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    JB Autoworks

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - JB Autoworks

    Car towing

    Truck or SUV towing

    Flat tire replacement

    JB Autoworks Photos

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    3 months ago

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    Kingsport Tire & Auto Care

    Kingsport Tire & Auto Care

    3.2
    (11 reviews)

    I've been a customer here for many years. After my most recent visit, I can no longer recommend…read morethis business. I arrived for a simple oil change. It took just shy of 2 hours. I was told after 1 hour and 45 minutes they were waiting on a filter. I don't understand the point of making an appointment if the required items aren't there at time of service. I was charged 17 dollars for an additive I did not request, nor was I told this was being included. On top of that, what used to be a roughly 40 dollar service cost me 91, even after a 15 dollar discount for making me wait. There's no longer any advantage to coming here versus a quick service that's actually cheaper at this point. I will no longer be bringing either of my cars here.

    I have an extended warranty on my vehicle and the warranty uses the RepairPal network, to which…read morethis location belongs. When starting to schedule service for my warranty work, this was the recommended place from that warranty so I chose it. I called to verify my appointment and the details of working with my warranty and Kingsport Tire and Auto told me that if the warranty didn't pay what they quoted, I would be responsible for the difference. This isn't true according to the warranty service (I called them AND it's on their website). If you read my warranty and service info it clearly states that they (Kingsport Tire and Auto) have to accept the warranty coverage amount and I do not pay any difference with their desired price (I only pay my deductible). Instead of seeing how this played out I just canceled my appointment with them. But they need to be aware that to be part of the RepairPal network, the service center (Kingsport Tire and Auto in this case) AGREES to accept the warranty-paid price (they provide a range) and not charge the customer any additional amount (taxes not included I believe). So this place was trying to circumvent that agreement. I reported them to RepairPal so maybe they will understand this going forward.

    JB Autoworks - towing - Updated August 2026

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