If you want insurance from someone who is knowledgeable, professional, trustworthy, and truly outstanding at what she does, ask for Rochelle at State Farm in Salinas. To put it plainly, Rochelle is a major reason I have stayed with State Farm. In today's world, people do not stay loyal to companies just because of a name. They stay because of the people behind that name, and Rochelle represents State Farm at the highest level. Her experience, training, licensing, and years of service show in every conversation. She brings clarity, professionalism, and a genuine commitment to doing right by people. Her level of service has always been exceptional. She is thorough, responsive, patient, highly knowledgeable, and consistently goes above and beyond to make sure everything is handled correctly. What makes Rochelle stand out is not just her experience, but the way she treats people. She brings real care, real professionalism, and real confidence to every interaction. She makes you feel like you matter, and that kind of service is rare. It is the reason I have stayed with State Farm and why I continue to hold this company and this office in such high regard. The Salinas office is fortunate to have Rochelle. She represents the very best of State Farm. Whether your needs are auto, home, life, or anything else, I highly recommend reaching out to Rochelle specifically. She has earned my trust and respect over many years, and that says everything. In a time when great customer service feels rare, Rochelle reminds you what it is supposed to look like. read more

I called and was told "We are not doing any homeowners insurance in California." Well that is contrary to several of these good reviews. Mr. Stretch, I understand your reputation is important to you and you want to separate your practice from the corporate policies that govern what you can and cannot do but you are an insurance agent that cannot insure me. I think 1 star is fair since you cannot do your job. This may be due to StateFarm but if you want to keep your 5 stars you should advocate for a reasonable solution to StateFarm and take it up with them that their policy cost you clients, income and reputation. Sorry you are in this situation but I am not altering my assessment. Thats like a car salesman saying sorry i cant sell you any cars. Thats literally your job and not my fault as a consumer.. read more

I have had so many terrible interactions with past insurance companies, but let me say, the service I have received from Maria Avila is beyond exceptional! She truly cares and definitely goes the extra mile for her clients! Her follow up is AMAZING and it just makes my life easier knowing I can reach out to her and get an answer within an hour or 2! She's helped me get renters insurance everytime I moved. She's accommodated any last minute changes I've needed to make to my renters and auto insurance policies! I have never worked with an insurance agent so easy to do business and communicate with! This place is GEM! read more

We didn't know what we were missing from our home and auto insurance company until they declined to renew our home insurance due to potential fire danger after 15+ years. Joe Stretch had been recommended by many members of NextDoor, so we decided to reach out to Joe Stretch. Joe and his team have been absolute rock stars in handling our policy and any questions we may have concerning our policy. Our only regret is that we didn't insure with him when we purchased our home in 2004. I can't recommend Joe highly enough!!! read more

Joe and his staff are amazing! Monique is always available to help me within minutes and all I have to do is text her! Makes it so easy when I'm really busy at work and can't talk on the phone. I really love this office and look forward to continuing a working relationship! read more

BEST STATE FARM AGENT OFFICE IN THE 831! Thank you Monique & Joe! You were friendly, knowledgeable and you customer service was excellent! My husband and I are beyond grateful with the service you provided. You really got to know us and our needs before recommending a solution. And the best part is you saved us ALOT of money!! All while beating the existing coverage we had. Thank you we are forever grateful. We will recommend all our family and friends to your office. Mr. & Mrs. Medina read more

Joe Stretch helped us find a new State Farm Home Owners policy when no one else could or would help us. (Fire insurance was cancelled by CSAA for our whole zip code!) Joe is kind and generous with his help. We are moving ALL of our policies from AAA to Joe and trusting State Farm to take care of us. Thank you Joe and Amanda! read more

Joe Stretch - State Farm Insurance Agent - Auto Insurance Near Me - Salinas, California

Friendly staff. Very knowledgeable in products. Been a State Farm customer for years and my agent was not cutting it. Mistakes after mistakes with my policies. Made the switch to Joe stretch. WOW! I've been missing out on his service and knowledge all these years. Couldn't be any happier we switched agents. Not only did he review every policy but he is also educating myself and my wife at the same time. Joe cares about his clients and it shows. read more

I would like to start with saying that Monique has assisted me with the best costumer service possible, I came from a very passive aggressive insurance agency and Monique was able to assist me with my auto insurnace policy and took the time to help me understand what exactly I was getting and is always available for any of my questions. Lastly I had an emergency and she was able to assist me with in 1 hour of calling her. Amanda is a s great too. Great job ladies and awesome work Star Farm! read more

I've purchased several insurance policies over the years. And, I've been taught by doing so that a good insurance agent is worth their weight in gold. I also was always under the impression that life insurance was something unnecessary. However, after meeting Joe I've changed my mind. He's insured all 3 of our vehicles for a very fair price, and the value per dollar is very worth it. We included a rental insurance and later life insurance. There is a peace of mind knowing that if my house is robbed, my car is broken into, or something tragic happens to myself or my husband we are 100% taken care of. Thank you guys so much!! read more

I am a young professional and have had State Farm for just under two years as of now. I have to say, their customer support and agents exceeded my expectations and I absolutely love my insurance agent. Everyone always looks at me oddly because when insurance is brought up, I always speak so highly of my insurance agent. Joe Stretch, you're amazing! I insured my original old Nissan Sentra with them when I first got State Farm. The price was fair - one of the better quotes I got. Then, I got rid of the Nissan and leased a brand new 2018 Honda Civic SE and, of course, changed my policy. Joe was extremely thorough throughout this process and set expectations if he ever felt like there was potential for misunderstanding. Essentially, it's a brand new car and it's a lease so of course I expected my insurance to go up a little. We were on the same page here but I appreciated him walking me through it. Joe also made sure to apply any discounts to my policy whenever I qualified for one, which I appreciated a lot! My new car was protected and on the road and I was loving life. Then, I hit a few roadblocks and State Farm was there for me 100% of the time. For example, one day I woke up to paint splatters on my car. I contacted my agent, Joe, to ask him if my insurance covered this and he provided all of the information I needed, which included my deductible if I wanted to file a claim. Although I didn't end up filing a claim in this case, it meant a lot that Joe was there to answer and clarify any inquiries I had about my policy in this context. The only reason I didn't file a claim is because I found a friend who had the material to remove the paint splatters. One huge incident, that really showcased how supportive State Farm is, was a car accident I recently got into in the beginning of January 2019. I got into a pretty big accident on highway 17. My car was totaled. My one worry about filing a claim and such was feeling like I was being accused. This was my first accident ever and I didn't know what to expect and was also not clear about how the claim would go if I was leasing the car. I can honestly say that State Farm was incredibly helpful and supportive and they never once made me feel in the wrong. In fact, they seemed mostly concerned about my health and consistently checked in to make sure I was recovering okay. Of course, my agent was there to answer any questions I had and to clarify any steps throughout the process. Reading over our email threads, I feel like he was incredibly patient because I was even asking him questions that were most likely outside of the scope of what he had to answer. I literally asked him any question that came to mind related to the accident, my car, advice about my lease, etc. and he always responded promptly and thoughtfully. The claims team was also very on top of everything. If I ever called to confirm next steps, they usually tried to take care of as much as they could while I was on the line but never kept me waiting too long. Our calls were incredibly productive. I can't thank Joe and State Farm enough for having my back throughout the course of this process. Joe really does treat his clients like his family. You might be thinking that this post is a result of a claim that turned out great for me. It actually is still yet to be determined. From what I know so far, everything is making sense and falling into place. I just wanted to take the time to share that this experience would have been a lot worse if my insurance company wasn't on my side. I am here to say they definitely were and they made a painful and traumatizing experience a lot better. Thanks Joe & the State Farm family! read more

Love State Farm Insurance & especially Joe Stretch, the Agent!! He is the best! Over the years, I've had other agents and Joe supercedes all the others! He is professional, knowledgeable & down to earth! His office staff are personable, friendly & helpful. I can't say enough about Joe and his staff! I would highly recommend them! read more

I have had State Farm my whole life but when I changed my agent to Joe I didn't realize how unprofessional and unhelpful my previous agent was. Joe introduced me to services other than insurance that I didn't know State Farm offered such as home loans, life insurance, and money investing. Every time I have an appointment I feel welcomed by the front staff and don't feel rushed like I'm just another number. Joe definitely goes the extra mile! Thanks! read more

Straight shooter! We were impressed with Joe and his staff, they worked hard to get us everything we needed and still came under our budget, we've been recommending all of our Friend and family to Joe. read more

I am currently looking for car insurance I called and Monique answer she was great she covered everything I needed to know about selecting the right coverage for me one of the best customer service I have received in a long Time read more

I just moved my homeowners policy over to Joe Stretch and couldn't be any happier. Not only did Joe save me a huge amount (I'm embarrassed to say just how much) of money, the transaction was fast, easy, and efficient. My previous policy was with another "big name" company for 15 years. When I started paying closer attention, I realized that my insurance premiums were increasing every year. FINALLY, my wife and I decided to get a quote from Joe and we were amazed at how much he saved us. Not only the $$ savings, but Joe's response time, communication and updates are just what I am looking for when I'm paying for service. Do yourself a favor and ask Joe to if he can save you some money too. read more

If you're in the market for new insurance you have to call Joe Stretch at State Farm he is PHENOMENAL!!! I am one of those people that hate to change anything. I just made the switch over to State Farm after being with two major competing companies for almost 34 years. Joe saved me close to $500 dollars by bundling my House & Auto policies together and the transition couldn't have been smoother. Joe is very knowledgeable and took the time to explain what would be the best coverage for my situation. I finally felt that I wasn't just a name on a piece of paper, Joe puts the time in and makes sure you're getting what's best for you and your family. The office staff is just as nice as Joe, which is a reflection of what you will get when you call. Call Joe at State Farm if you want to start saving money you won't go wrong. read more