by far the worst experience I've ever had. The contractor they recommended to do work on my house…read morecaused additional damage (although minor in cost) it was more work on my end. They did not my house on market upon signing contrac, it took about 2-3 weeks before I started asking why it wasn't posted yet. Im consistently having to ask for updates when information should be fed to me weekly until the property is rented. The broker took it upon himself to remove the listing without an actual lease or deposit jn hand just based on conversation he had with prospect tenant even though J was told they don't do anything until a deposit and lease are in hand. it's been very unprofessional.

Let me start off by saying that the receptionist was absolutely lovely. After that, it was all…read moredownhill. Let me preface this that 8 years ago we had used a real estate agent from this company when we were looking for a house 8 years ago when coming from AZ to TX. We called, we sent property addresses over. We flew in, we met, we went to some 20 houses over 2 days, got qualified for a loan, and bought a house. Was quick, easy, friendly and went like every other house Id ever bought. Something between then and now has changed. We called on a Fri afternoon and the lovely receptionist took some basic info and then we got a callback from some kind of intermediate person who took all the info like the properties we were interested in, what our current housing situation is, what we wanted to see, what we wanted to do, price points, etc. Then Fri evening we got a text setting up an apt to meet Carol the real estate agent on Sat morning. Now granted, all of the conversations we had had up to this point centered on the belief that we were going to be meeting with a real estate agent so that they would be setting up times for us to be shown the properties we were interested in. That was soon to become apparent this wasn't to be the case. When we sat down with Carol, it quickly became apparent she had no idea what was going on, as she started asking us questions like how many bedroom house we were interested in, stated that we had a price cap of 850k, which was the price of one of the homes we were interested in, but wasn't our price cap of another that we had told the intermediary, and was talking over us when we were trying to correct her. Finally asked her point blank if she had even looked at the houses we had sent, and she said she didn't because she hadn't had a chance since she was on "her time." Then the pamphlets came out of a worn and well used gift bag, and the sales pitch started, how we'd have to sign on for 60 days, so we got up to leave. She coaxed us back begrudgingly and now quite skeptical, said it could be only for a day, but then she started telling us that no one will show us a home unless we're pre-qualified. Argued with me about it even. Now I've bought a few properties in my day, even currently have an investment property I purchased 3 years ago, and this has NEVER been a problem. I can get qualified, not just pre-qualified, in under 24 hours as a very well qualified, asset heavy purchaser. But she just wanted to argue about it, seemingly more concerned if she was wasting her time, not listening to us, arguing with us, and trying to rope us into a contract with her company than being interested in providing a valuable and quality service to us. It felt like we were in a used car dealership than in a real estate agent office. As I told her, I dont beg people to take my money, and I was expecting a $25k-$39k service (would have been her comission) but instead I got someone who didn't do any homework, was completely misinformed, argumentative, and was sales driven instead of service driven. YMMV, but I do not recomend, as I've NEVER seen a real estate company run like this. When we left, I called a different real estate company, sent over addresses, provided all the info, and was immediately set up to be shown the houses, as it should be, with none of the problems I ran into with Shine Real Estate.

Dave Covington is truly a great realtor, he's responsive, incredibly knowledgeable of the area, and…read morean expert in his field. Since we were moving here for my residency program, we were under a time crunch and he managed to get us viable options within our price range (and desired location) very quickly. So quickly, in fact, that we had placed earnest money on a house within the span of a few days! It was one less thing to worry about knowing that we had a home lined up for when we moved our family here. We will absolutely be using him and Covington Real Estate in the future - thank you for everything, Dave!

Tonya Jarvis from Covington Real Estate sold our home. She was able to get more for our home than…read moreanother realtor suggested as a selling price! She was very knowledgeable, responsive, a pleasure to work with and did I mention she was able to sell our home for more! When realtors tell you to ask less for your home, it is the lazy way to work. They sell your home by giving it away. Tonya worked hard to sell our home for what it was worth. I highly recommend Tonya and we will use her again!

If you are looking to sell your home with the Shelly Salas Team, we got 2 words…read more MELISSA REYES. Yes, we had the best time with the Shelly Salas Team. We originally purchased using the Shelly Salas team and even Sold our home with the Shelly Salas team. We initially went based off of other families written experiences and took a chance. Let me tell you we are truly so happy with the result from both transactions! We truly couldn't be happier with getting our home sold and if course for top dollar! Within 2 days we had a offer on our home and within less than a month we were officially able to close. We moved from Texas to Missouri (military family) and thanks to our AWESOME realtor she got everything done for us and made it such a stress free process for us. We met in person in the beginning before departing and got the full process of how it will all work, the fees, everything. She made us fully aware and was so professional with all the answers to our questions. So lastly, If you are interested in selling your home my wife and me TRULY recommend this team and of course the best realator Mrs. Melissa Reyes!

It has been just over a year since my husband and I (24 years old) purchased our first home with…read moreSarah Albright and the Salas Team in Killeen, TX. I can confidently say this was a costly mistake. As first-time buyers, we trusted that our agent would guide us, advocate for us, and help us make informed decisions. That did not happen. We were required to sign an exclusivity agreement with the Salas Team after being connected through Zillow, which limited our flexibility early on. Our first agent, Robert Key, quickly became unresponsive and failed to follow up on critical information about a home we were considering. We later discovered on our own that the property had foundation issues, something he said he would "look into" but never did. We terminated that agreement due to lack of communication and support. We were then referred to Sarah Albright and continued with the Salas Team after being told by Shirley at Integrity Mortgage Group that we would receive a 1 point buydown if we purchased with the Salas team. That incentive directly influenced our decision to stay. While Sarah was communicative, she did not provide meaningful guidance where it mattered most, during negotiations. When we expressed that the home seemed overpriced based on its condition and time on market, we were told it was "a very good price," which discouraged us from negotiating. We ended up offering full asking price and ultimately paying above it. Looking back, we clearly overpaid. The most concerning part of our experience was the home inspection. When we asked for a recommendation, Sarah referred us to an inspection company without disclosing that her husband worked there and participated in our inspection. This was only revealed after the fact when I noticed the last name Albright on the inspection paperwork. I jokingly asked if she had a brother or cousin who worked for the inspection company. To my surprise this is when she disclosed her husband worked there. This is a clear conflict of interest and should have been disclosed upfront. Unsurprisingly, the inspection missed multiple major issues, including water damage, uneven flooring, and other defects that have since cost us close to $20,000 in repairs within the first year of ownership. We were also discouraged from making reasonable repair requests or negotiating for credits, and little to no advocacy was provided on our behalf. To add to this, the promised 1-point buydown was never clearly reflected or properly explained at closing, leaving us feeling misled. At the end of the day, we were inexperienced buyers who relied on professionals to act in our best interest and instead, we feel we were pushed through a transaction that benefited everyone but us. We regret working with Sarah Albright and the Salas Team and would strongly caution other buyers, especially first-time buyers, to think twice. Do your own research, hire your own inspector, and do not rely on incentives that are not clearly documented and explained in writing.

Quality craftsmanship. Exceptional service. A builder that stands behind every home…read more Working with this team has been nothing short of outstanding. Their professionalism, integrity, and dedication to doing things the right way show in every detail. It's refreshing to see a builder who values relationships just as much as results.

For almost two years my husband and I searched every neighborhood and home builder around the…read moreKilleen, Harker Heights, Copperas Cove, Belton, and Nolanville area. Once we finally laid eyes on the custom homes Vale-Irvin builds, we instantly fell in love. I know from experience and first hand that you will get the best quality and customer service out of Vale-Irvin custom homes. The owners are with you every step of the building process; making sure you get nothing but the best and highest quality out of everything YOU choose or decided to go with! Finding Vale-Irvin is a dream come true and we are so very pleased with the final product and HIGHLY recommend Vale-Irvin to build your dream home as well. I am confident and nothing but pleased with our home sweet home!

Melanie took great care of me and guided me through the entire process…read more She kept in touch after the sale. I can't imagine this process with anyone else. We hit some big bumps, but she kept me informed and went above and beyond to make my perfect home a reality. I highly recommend her and her team at 21 century in Salado!

Savannah was our agent and made our first-time home buying experience process smooth and painless!…read moreWould definitely recommend the team at C21 Bill Bartlett.

Monika is by the best realtor there is in Killeen. TRUST ME!!!! IVE DEALT WITH 2 OTHER. WHEN They…read morefound out my husband and I weren't approved for a loan they didn't even bother to help us out. However, Monika made sure we knew when where and how to do everythin. When I tell you she got us everything we wanted in a house and never gave up on me and my family I truly mean it. We spent the better part of a year together. From getting approved for a loan til the time of closing. Even after closing we had questions as first time home buyers she answered them all. A veteran herself, she knows how the VA loan works as well. I only wish I could offer her so much more than a review becuse she truly deserves it!!! Thank you so much Monika.

I worked with Carissa Chandler while searching for my new home…read more Our list of needs for a home was specific, and my husband and my preferences on a home: other than cookie-cutter homes (still beautiful, but not our style). Carissa took the time to discuss homes on the market and discuss with us our needs in a home. She took the time to sift through the market and cherry-pick the ones she thought might be the one. She allowed us plenty of time at showings to feel each house and imagine our stuff in it. Some of them were immediate "no's" and she had no problem just closing the door right then and there. She showed us homes all over her area, from Killeen to Temple to Belton, and showed us digital listings at an even wider range. After about 20 "maybe" homes in person, we finally found the one, and she knew it, too! She was thorough in creating the contract and ensuring it was moving and keeping up with a sharp timeline. She showed up to closing to make sure closing went how it should, with no surprises for us or for the title company. Overall, she provided a service that was personal and professional. Thanks, Brautigan Realty and Carissa! And thanks Josie for assisting Carissa during our process!!

Heidi is so knowledgeable & warm & sweet. She did not make me feel pressured. I know she will…read morehelp me.

Terrible property management skills! Gardner also had a flat tire! Never followed thru with…read morerequests! And no commutation for days no wonder you are out of business! Terrible, Terrible, Terrible,Terrible,terrible..........

Christophe has been an amazing person to work with in buying my home and my last rental. He's very…read morecommunicative, punctual and respectful. He is a great relator and I would highly recommend working with him. He has gone above and beyond for me. I truly appreciate him! -Kristen Spradling