every reply back to you with answers to your questions. He just wants your money and that's it. We had so many problems with having the wrong insurance card to use at the doctors. He never told us we had an updated one, or that our policy number had changed. And trying to get the new one....don't even get me started. We dropped them the last day of October 2024, but they are still taking random money amounts out of our account!! And I can't get a hold of Drew to figure it out and prevent it from happening again. I'm so disgusted with this place and him! WORST CUSTOMER SERVICE EVER!

Ms. Kristy Korte was fast and courteous. Extremely knowledgeable and professional. Answered all…read morequestions and found the perfect solution. Will recommend to everyone.

I had two different insurance brokers who both let my premiums jump without any heads up. Bob's…read moreoffice seeks to find savings and will be honest with you if they cannot help.

Bob and his whole team were great! We just helped my mother move and the process was very smooth…read more He gave us all the information we needed for auto, home and life insurance. Highly recommend this agency!

I've been going to Tony for five years, and he has always done an excellent job. This year he…read morehandled my complicated business taxes with the same thoroughness, knowledge, and patience I've come to expect. He even worked after hours to make sure everything was taken care of. I really appreciate his professionalism and dedication. Highly recommend Tony for anyone needing tax help.

We have had multiple issues with Tony and they are still ongoing. Earlier this year, we ended up…read moreowing an additional $4900 on the 2024 state taxes because "Tony messed something up". When you communicate with Tony, he will never give you a straight answer of where he went wrong. The issue ended up going on so long and we weren't notified about it by Tony - instead, going into the end of 2025, we got a letter from the Department of Revenue of the State of Nebraska that if a payment plan or full payment was not made, a lien would be placed on our property. You can imagine our surprise to receive such a letter when we are paying Tony close to $1200/year to file our taxes! A premium price for NOT premium work. Even once we made the full payment on that, Tony took 5 months for the fees to drop off of the bill because he kept claiming "their office is busy". I called their office several times and had no issue getting them on the phone. To top it off, we just submitted our 2025 taxes and we were expecting a return. Lo and behold, the return hasn't come after more than a month later. We had to call the IRS to find out why and it turns out, Tony never submitted our 2023 taxes!!! And now we are being sent an additional bill because he's claiming we owe on the 2023 taxes that he finally just filed. How did he not get notified that the 2023 filing didn't go through? When I spoke to him on the phone, he tried to play this game of "oh you know how these computer systems work"....umm no! That's not how it works! The IRS would have notified him. When he sent us the most recent amount that is now due in back taxes, he also just sent a blanket amount without the breakdown of interest and fees - probably in the hope that we will just pay it and that he doesn't have to cover the fees. Also, once I realize that multiple mistakes were being made on our tax returns, I went through them myself and found additional mistakes! I had switched jobs in March of 2024. I sent Tony both W2s for that year. When I went back through the report, he only filed one of the W2 incomes/taxes and he filed it under the wrong company! Like, this is a job where details matter and when you communicate your frustrations with Tony, he doesn't take care of it. Sometimes we are waiting for months on end and most of the time you can barely reach him by phone. Emails are completely out the window - he never responds, I doubt he even reads them. We will never be doing business here again. Do not do business here unless you want to be dealing with the same headaches that we are - dealing with taxes from 3 years ago due to clerical mistakes from Tony. I saw another poster mentioned making a report to the BBB. I will be posting there as well as making a formal complaint with the IRS.