Cindy Asako Kleinkopf is an experienced insurance agent who has enjoyed years of success helping…read moreindividuals secure financial protection against unplanned emergencies. My first criteria for engaging any insurance agent is trust. I trust in Cindy's honesty and believe she has my best interests at heart. I have enjoyed great communications from her staff. I have not yet asked a question or raised a concern that Cindy or her staff could not promptly answer and address. Jordi, a member of Cindy's staff, recently created new policy coverage for me on a vehicle . As must be obvious, I recommend Cindy to anyone searching for a knowledgeable and competent insurance professional.

Cindy and her team go above and beyond to support customers. They are highly responsive anytime I…read morehave questions, and when I had to file a claim, I was guided on how to best to do so. We recently went into the office to review our policies with Cindy, and she is truly a wealth of knowledge, and an all-around delight of a human. Highly recommend!

Ryan Travaille supported us through a situation where our daughter hit a deer and totaled her car…read more He is available when needed- not only Monday through Friday. We were thankful for excellent insurance and agent when it mattered!

State Farm insures all our rental properties as well as our homes. In addition, we have numerous…read morecustom cars and daily drivers. We have been a State Farm customer for over 35 years and Ryan has been the best agent we've had. Ryan was very helpful and knowledgeable when we had a vandalism claim on one of the cars. It is great how quickly he responds to questions and concerns. Steve & Anna M.

There is no place that you can go to get better customer service, and I will call it old school,…read morebut the follow up, the whatever you need for us to do, place to go! You cannot get the dedication from the staff, anywhere else. I have no idea why there is anything lower than the full stars for this office and this establishment that has been there since 1971.! Why are they still there? Because they are excellent.

The service record exemplary But the customer service front…read moredesk was very snooty. I both worked for Bellici family in Monterey and recently started my car insurance here. They aren't usually like this. Sorry

I would like to take a moment to express my heartfelt gratitude to Richards and Associates in…read moreMonterey, California. I especially would like to thank Mark Zorne, who has been instrumental in helping me organize and consolidate my debts and credit card at a time when I truly needed clarity and direction. Mark's patience, guidance, and professionalism has made a substantial difference and because of his efforts, I feel I am stepping into a more stable promising future. I cannot thank Mr. Zorne enough for his support and peace of mind I now have. Cordially, warren chong

Yes! Mark is a great guy. His company will get you the cash if you have any large court judgments…read moreand can liquidate any debt you may have. Been using Richards & Associates for years.

If you want insurance from someone who is knowledgeable, professional, trustworthy, and truly…read moreoutstanding at what she does, ask for Rochelle at State Farm in Salinas. To put it plainly, Rochelle is a major reason I have stayed with State Farm. In today's world, people do not stay loyal to companies just because of a name. They stay because of the people behind that name, and Rochelle represents State Farm at the highest level. Her experience, training, licensing, and years of service show in every conversation. She brings clarity, professionalism, and a genuine commitment to doing right by people. Her level of service has always been exceptional. She is thorough, responsive, patient, highly knowledgeable, and consistently goes above and beyond to make sure everything is handled correctly. What makes Rochelle stand out is not just her experience, but the way she treats people. She brings real care, real professionalism, and real confidence to every interaction. She makes you feel like you matter, and that kind of service is rare. It is the reason I have stayed with State Farm and why I continue to hold this company and this office in such high regard. The Salinas office is fortunate to have Rochelle. She represents the very best of State Farm. Whether your needs are auto, home, life, or anything else, I highly recommend reaching out to Rochelle specifically. She has earned my trust and respect over many years, and that says everything. In a time when great customer service feels rare, Rochelle reminds you what it is supposed to look like.

I called and was told "We are not doing any homeowners insurance in California." Well that is…read morecontrary to several of these good reviews. Mr. Stretch, I understand your reputation is important to you and you want to separate your practice from the corporate policies that govern what you can and cannot do but you are an insurance agent that cannot insure me. I think 1 star is fair since you cannot do your job. This may be due to StateFarm but if you want to keep your 5 stars you should advocate for a reasonable solution to StateFarm and take it up with them that their policy cost you clients, income and reputation. Sorry you are in this situation but I am not altering my assessment. Thats like a car salesman saying sorry i cant sell you any cars. Thats literally your job and not my fault as a consumer..

I've had a great experience with Jorge Edeza. He has always been very helpful & is very…read moreknowledgeable in what he does. He is very consistent and does his best to help you the best he can! I definitely recommend him for any of your insurance needs.

I was navigating my way through a new home purchase and Escrow and needed multiple quotes for…read morehomeowners insurance for both a single-family home and a condo. Jason, Letty and his team were amazing, responsive, and able to quickly turn around my quotes to meet my tight deadlines. Thanks to Jason's customer service, I was also able to work with the agency to reverse what would have been an increase in my car insurance due to an accident which was actually unavoidable. Rarely does an agency take the time to reassess an issue and amend a decision? State Farm stepped up to the plate!

Daniela and Letty are astonishing insurance agents! They assisted me switch and prevent going to…read moreother expensive companies! They both were very patient and very helpful. Daniela did everything to calculate the best plan for me and my husband. Both agents were very informative about everything, explained everything kindly. Daniela was able to answer all questions and i was pleased with the service. Very delighted with the time and effort they put into my account to make sure I was insured properly! If anyone needs help and want to be apart of State Farm, I endorse asking for Daniela or Letty. Both girls have magnificent customer service and they always return calls right away.

Our Dad had his business liability insurance through Leavitt, and when he passed away, he left us…read morewith his taxes to file! We needed to collect information, and quickly! We asked Leavitt if they could help, and they did! They pulled up Dad's premium history so we could add that to his list of business expenses for tax filing purposes. They were courteous, helpful, and prompt. Shout out to Suzette Chacon for super customer service! Thank you Suzette!

After a couple of years of bouncing around with mediocre agencies, we absolutely found a winner…read morewith Leavitt Central Coast. We are a VERY small client for these guys, and they ALWAYS treat us like a premier clients. Their customer service is absolutely top shelf, they respond quickly and really go the extra mile to make sure they have met your needs. They even take phone calls directly from our employees who have questions about coverage, qualifying events, etc, which is rare in my experience. Even during their busy season when they are super overwhelmed they respond the same day, and continue to go the extra mile. I would recommend these guys to ANYONE! Thank you Juan, Charity, and the whole Leavitt team for your hard work and great service!