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    Milstead Service Center - Torn bumper mount

    Milstead Service Center

    (54 reviews)

    Come on down to Milstead's Service Center!…read more Where timelines are flexible, updates are optional, and customers are encouraged to call repeatedly for basic information. At Milstead's, we'll confidently tell you your vehicle will be seen immediately once towed in. What happens next is part of the experience: several days of silence, no diagnosis, no parts ordered, and no updates unless you call and ask. Repeatedly. Prefer transparency? Even better. You can request daily updates and enjoy receiving none of them -- until you independently track down the owner's contact information after the manager refuses to provide it. Once ownership gets involved, we proudly demonstrate that communication was possible the entire time. We do eventually fix the car. That box gets checked. But the real value-add comes after pickup. At Milstead, we may remove cosmetic modifications from your vehicle -- like black window trim wrap -- without your knowledge, consent, or disclosure. It won't be mentioned. It won't be documented. You'll just notice it later and wonder what else changed. If you return to ask about it, accountability is optional. We may offer to "fix it ourselves," which pairs nicely with the overall experience. So if you're looking for terrible management, minimal transparency, and a little post-service detective work, Milstead's Service Center has you covered. If you're looking for professionalism, communication, or basic respect for customer property, you may want to keep shopping.

    Needed my vehicle towed and they got there faster than they estimated which was about 15 minutes…read more They were upfront about cost. The tow truck driver Chris was great. He was friendly and professional. Would recommend them for your towing needs.

    uBreakiFix by Asurion - iphone 8

    uBreakiFix by Asurion

    (33 reviews)

    $$

    I brought my phone in for a battery replacement on Tuesday, June 2. During the repair, the back of…read moremy phone was damaged, and I have now been without a properly functioning phone for several days while waiting for it to be fixed. When I called on June 5 to check on the status, I was told the replacement part would arrive and be installed on June 6. However, when I called again today, June 6, I was informed that I would have to wait until Monday because only the manager is able to scan and process incoming packages. What has made this experience even more frustrating is that while I was explaining my concerns over the phone, the employee I spoke with chuckled during the conversation. Whether intentional or not, it came across as dismissive and unprofessional given the situation. I have used this location in the past because it is convenient and I have generally trusted their service. However, this experience has left me questioning that decision. Had I known my phone would be damaged during the repair and that the resolution would take nearly a week, I likely would have chosen another repair provider, even if it cost more. What should have been a relatively quick repair has instead become a lengthy and frustrating process.

    The worst customer service and Asurian does not communicate with the stores. The store had the…read moreparts to fix my phone but Asurian did not see it in the system so the store could not fix my phone after I was there over 1 hour and I was visiting out of town. Poor service!!!!!! The lady at the store was very nice and I was patient until the end

    JD Tech - mobilephonerepair - Updated July 2026

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