When I have to call they are Always friendly&Polite. I've…read morebeen with this company for 12 plus years.

Custom Security is the BEST, hands down. They offer quality service that is hard to find lately…read more They will always call within seconds if we accidentally set off the alarm. Their pricing is very reasonable. I feel very safe having them monitor my home.

So nice and helpful! Was very professional and did an awesome job,was on time, we definitely highly…read morerecommend!

From the owner: My Business is special, because I am Very Professional And Reliable…read more 5star Webpage And Reviews

They installed three TV's with surround sound to all three. It took less than a day and the sound,…read morepicture are great. Thank you.

I found AVSS through a friend who highly recommended them. I got an itemized quote electronically…read morein a few hours, the pricing was very transparent. I originally wanted two outdoor cameras and when the technicians came, I decided on three cameras, which was no problem as they had the additional one on hand. The install took less than an hour, then they stayed to make sure notifications were being pushed through to my phone and all the settings were just how I wanted them. They explained every part of the software along the way. I highly recommend AVSS and I'll be using them again for home entertainment.

Very disappointed with customer service. just Purchased a home where the previous owner had Alarm…read moreCenter system in place. I wanted to continue with their service. Made an appt for them to look at property and they were a " no show" and no phone call letting me know they would not make the appt. When I called them regarding this, the person that answered the phone was very passive and uninterested in gaining a new customer.

We've had the alarm system with this company for years. Great system…read more The only issue I've had with them is just to reconnect our cameras to the WiFi they will not help you with it over the phone, they want to charge an individual 75.00 an hour for a 10 minute job. Yes, they have a job to do and this i understand, i just think the pricing is outrageous just to reconnect my WiFi to my camera ssystem.

About 2 months ago Andre came out and installed my security system. He was extremely professional…read moreand very knowledgeable about the system. He also came after hours because I was leaving town the next day. Andre is an ethical guy and won't try to sell you something you don't need. Yesterday James and Andre both came out to install my security cameras. Once again, I needed this done quickly because I was leaving town again. They made it happen and came out to get it done. They were both very professional and helped out a ton. I highly recommend this company for your security system needs.

James, Emily and André went above and beyond what I would have even imagined in getting my home…read morealarm system set up as quickly as possible. My parents had millions of questions and they could answer everyone very well. I am so thankful to have found A-1. Price was also very reasonable.

Why we have stuck with them for these two years is beyond me. WHEN the system works it is great…read morebut the cameras don't always show or record people or vehicles in the viewing zone. I spent 2 hours and 4 minutes online and on the phone with them trying to fix this problem and they never did find a solution short of charging me to send someone out in person to look at it. For the money the value is debatable.

Still waiting on a tech who said they were in the way at 7:45am. Absolutely ridiculous!!!! Don't…read moreuse this company.

Justin Monks was by far the most helpful and knowledgeable about the alarm systems. He provided us…read morewith information on payments and even offered a credit option for us. Very kind and professional! Highly recommend. Thanks again!

Anytime I've had a issue someone always rectified it in a timely manner! Definitely recommend them…read moreto anyone I know.

Certified alarm systems have reasonable prices. They have an amazing customer service always…read morefriendly and helpful. Anytime they've had to come out to check my system they were here fast and on time .

Same thing happened to me Tyler B. We had a system upgrade and I signed what I thought was a…read morecontract agreeing to the monthly monitoring fee. We knew we were going to move in the next 2-3 years so I would NOT have agreed to a 5 year contract. When we cancelled service that's when I found out they wanted me to pay for the 2 years left. I have had service with this company for over 30 years at 3 different homes! How's that for customer appreciation.

Some 30 years ago, we selected this company to install our security system. Since that time, they…read morehave monitored our system 24/7 and have provided terrific, local monitoring and great customer service. Earlier this year, we updated the system and added security cameras. This week, after replacing our windows (see my post for Window World), we had them come back to update the sensors in our new windows. Every time we have interacted with this company, we have been met with customer service that far exceeded our expectations and it has been a very pleasant experience. I would recommend anyone who needs a new or to update their security system at home or at their office to consider calling Aaron at High Tech.

I was in town only for a few days to assist my mother and we decided she needed a home alarm due to…read morerecent break ins in the neighborhood. Greg White with Acadian came out very quickly and discussed several options in an effort to try and figure out what we needed. He was not concerned with trying to "sell" us anything - he just wanted to make sure that we got what we were looking. I was happy with the quote and scheduled work to begin very soon. They were quick clean and the fellow that did the installation actually cleaned up the house afterwards! When does that happen? They did a great job and a month later we are still very pleased with the work! I would definitely recommend them to anyone.

The 5 year contract that you're locked into is a complete scam. The equipment is faulty and prone…read moreto outages. The monitoring app is poorly developed and doesn't work on your home WiFi. The cost to have their equipment serviced is exorbitant and should be a crime. And the customer service is not helpful. Do not get this service. Do not sign a contract with them. There are better alternatives.