I ordered a dress for a wedding, shipped to store. I picked the dress up, got it home, opened it and found a cutting board inside. (It was plastic, so lightweight, and I thought the dress was in a box). I called customer service right then, they wouldn't replace it and told me I had to return it to the store. I brought it back to the store, and my integrity was questioned as I tried to return the cutting board, still sealed. Apparently they thought I kept the dress and was returning the cutting board. Buyers beware, open ur store pickups in front of a cashier and verify if that's what you actually ordered. I had to argue with the cashier to get my money back, as they weren't going to do it. Won't be ordering from them again. read more