Vinny, Ricardo and the whole of the staff were the best throughout our project. We could not be…read morehappier with the final results. My wife and I were never pressured or forced to make any decisions and Vinny was very helpful in bringing up other options and ideas without being pushy. The install went flawlessly and our kitchen turned out exactly as we wanted. Barone builders and Arrow Kitchens work together as if they were one company. Fantastic job!!!

It's been about 1 year since our Kitchen remodel with Arrow Kitchen. We worked with Steve…read more(designer) and I highly recommend him and Arrow Kitchen. I originally believed I did not need a designer and was pretty skeptical about going with Arrow versus hiring out myself. After calling a few places, Arrow was the only company who took thorough measurements and followed up. The others came for the first walk through and I never heard back from them until I called them dozens of times over a course of weeks. Everyone last year was booked and busy, even Arrow, but they were the only company that remained professional and responsive. I probably could have saved some money going with independent contractors but I'm glad we didn't. The timelines they gave us were very realistic/underpromised and they over delivered. The crews were very professional, timely and thorough. Steve was out to the site often, checking in and any question or concern i had along the way I knew I could just text him and he was always responsive. They have a great selection to meet all price ranges and Steve was very good about helping to make design decisions but also respecting my aesthetic and budget. Months later, we had a minor issue with one of the under cabinet lights and Steve responded right away and to take a look/fix. It's nice to know if I had any issues concerning the work done, I could probably walk into Arrow kitchen and get some help. This was our first kitchen remodel, we did a lot of research before hand, we also did a lot to help save money (demo, plumbing, light electrical) and Arrow was very helpful in the entire process to get the job done. We live in an old house (1890 build) so I had a lot of concerns about unknowns...Steve was really knowledgeable about old houses which helped set up expectations with the process and scope of work. All in all, we had a great experience and would highly recommend!

thank you Gary, a lifetime of design, craftsmanship .did show when you turned our family room into…read moreBedroom suite with walk in tub. It made our life manageable as my husband went into alzeimers. Thank you, almost every day i think how your life experience helped chosing for us , the best products , it gave us a lovely space.

We met with Gary Lazzaro 9-21-2017 to discuss our project. 10-14 -2017 Gary visited our house --…read moretook measurements and left with a check for $250. Four months later, nothing - no estimate no contract, nothing. It appears our non-relationship ended January 26, 2018. I have not requested my $250 back as I have read the document provided by Gary and it does not include providing a quote, let alone in a timely manner. I would not recommend doing anything with Gary Lazzaro.

We had Kitchen counters and a vanity top installed and they were a amazing! Communication was…read moreperfect. Very professional; and knowledgeable. Clean up after the job. Friendly and happy to answer any questions

ABSOLUTELY UNDER NO CIRCUMSTANCES use this company for your countertops. Everything was wonderful…read moreuntil this morning. We had a scheduled appointment for the repairing of the installers poor workmanship of sealing the counters and sink. My wife tested positive for Covid this morning which was about a half hour before the scheduled time. Rocky Mountain showed up for the appointment and my wife told the workers the news that she literally just tested positive for Covid and they left the residence. I called Rocky Mountain Granite to explain the situation and asked to be rescheduled and I couldn't believe it but instead of saying sorry to hear about your wife being sick or I hope everyone feels better and let's reschedule the appointment. The representative says will have to charge you a 100.00 dollars to come out again. I Was like "Are you (Bleeping) serious, what a (bleeping) joke I just spend 13,000 dollars on your countertops and all my wife wanted to do was protect your workers from getting Covid and you want to charge me additional 100.00 dollars." She said "you could of called and that's why we have to charge you additional 100.00 dollars" I'm like "She literally just tested positive" Yeah, this is why I got upset with your representative! I never cursed at your employee just over the circumstances and the situation. I understand your policy but this situation that happened is totally different. I am completely disgusted with this company and the way your representative handled this situation. It should of been handled more like this. "we're truly sorry about your wife we might not be able to come out for a little bit but the next time we're in the area will stop by to fix the issues. We hope your wife feels better and will let you know when we can come out again." It's just that easy, Now you have a customer that will never recommend you to anyone or to any friends. Now for the install issues of my counters. They left all the manufacturing stickers on the underside of the counters so you can only peel them off until the cabinet edge. When it came to sealing the counters they didn't totally seal them especially around the sink which has a 4 inch gap where water can get right over the farm sink and into the inside of the cabinet. Then instead of keeping the silicone on the top of the cabinet, they got silicone all over the upper side of the cabinets. Just a very poor job with the install. I would 100% look for a different countertop company when it comes to doing your counters. If your using a kitchen design company check with them and make sure it's not Rocky Mountain. I just don't want to you to go through the same experience as me and hopefully get a better job with a different company. All the best!

This guy is a crook, he gives you an estimate and keeps adding to it until, you r over head deep…read moreand cant dig your way out. Stay away from this guy he will take you to the cleaners

From the owner: Complete Plumbing & Drain Service, Bonded, Licensed & Insured…read more30 Years of Plumbing Experience Emergency Service 24/7 Weekends and Holidays Serving Monroe and Wayne Counties Upstate, NY Kitchen & Bath Plumbing Faucets and Fixtures Sump Pumps Excavation - New Water Service Rinnia Tankless Hot Water Heater Installation.

Dean, Rob, Paul and Aaron are the best at what they do! We have had horrible contractors work on…read moreprojects throughout the years here are a few examples: patio-worker said he wasn't going to dig into the hill anymore, we have awful soil, he wasn't hand digging he was using a excavator, but he flat out refused to dig what was specified the landscape plan small scale kitchen re-model--sink got moved as well as refrigerator, contractor didn't hook up the water line to refrigerator correctly which leaked. New wood floors were covered during the work, when the work was done, floors were ruined because of the slow leak that we didn't detect. Garbage disposal wasn't hooked up, when the faucet was turned on, water went all over the floor basement remodel- contractor only visited the job at the very end of the project, he looked around and said "it came out better than I planned, I'll have to charge you more" Those past experiences made us wary of doing any more improvements on our house, but I wanted a larger kitchen, so I went on the recommendation of a co-worker to give Suburban a call. They had just finished her kitchen and it was beautiful. Our kitchen was done in 2013. It came out great. In 2023 it was time to update our 35 year old bathrooms-2 full and one 1/2 bath. I ended up calling Suburban to do the work. They are true craftsmen and professionals. They make recommendations even though it will mean more work for them like adding a light in the shower or updating our can lights in the kitchen because there a better lights available now than 10 years ago. There are several other things that I appreciate about them. They communicate constantly about what needs to be done. They are easy to reach. They are trustworthy and show up every day and work a full day. You will know when they will be there and what time they will leave. They do the work, they don't sub it out to someone else. I also felt comfortable with them in the house, they seem to genuinely like working together which added to the positive atmosphere. It can be very stressful to see your house in a demo state but they gave you confidence knowing that it would look great when done. They will also tell you how long the job will take. In both kitchen and bathroom re-model jobs they were completed on the day they said they would finish. That is so important. When your house is a disaster with all the demolition it's nice to know it will be done in 3 weeks (kitchen) and 12 days (bathrooms). I couldn't be happier with them and their work. I highly recommend them to anyone who is thinking of having work done in their home.

Suburban Renewal did a fantastic job with kitchen remodeling. Dean also went above and beyond…read morerectifying surprise issues that arose. Highly recommend due to workmanship and honesty.

Matt and his crew did a fantastic job on my deck and privacy fence. Even when there were roadblocks…read moreand hurdles, they overcame everything and got the job done. Howland Home Services gets my highest recommendation on a job well done!

I am very happy with the bathroom remodeled by Howland Home Services. The professionalism and…read moreattention to detail were great. Matt will be the person I call when we take on the next project in my home. I recommend him without reservation.

This is a handy hometown hardware store. They have most of the stuff you need for your projects,…read moreand are friendly and helpful. Very glad to have 'em nearby!

I just spent over $200 on a brand new LP Gas heater. After…read morespending 30 minutes trying to get it started, I brought the unit back (4 hours after purchasing it). They were unable to get the heater stared either. I was then told I was on my own and they would not call the manufacturer, or ship the unit out for me, or refund my money. I'm appalled at the horrible customer service. They have lost a customer FOREVER!