good friend had an issue with an older vehicle Amazon parts…read moredidn't fix the problem a few hours of diagnosis and a new part problem solved

Extremely Unprofessional and Unethical Experience - Buyer Beware…read moreI recently visited Oakville Chrysler Dodge Jeep RAM to purchase an Audi e-tron GT after working with a sales agent, Ankur, who was excellent throughout -- professional, responsive, and helpful. We agreed on a $51,500 trade-in value for my Jeep Wrangler 4XE 2023 with 20,400 kms (Paid $85K 2 years ago), and all terms were clearly confirmed in advance, including pricing, documentation, and a scheduled test drive. On the day of my appointment (the first week of September 2025), I: Test drove the vehicle Paid a $3,000 deposit Reviewed all documentation (including the Carfax) Signed the Bill of Sale Terms and Conditions Provided my Ownership Docs for my Jeep Wrangler Sahara 4XE During the process, Brandon and Ankur noticed the Audi e-tron GT was missing winter mats. They went online, shared a couple of options with me, and Brandon assured me they would cover the cost. Everything seemed ready to go, and I was told the deal was only pending the manager's final signature. However, after waiting for over 10 minutes with no explanation, I found the financial advisor casually chatting with four members of management. I was then abruptly told they would not honour the agreed-upon trade-in value, attempting to reduce it by $4,000 on the spot -- despite having already signed documents and paid a deposit. This was not only unprofessional, it was deceptive and unethical. I immediately requested my deposit back and left the dealership. While I do want to acknowledge Ankur's professionalism, the behaviour of the management was completely unacceptable. I spent over 5 hours travelling to and from the dealership and at the dealership itself, not including the time spent on countless communications beforehand. In an attempt to resolve the issue, I am considering multiple options to rectify this absolutely horrible experience: File complaints with OMVIC Begin proceedings with CAMVAP Contact Stellantis Head Office Consider Small Claims Court Put a review online based on my experience To make matters worse, Jason, one of the managers, requested that I call him through the sales agent. He tried to explain that they had made a mistake, thinking it was a different Jeep. This was absurd, given that they had my Jeep's VIN and over two dozen photos of it. His excuses were weak and unconvincing. Then, during the call, he said, "I have a customer at my door, I'll need to let you go." I gave them three days to provide a resolution that I felt was fair and reasonable. To date, I have yet to receive a response. Jason even dared to tell me that it was "not fair" to leave a poor review based on my experience, which I found comical given how horrible the situation was. He went on to say he would deny any wrongdoing, further frustrating me as he apologized on the one hand and contradicted himself on the other. I strongly advise others to avoid Oakville Chrysler Dodge Jeep RAM. A handshake and a signed agreement should mean something -- clearly, at this dealership, they don't. I would not recommend this dealership to anyone based on their unethical practices.

Fantastic! Outstanding quality, honesty and integrity. Allen really knows his cars very well. He…read moreprovided excellent customer service. I've enjoyed doing business here and left with a great deal on my new car. I would definitely recommend Royalty Enterprises to family and friends.

I had a very positive experience purchasing my SUV at Royalty Enterprise. I had been shopping…read morearound for a while and found this place had the best value by far. The owner is a pleasure to work with, honest and helpful. My car is in great condition and even came with brand new tires. There isn't a scratch on it. The whole process was smooth and I would highly recommend this dealer.

I guess you can't please everyone all the time... don't understand why everyone isn't screaming…read moreabout how GREAT these people are! DON'T be mislead by anyone, these people CAN be trusted! Try them! You won't be disappointed!

Our family has been customers ever since they moved here from that little gas station so many years…read moreago. They are fair, honest, and highly-skilled mechanics. I would never think to go anywhere else to buy a car or have it serviced at MAC.

we are buying a car from Hyundai Glen Erin branch but unfortunately, the service is very poor ,…read morevery uncooperative and harsh attitude by the sale team, red tapism like third world countries, no respect for customer service at all. wont be recommending to any one to buy from this centre , the comments about the product can only be given after using the same, has no expere of Hyundai so far. Would suggest the Management to look into it and ensure improvement in customer concerns and have some respect for their concerns

Missisaauga Hyundai is the worst place to go for car related issues....Worst customer service ever…read moresince I arrived in Canada. No compassion no smile.....they were giving me two and half year old tyre with full amount of money and this is too customer's job to ask them the age of a tire otherwise they would give you older parts for the price of a new ones. Other customers were having an arguments as well so I wasn't the only one....the only relief I got there..... operation manager at missisaauga Hyundai were the worst part you gotta present urself before his Highness to talk......phhewwww

I have a 2010 Tundra CrewMax so over the last sixteen years, I have dealt with almost everyone at…read moreErin Park Toyota at one time or another and they are a great bunch. I took my truck into Erin Park today because I had a "feeling" that something wasn't right underneath, muffler, etc. and Ken was right there as soon as I drove through the door today wanting to help me in whatever need I had. I never worry. Ken listened to every concern I had and answered every question and assured me they would get to the bottom of the problem. Clarence, the shuttle driver is just as friendly. I'm always greeted with a smile, conversation and a safe drive. Vanessa at the pay desk is a friendly, smiling, wonder of a person who, although I am parting with my money, she makes it a pleasant experience. She doesn't just sit and take my money, she asks how my day is going, how my family is and shows a caring interest in me. I know it sounds corny but Erin Park Toyota treats and makes me feel like family.

Brought my car to this dealership for a service. First unaware dashcam was unplugged after service…read more Then I found the huge clear clip on rear view mirror was stolen. Not in the car we checked many times and there's absolutely no reason to remove it. This is wrong. Thanks to Nick the manager investigated but nothing was found as expected. Luckily it is an inexpensive item yet the integrity of the dealership is questionable let alone the service. I highly recommend people to remove visible items before going to the dealership.

I recently purchased a Subaru Crosstrek from Budd's Subaru in Oakville, at 2430 South Service Rd…read more I would recommend Cory Ferguson for his professional approach. He was friendly, knowledgeable, and explained all features in the vehicle in detail. During the test drive, he offered additional insights, helping me feel confident about buying this car. Syed Baku, the business manager, clarified all extra options and the financial side of the purchase. Thank you

Just purchased a Suburu Crosstrek from Erik Chacon. He provideed us with great and professional…read moreservice. I would definitely recommend talking to him if you need a new car.

Best car buying experience ever! Showed up on foot as my vehicle was being saftied elsewhere…read more Greeted and invited me in the showroom. Made fresh expresso and Lebanese pastries. Saw a variety of vehicles. Actually tried to downsell as opposed to upsell. Allowed us to test drive multiple vehicles to compare. Even as we were contemplating allowed us to take the car to lunch and for errands with no pressure. Needless to say we bought our BMW from them and could not be more happier with the vehicle or the sales experience they provided.

These guys were a joke to deal with! Went to look at Mercedes and wasn't even washed after they…read moreknew we were coming. Said they'd call back and didn't, and the sales guy Ares kept calling me 'buddy'. Not professional AT ALL! And clearly not eager to move inventory....avoid at all costs!

I had an unpleasant experience in booking an appointment with Grace. She could really use some…read moretraining in customer service- this was the opposite of being helpful, and really this is an expensive option for calling a random business off the street (versus taking your car to a dealership), you would think they would put a bit more emphasis on being customer service oriented. I can not wait around for a 4 hour appointment on-site, rather than just taking my car for drop off at the dealership. Appointment availability was not great. It would probably be better if they could offer shorter appointment lengths and online booking so you could fit it into your calendar (if yours is a busy one like mine). Oh well, too bad it didn't work out but it is not worth the effort of trying to email back and forth fitting a 4 hour appointment with no guarantee of service like a dealership, for the same price.

Called on a Friday during a long weekend they got me booked for the next day ..Showed up on time I…read morewas very nervous and didn't really trust anyone with my brand new set of super expensive custom wheels for a collector edition Porsche 911 they did an excellent job and were very friendly I would recommend calling them to do any tire service 100% than go to a shop they drove out to where my car was stored EXCELLENT Service and very polite and patient even with me being a little bit of a OCD Pain in the ass

Took my 2014 Hyundai accent to Roger's Motors for my oil change. This was my second visit here and…read moreI can say once again how satisfied I was with their service. I did not have to wait long, the service was quick and efficient. The receptionist is professional and friendly. The waiting area is clean and welcoming. I have recommended them to my daughter as well. Will definitely be taking my car there again. Thank you Roger's Motors.

I went for a very long drive to get to Rogers Motors. It was very worth the drive. Not only did…read morethey have my next dream Infiniti, they were also very knowledgeable regarding the brand and its features. After test driving the car, I sat down with Ray which is a very nice man. He made the paperwork go smoothly and I was impressed with the speed of the purchase. Happy Birthday Ray!