Set up and scheduled an alignment job a couple of weeks out. The time came to drop off and I was…read morethere before opening as my appointment was set for right at opening time. Manger was who helped me and i asked if I could wait. He said they wouldn't be getting to my truck until 130-2 o'clock at the earliest. This made me ask why did I even bother w an appointment. He was very rude, had smart remarks and acted as if I didn't matter at all. I told him nevermind and I wouldn't be back and his comment was "fine, do you see how full my lot is?" Go here if you dare!

LTA is the only place I've gone for oil changes and vehicle inspections for years now . They are…read morequick, communicative, friendly, fair priced, and conveniently located close to downtown so I can drop my car off on the way to work. What more could you want?

So these people ruined my car. I took it there to have some buffing/polishing throughout the car…read morebecause of christmas lights as no body work needed to be done. I was charged as a paint correction, however no paint correction was ever done as it took 2 trips to get "fixed", which it still aint fixed. Infact it's worse in spots than it was when i dropped it off originally. Caiden claimed he'd make sure I'm taken care of, as I delayed payment because the work done the first time was unsatisfactory...and here it is 2 months later and I'm still waiting to be taken care of. He says to send pictures of the work in question and once we finally agree on when to bring the car in he quickly walks around and takes his own pictures despite the ones I submit originally, instead of taking the time to actually look at anything. Work still didn't get done, and pictures submitted of the work - wasn't even touched. He tells me after picking it up 1st time that he pointed out areas over looked but im having to bring it back twice? How do they look at vehicles to determine if things look good or not before calling the customer that its ready for pickup? You'd think having a detail business that they'd have a detailers eye but nope. They damaged some spots of clearcoat mainly on the rear quarter panel area, added lots of swirl marks along the front quarter panels and bumper, and still left original marks around the car that shouldve been removed 1st time dropping the car off...the work i paid for and was told id get taken care of. They don't return phone calls or texts. Sounds like alot of their good work only comes from higher end uncontaminated surfaces that are already in great shape.

What amazing work!!!! I drove my Jeep from Indiana to Texas with a dog in the car with me after…read morethey finished you would of never knew there was a dog for 18hour in the back!! My Jeep looked like I just pulled it off the dealership lot...Thank you for such great work!!!!The team was amazing friendly and cared Abt there work!! Money well spent!!!!

HORRIBLE customer service... called about a repair because I had questions and the guy over the…read morephone was laughing at me wouldn't give me a direct answer asked to speak to the manager because he was arguing with me and told me that he was the actual owner once again horrible customer service especially from the owner will not be do any service can't believe what I dealt with HORRIBLE

I needed a repair while coming through town. They were able to fix me up the same day, showed me…read morewhat I'd have to replace reasonably soon, and what parts were in good shape. All at a good price. Any business that thinks of the customer first, like this one does, deserves repeat business. If I lived in this area, they'd be my "go to" muffler shop.

I was traveling to Midland from Austin and ran over something on I 20 Just outside out Midland. I…read morestopped in and asked if they could check out my car to see if running over the object in the road did any damage to my car. They were shorthanded at the time, as I had stopped in right at lunch time. They found someone to look at my car right away. It am so very thankful for their kindness and professionalism. Five stars!!!!

Have used Brandon for several different problems and vehicles. Always goes above and beyond with…read moreeverything he does. He has always done a stellar job and is way quicker than anyone else in town. I have never had any work that I didn't need. He has always been up front and honest with everything that I need or didn't need. Brittany in the front office is alway so friendly and willing to help you out with anything she can. I couldn't say enough good about this place and the staff. Thank you for all you have done and will do.

Customer service was accurate and fast respond! And the…read moreDriver Nate was very professional! overall I give 5 start And I would call them for a service in the future!

SCANDALOUS!!!! I would rate them a 0 if I could. These crooked people will take advantage of ANYONE…read moreand there is nothing you can do about it because of the contract they have with OPD. Yesterday my brother totaled my truck and was rushed to MCH after being hit by an 18-wheeler head on. I had someone on location of the wreck since I was at the hospital frantic, not knowing if my brother and his passenger were even alive. I spoke to their driver and made arrangements for my truck to be taken to my kid's house. (ALREADY AWARE they will fuck you any chance they get) My contact on location speaking with the driver agreed to pay them upfront for the fees (because be damned if they do it w/o payment first) He quoted us somewhere up to $175 to take it 2 miles. GREAT, AGREED and done deal, I thought.... my contact and the driver called me back to verify I agreed to her taking the belongings thrown over the road, and in the back of the truck. 2 hours later, still sitting in the waiting room of MCH to find out the fate of my brother, my contact calls me to tell me they took it to impound because there wasn't any insurance in the vehicle. OMG, WTF is wrong with y'all?? You didn't mind calling me to verify you would get paid and how, get my consent on the belongings (ALL tools of value) BUT YOU COULDN'T contact me to ask me to send my insurance card to you?? NOOOO you sideways ass, no good for nothing POS, greedy and living off the backs of locals with the help of OPD. So, today I call and ask why, they say the driver says he NEVER spoke to anyone at the scene. And I tell her how SHITTY that is to now instead of $175, I have to have $650 to get it AT MINIMUM. Then this bitch tells me "He didn't quote you $175 because the fee at minimum is $450. I asked, "what the fuck for" she replied "FOR GOING OUT TO THE CALL" Are you serious?? OPD called you for the kickbacks they get. There are OTHER HARDWORKING, HONEST, AND FAIR TOW TRUCK COMPANIES. And by damn we should get a say about who OPD has a contract with or what company gets our business. You mean to tell me this is what this company charges every accident they get called to?? On top of that, the come haul the vehicle off, NOT ON YOUR BEHALF, then charge you some bogus as price, and if you don't come pay their price, they "auction" your vehicle and charge you for that as well and add it to YOUR CREDIT. Knowing these greedy, dirty bitches are junking it making money off your shit, or they offer you to bring your title to them, sign it over and they will charge you another $250 on top of what bogus ass charges they already have figured up. Not only is your driver a liar, hell both of you. The entire company should be ashamed. FUCK YOU NEAL POOL!!

Efficient service, I was informed throughout the day as to when my vehicle would be ready. The…read morestaff went beyond tires and even advised me about the oil changed that was needed and provided it. Great job!!!

A BLAST TO THE PAST. Do you remember the days of customer…read moreservice? Long before the days of some punk kid with an AirPod in who can't even make eye contact with you. Odessa tire center is your classic old school type garage. It is refreshing to enter such a place and feel like everyone there has your back. Please consider taking your car here first. They fit me in first thing in the morning and wow! What a rapid turn around they had!!

Awesome guys. Honest. Helpful. Great customer service. Fast. And, reasonable…read more The tension pulls on my 2013 F350 froze up, causing my serpentine belt to break. The came and picked up my truck and had it fixed the next day, for half of what the Ford house wanted - and that included the towing. Next day service in the Permian Basin is unheard of these days. I was thoroughly pleased. I understand they have been in business for over 35 years. It's easy to see why. I highly recommend them.

I have gone twice to have my vehicle worked on. they do great work and I will continue using them.read more

We were looking for a truck for my 17 year old daughter, thought we were going to have to go to…read moreDallas/Ft Worth area, not having much luck here. We stopped at Permian Motors just to check it out. God was looking out for us, the nicest people you will ever meet and deal with. Eli Pando, Keith and Christy King, were awesome, not pushy at all, very genuine people. They gave us a great deal on our daughters 2013 truck. Fixed and checked everything out before we picked it up. Highly recommend this dealership. Gabriel, Monica and Brianna Payan

I've bought three vehicles from Premium Motors over the past 6 years and each experience was…read moreincredibly easy. They helped get me financed and got me in and out the door each time with a ton of help. The best local business in West Texas to buy a car from bar none. Can't recommend enough!