I was highly satisfied with the outstanding work done for me by The Old House Company. I had custom…read moreshelving, a beautiful mudroom furniture piece, and a walk-in closet done for me, and all of the work was done with excellence, professionalsm, and exceeded my expectations. Thank you!

I asked for a privacy fence installed. Orelvis nd his crew did an amazing job and came in at a very…read morereasonable price. I have recommended his company to family and friends.

I am Very Happy with the work that was done on my house as well as the new room addition and deck…read more They were very helpful in helping me make the right decisions for what my needs were. They are very neat and tidy with the clean-up and finished on time with-in my budget. Thank You Rochester Custom Exteriors!

I am writing this review to share my factual experience with SL Custom Construction to help other…read morehomeowners make an informed decision. Initially, I was highly impressed with the owner, Scott. He presented himself so professionally that I made the big mistake of trusting him completely and didn't even seek an additional quote. That is a mistake I deeply regret. Once the nearly $47,000 project began, Scott never came on-site even a single time to supervise the work, leading to a catastrophic breakdown in quality control and professional conduct. The masonry work performed at my property has since been assessed by multiple independent industry professionals who have verbally clarified that the project is a total loss requiring a full removal and redo. The specific, documented issues include: Structural Damage to My Home: The concrete was poured without proper expansion joints, causing extreme lateral pressure that has physically buckled and warped the structural frame of my Four Seasons room sliding glass doors and damaged my siding. Sub-base Failure & Cracking: Severe structural cracks emerged rapidly due to an improperly compacted foundation and the complete omission of internal structural reinforcements like rebar or wire mesh. Safety and Conduct Breaches: The project suffered from a severe lack of professionalism, including a highly concerning on-site incident where a crew leader arrived under the influence of alcohol--a safety violation witnessed by myself and neighbors. When these structural defects were brought to their attention, management's only solution was to offer a minor balance waiver and an impossible surface "patch" rather than addressing the structural integrity of my home. Because the cost to fix their negligence far exceeds what was paid, I am letting the public know the truth. I have exhaustive photographic evidence of the defects, copies of all correspondence, and firsthand accounts documenting every single claim made in this review. If you are considering hiring this company or its new divisions (such as Rochester Deck Builders or Decorative Concrete) and want to see the proof of this substandard work before you sign, please reach out to me directly.

SL Custom Construction built a custom pool deck for our above ground pool that is amazing! The…read morequality of the construction and materials has become a beautiful asset to our yard and the value of our house. I worked construction and was a mechanical engineer, so I know how to properly build a deck and I am frankly very particular how contractors create a foundation and their fit and finish of the visible decking and stairs. SL Customer Construction did it all right and with constant care and communications with me to be sure that we would be happy with the end result, as we very much are. We were also very pleased about some of the upgraded finish recommendations that they offered to me that have added several wow factors to what could have looked like just a functional pool deck without them. For example, using two colors of decking, a light gray and a charcoal to make a "picture frame" around the main deck, landing and each step of the stairway. They also made a custom main gate that matched the black railings, rather than use an out of the box gate that would have looked more like a jail cell gate. They also recommended using the charcoal decking color for the skirting all around to contrast the light gray decking boards and again, it looks fantastic! As with any complex construction project, there were a few bumps in the road along the way that caused some delays, such as the wrong length spindles that needed to be reordered. But, the SL team was also making sure that everything was done right and to my satisfaction, while responding to any issues quickly and appropriately. As a marketing and branding executive and consultant in my later career, I know that no business is perfect all the time, but the thing that defines a great from a fair business is how they respond to problems and issues, to create a positive customer experience. I live in the town of Greece where their requirements for construction projects is unusually difficult as they have specs that no other town in the county demands. I have worked with the town permit desk directly and working with the town is a frustrating experience to comply with their sometimes unreasonable specs. SL worked directly with the town of Greece for the permit on our pool deck project and they passed the three required on-site inspections with flying colors. SL owner Scott suggested that they build the town required landing/platform a step lower that the main deck level so that they did not have to have the whole side of the railings a foot higher than the rest of the railings as the town demanded. By lowering the landing, he was able to get town approval with only the safety gate a bit taller than the rest of the railings that still meet the town spec at standard height. I definitely recommend SL Custom Construction for your next custom construction project and I have already discussed a couple future projects for our home with SL's owner Scott. Thank you to Joe, Jay and crew for their attention to detail and positive customer experience. .Also, thanks to Elisha in the office and Ed in sales for their quick response to my questions.

Our kitchen turned out amazing!! The cabinets are exactly what I wanted! I would highly recommend!read more

Hello, I needed to have a cabinetry project completed for my…read morekitchen update. The folks at Zane's Custom Cabinets and Carpentry did a great job! I worked with Ryan, owner of this startup company. Ryan and his crew were professional and meticulous in their work. Prior to even starting the project, Ryan and crew came to my house several times, at my request, to gain the best perspective of what I wanted with the incorporation of new cabinets with my existing cabinets. The team was very flexible in working with my schedule to accommodate the best time to work the project (which included Saturday options). Ryan was very attentive in replying to my text or calls on project updates. The team worked the project diligently with skilled expertise and craftsmanship and took care to seal off the work area from dust and debris to other parts of my home and cleaned the area promptly when done. The materials used were of good quality and the project price was reasonable. Ryan researched best option to get the closest match between new cabinet hinges with existing cabinet hinges. Ryan was also helpful in referring me to contractors to help with other aspects of my kitchen re-do, which I appreciate. All in all a great job a 4.5 out of 5 star rating Vince

We stumbled on a gem! The owner, Hussain, is the utmost professional who is extremely knowledgeable…read moreabout every type of home improvement you can think of! Hussain does meticulous work. We called him; he answered and came over as soon as he was free... working throughout the weekend. Hussain installed Ring cameras, mounted flat screens and fixed ceiling fans. We will definitely hire him again and have his number handy. Sandi R.

I sent my wall repair and painting needs on Yelp to several services and got quote with similar…read moreprices, but you can often tell from the interactions who you should really work with. I trusted my intuition, and they delivered exactly what I expected. People who know me usually say I have high standards. With Upstate Home Improvement and Remodeling, I didn't feel like I had to explain too much, and I also didn't feel guilty asking for more. They just handled things the right way.

Phil was referred to us by a friend. He installed outside steps for us. He was very professional…read moreand the craftmanship was great. Very reasonable on price.. would definitely recommend him and we would use him again.

Did a great job repairing and replacing kitchen flooring going from hardwood to tile. Hardwoods…read morewere damaged by a leaking refrigerator and they did a super job of ensuring the new tile and transition to wood looked great! Highly recommend for detail work!