Jim's referred us to a tow company to haul our disabled motorhome to their yard. We were stranded…read moreon I82 west of Benton City. We only were there for about 1 1/2 hours till Jacks had a truck to haul our 37 foot RV the shop. They are the Frieghtliner and Cummins service center for the area. Our Expedition is both of those/ They let us spend the night in the yard and had the new relay installed before noon the next day. We left and made it to our RV spot that next night. They used the Cummins code reader to find the failed part and there was a replacement in town. Christian and the service people got right on the job and were pretty sharp.

If I could hit negative 10000000000+ I would! My family's RV was stolen from their yard in their…read morehands. They didn't realize it was stolen till 3 days later when we called and asked to picked it up cause they couldn't finish the work on it. Then made us pay the $970 bill to get our keys back. For what?? Just to not receive our RV! Then try to tell us they are not reliable for it. There's video footage of it being taken. Very disappointed in their actions sense they realized it's been stolen and not the first time it's happen. So be careful, and don't expect an apology cause you won't receive one.

Danger Danger Danger They diagnosed a problem and gave me a price. 2-4 change orders later we…read morefinally got our truck back. So sad.

I've had my company truck to Fat Boys twice now. The first time the truck required fairly extensive…read morerepairs to correct some work done by another shop. Communication was awesome as Cathleen kept me up to date every step of the way. When I picked the truck up I received a thorough explanation of what was done. Zero problems with the work and the communication was as good as it gets. I just took my truck in again for a coolant leak. Not long after I had dropped the truck off Cathleen called with a diagnosis already and had parts on the way to fix it. Two times with the same kind of great experience. I highly recommend Fat Boys Fleet Service. Good, honest shops that communicate so well with their customers are getting harder to find. This one deserves your business.

This crew is absolutely fantastic! They got my car in the shop quickly, worked easily w/my…read moreinsurance, and did fantastic work- going above and beyond expectations.

The service, communication were top notch, the work done on my vehicle was even better. Not only…read moredid they do great work and keep me updated, they detailed my car inside and out to the point it looks brand new. I don't think any company that takes that much pride in what the present to their customers is going to do anything but a excellent work! The office dog was also amazing! :-) and the staff couldn't have been more friendly! I will take all my body work to Nolan's. Well I am not the Laura P. from San Fran, I am from West Richland.

Inside the building, there is A arby's and there was this lovely person named sherie and she was…read morereally nice and awesome.And just because of her , it was an amazing experience , she gave great service and I think she deserves a PROMOTION, RIGHT NOW.

When starting on a trip like today, our routine is to stop at a Loves, gas up and grab a bag of…read moreHostess crunchy or chocolate covered donuts and some coffee. We'll have to find another go-to travel center from now on though. For some reason, Loves decided they were donut makers, but they flunked IMHO. We looked and looked for the Hostess display, but there was none. All they had was their own brand and most of them were the powdered sugar type (which is the dumbest idea to try to eat while traveling - personally, neither of us want the impossible hassle of trying not to have the fronts of our shirts sugar dusted when we're traveling!). There were also, no 6 pack boxes of larger donuts and no display case of local Fresh donuts either. We settled for a bag of their brand of chocolate which was so disappointing. Moving on!