Our family had our Garage Door replaces approximately 5 years ago. Right at the 5 year mark our…read moregarage ceased to work. It began to bend and bow, becoming unusable. Once this happened we contacted Dover and Company and they did not respond to us at all. It was at this point that we started a complaint with the BBB. We then reached back out to the company and they were willing to talk to us at that point. The owner stated that he would be willing to replace the garage door at cost. We indicated that moving forward with that option was not the company taking any responsibility they stated that they would be willing to replace the springs exchanging them with their heavier springs at their expense. We agreed to that and moved forward with getting them replaced. When the technicians from Dover come to our home they did not have the heavier and springs they tried to replace the existing springs with the same weight of springs that we had originally. The technician mentioned it and when we brought up the issue he had to contact his company to get the go ahead to replace the springs. Once that took place, the door was still not able to close. The Technician left at that point. We still did get a bill for this replacement!!! That is a large issue. Not only was it almost impossible to obtain meaningful assistance and a willingness to accept some accountability from Dover and Company but the replacement work was not what we were promised and then we received a bill when it was not warranted nor was the job completed. Dover and Company has proven to be not only dishonest but also does not stand behind their work.

service request. Guy came out, claimed he fixed the door, left and the door stopped working. Called…read morethem. Company was abusive and rude. I asked them to come back out after paying them 130.00 for a service call. They said they'd charge me again. Adamant nothing was wrong. They had photos that the eyes were good. I had an electrician out that told me they eyes were gone. A month and a half later, i got them to come out and replace the eyes. They called me difficult, argumentative, etc. New eyes installed, garage door works. Their behavior towards me and the arguing about the garage door not working leads me to never using this company again.

OH MY GOSH YOU GUYS! I am in awe!! THANK YOU!!!!…read moreWe have put off any remodel because; I'm not a person who wants my house torn up for days on end. And quite honestly cost always scared me.. But, seriously, my bath was just awful.. I mean awful...it was long overdue for major attention. There was always something else that needed to be done, the bath took a backseat and it definitely showed... I'm embarrassed that it was so horrid..hey, it was functional and we kept it clean but, yea, it makes me sad we waited so long.... ANYWAY... Finally we decided to get a quote from D&W after seeing the bathwrap display at the Davison Farmer's market, I preferred that to tiling. Noah (the sales Rep) was really informative, not pushy at all, it felt like he could feel our pain, he took his time with us, explained everything really well, made me feel better by saying our bath was not the worst he'd ever seen (although I think he lied about that. Face it, if they had an ugly bathroom contest ours would win ) ... Side-note...We had our windows put in by D&W years ago and they were awesome, they have stood by their windows, lived up to every promise. So, we were confident we could trust them with this too, we didn't even bother calling anyone else. The one-day install was our biggest selling point but, I must tell you, I did not believe it, it didn't seem possible. We knew we could trust D&W. Anyway.... Noah quoted the price, it wasn't cheap but, you get what you pay for and this is our home, we deserve it and, have I mentioned it's one day install OMG! We did add some upgrades; solid seat, ceiling, fixtures, all that and the warranty and quality of the shower wrap, in my opinion make it oh so worth it! Okay so, we were told 3 to 5 weeks before they could do it, that was no problem, but the anticipation did make it seem like way longer than 5 weeks. So here it is, today is the day.. I worked from home in case some unforeseen drama cropped up (which always happens in an old house) and to write the check, I was here to witness this miracle and oh WOW! Miracle is right! We were told they'd be here by 8:30 AM and at 8:20 AM Justin and Nick arrived: They are absolutely great! I tell you, those two guys wasted no time, they are a fantastic Team. Super pleasant, respectful, hard working. Man! They were absolutely awesome! They did not stop, I finally almost forced them to take a quick break for lunch.. but they still never stopped working. By 10:30 AM the walls and old tub were broken up and out. By 2:00 PM, they were done, I mean DONE! They cleaned up everything, seriously everything, vacuumed basement, garage, bathroom, and they hauled all the trash away with them.. Not one drama came up and OH MY GOSH! I cannot believe the awesomeness of it all. Was it more cash than I hoped it would be? A little, yes. Was it absolutely worth it? Oh Yes! Am I ashamed that I didn't make it happen years ago? Absolutely Yes!!! I am posting old and new photos, it pains me to do it, but you need to see this. As awful as my bathroom was, I just assumed there was no hope unless I had $10,000 or more to throw at it (which I did not). Now that it's all done, I can tell you, the price was great. Nick and Justin are Superheroes! Thank you AGAIN D&W windows & bath and THANK YOU NICK & JUSTIN You guys kick A@$!!!! Justin said he learned his work ethic and skill from his Dad... Dad should be very proud!

D &W is and will be the people I will always go to when I have any upgrades. Repairs. Or advise on…read moreanything that I need. I have had them do upgrades on three of my homes over the past years and have been very pleased with the results. They will work with you to make you happy with their work. Give them a try. You won't be disappointed

Cody did a job for my brother Josh and did not complete it. Took all the money and did not call my…read morebrother back. It's been a year and still will not finish the job. Do not go with this company until you read the reviews of him taking people's money and not finishing. Fraud

Been almost a year since I hired this company to install a door closer at my business. They…read moreinstalled a closer that broke the same day. Cody came back and took the closer off the door and said he would be back the following day to replace it. He has never returned. He and his wife have given me excuse after excuse. They promise to refund the money and then do not show up, just like he didn't show up to fix the door. They are thieves, plain and simple.

I had a front door replaced in the past by competitor and the quality was not up to my standards…read more Well, not the case with Divine their workmanship and supplier products are of the highest quality. I had an 8' door wall that needed to be replaced, so I contacted Divine Doors for a quote. They gave me several options that were available in that opening size, next I selected the one with a wood casement interior. The replacement was done with perfection. My next installation will from Devine Doors & Trim.

Got exterior doors from Divine Doors in 2021. Did such a great job we went back and got even more…read moredoors in 2022. Had some minor issues t Divine Doors quickly resolved. We are not looking at Divine Doors to replace some windows.

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.