Great staff, great service, priced well and always a great cut. Thanks Dawn and team, I'll be…read moreback!

Wonderful and talented staff! Respectful and good at their job. I always see Nicole for my color…read moreand cuts and they all do a fantastic job with axing as well.

I made a switch to W after it was referred to me by a friend. The place is well maintained, the…read moredecor is modern and the most important thing...the haircuts are great. I go to Sam G. She is awesome, I never come out with a bad cut. Anyone looking to make a switch, try W Salon out. I just get a reg hair cut but my fiancé says they are amazing with their girls stuff too.

I received a very supportive call from the owner and she was so sorry about my experience and she…read moreis going to make it better. I was very impressed.

Great service and even greater lady! Super friendly and super efficient, will be recommending this…read moreplace to all!

Love this hair salon been with them for years.. The best thing is they're open all the time even…read moreChristmas Eve got to love them and their job is amazing.

Loved my experience!! Both my experience with nails and hair was amazing. Nathan is amazingread more

I went in to Crush Nails in Shrewsbury for a Dazzle Dry pedicure as a last resort last week because…read moreall other spa appointments elsewhere were booked for the time frame I needed. I say last resort because, I had visted Crush Nails several times before when it first opened a few years ago (2022) and stopped going because of inexperienced aestheticians who filed my nails down too far; however, everyone then under the original owner was very welcoming and the spa was beautiful inside, very clean and zen like with herbal teas offered, soaps, jewelry, clothing, etc. They were attentive to making the client feel special and a bit pampered. I really liked the vibe and mindset, but not the inexperienced services (3-4) / raw skin on the tops of my toes from filing down too far. This last visit (June 30, 2025), once I walked in, I knew something was further off as the vibe has totally changed: no tea, more cluttered and disorganized throughout the salon, very few clients (1 aside from myself), a chipped/dirty nail sample board, and lack of communication between client and nail tech. When I chose the color/s I wanted for a dazzle dry pedicure, I was told they didn't have those colors... A manager who had significantly better communication skills came over and tried her best to accommodate my color selection, but the colors just weren't there. At that point, I just wanted to leave and settled for a neutral color that I didn't really like as my 1 hr. appointment had turned into 1 hr 40 minutes and the other issues. (Again, all I had for a service was a standard pedicure w/ Dazzle Dry.) I would also agree with the other reviewers that the chairs were quite uncomfortable. Finally, the nail tech did a great job on the nail prep and massage; however, the application of the polish was not acceptable. (See photos below)

Super friendly service, great haircuts. I highly recommend this place $16 men's haircuts the best…read morein town.

One of the best hair salons in Westborough, MA! I bring one of my clients here once a month for a…read morehaircut, and every single time it comes out amazing. The quality of the work really shows, my client gets so many compliments, and you can tell it's been done professionally. The stylist is always pleasant, efficient, and professional, which makes the whole experience smooth and comfortable. I truly appreciate the consistency and care that goes into each visit. I highly recommend Hair Reflections to anyone looking for a reliable salon or barber in the Westborough area, you won't be disappointed!

Nicole took me as a walk-in and treated me like a customer she's known for years. I felt right at…read morehome and got a beautiful cut and blow dry. Excellent value, great service, beautiful outcome. Who could ask for anything more!

Great selection of colors and fair pricing. They are friendly and always do a good job.read more

I've been coming to this salon for several years because my nails always lasted well, so I never…read morefelt the need to switch. Unfortunately, over the past few months, the customer service has declined significantly. I've repeatedly been made to feel uncomfortable by my nail technician for politely speaking up about my preferences. If I have an appointment with her after 4 PM and ask for any type of nail art, I feel like I'm being glared at and talked about by staff, or my designs end up rushed because they're trying to get me out the door before closing. I've attached photos of what I requested compared to what I received at my appointment today. I paid $68 before tip. During the appointment, I simply asked if the lines could be adjusted to be more symmetrical. My nail technician responded, "Next time, go to anyone else. I'm not doing your nails again." If the design was outside of her comfort level, I would have much preferred that she tell me upfront so I could choose a different design or another technician. Instead, I politely agreed and went to pay. She initially told me there would be an $8 partial design fee, but when I got to the register, she changed it to $15. When I politely asked about the difference, she raised her voice at me in front of other customers and accused me of not wanting to pay. As someone who has been coming here every three weeks for years, pays my bill without complaint, and consistently tips $10-20, I found that incredibly disrespectful and embarrassing. I do want to acknowledge that the manager was kind and offered to redo my nails as a solid color, which I really appreciated. Unfortunately, the interaction with my technician completely overshadowed that gesture. I've never left a nail salon in tears because of how I was treated. After being a loyal customer for years and driving 45 minutes for every appointment, this experience was enough for me to decide I won't be returning.