Given supply chain issues and the holidays, getting my car in within 10 days of a minor accident…read moreand having it done within a month was well beyond my expectations. They also were very transparent in its progress with an open line of text communication for updates and estimates on its completion. In addition to fixing my car, it was completely cleaned inside and out, hasn't been this clean since I bought it! They walked me through everything, and assured that if there were any issues with parts of the car that were repaired, they'd fix it for no cost. Also, they say if you leave a review on Google, you can receive a complimentary car wash in the future, but I decided to leave one on Yelp too! Obviously nobody ever wants to have their car in the shop, but it's nice knowing the Tri-Cities has a place where you'll receive great customer service if you do need a repair.

excellent customer service, even on a holiday. the techs and staff were all friendly and…read moreknowledgable. we had an awesome experience with Pasco Calibor Collision. we would highly recommend them.

We needed a repair on our back bumper and I am incredibly pleased with the job that Matthews…read moreAutobody did on our Sequoia. Our car is actually six years old and I am ecstatic because it looks brand new! Matthews went above and beyond to take exceptional care of us! Best auto body shop around! We highly recommend them!

Amazing service Omg! From the moment I walk in Ady listened…read moreto my situation and Ryan the owner turns around in his chair, jumps up and says let me take a look and see if I can help! He literally fixed the damage in less than five minutes! Thank you Ady and Rya, you're AMAZING!

Quick response for request estimate. Friendly, helpful customer service. It took a while to get the…read moreright parts but they got it right. My car looks like nothing ever happened. In fact better than before my accident. No rattles or vibrations. I'm very happy with the outcome

From the owner: Fusion Auto Paint is a go-to collision shop in the Tri-Cities community. Our team of certified…read moreprofessionals offers quality repairs with a personal touch. We know the value of our customer's vehicles, which is why we consistently strive to do our best work. Our team uses modern technology with true techniques to ensure the highest level of quality work. We aim to build lasting relationships so that our customers continue to trust us with their vehicle repair needs. Contact us today to learn more.

Gotta say 5 stars. Opened early at 6AM so I could drop my car off before work, then they delivered…read moreit back home to me in Richland when it was done. Didn't overcharge me either.

Well here I am again heaping my praise on Frank and Sons Auto Body in West Richland. I took my…read moreShelby Mustang in to get it detailed and waxed after having work done last year in the way of having the hood and front bumper repainted, along with the racing stripes replaced. They once again did an outstanding job with good attention to detail. The entire staff there is the epitome of what anyone could expect. Always courteous, professional, knowledgeable and always willing to please their customers in every way possible. I highly recommend taking your cars and trucks there for all your needs, and I do recommend them all the time and every chance I get.

Couldn't be better. Car looks like new. Great work, and…read moredone when promised. I see why they have so many 5 star reviews. I would reccomend to anyone.

I had an accident and brought my car to Michael's Auto Body in Pasco. From the start, they made…read moreeverything easier by handling the communication with my insurance company so I didn't have to stress about it. Any time I had trouble getting through to insurance for things like a rental car, they stepped in and helped right away. They also kept me updated throughout the whole process so I always knew what was going on with my car. When I got it back, the work they did was excellent--my car looks great and I have zero complaints. If you're looking for a shop that truly takes care of you and your car, this is the place to go. They were professional, helpful, and went above and beyond. Highly recommend!

This shop has great quality work. The front end of my car was completely messed up and the past…read moremechanic didn't fix everything properly, I came into Michael's because my hood wasn't closing and they not only fixed that, but they also straightened up my whole front end with what was left from the last mechanic. When I showed up to pick up my vehicle (which was ready a whole day faster than I was expecting) the whole interior, as well as the exterior was sparkling clean!

wonderful Service. they do almost everything except Transmissions. decent price and amazingly kind,…read moreprofessionally and great to work with to get vehicle correctly repaired. I highly recommend them!

I got my truck back from them today after doing some body work! Looks great, and they answered…read morequestions anytime we called! There were great people to work with!! My insurance company on the other hand not so much!

Cody Minnis rescued me - literally- from the bridge leaving Pasco. I was .4 miles from a gas…read morestation, 6 hours into a 9 hour trip- with my two dogs- and Cody came running! I was in a terrible spot, pulled over on the left hand side but no extra space whatsoever. Cars were zipping by at 60 mph, some not even moving even slightly to give me room. One texting driver and I'd be toast. I called the first listed service- they had an answering service in India. It too them 15 minutes to be able to tell me it would be at least 90 minutes to get a truck to me. (Who wants to call India to call for a local service??) I ended up getting referred to Cody from another service. Cody knew I was in a bad spot and literally dropped everything to come bring me gas. He was so awesome! Polite, quick, helpful, courteous, and then didn't overcharge me to boot. Thank you so much, Cody! You are one of the unsung heroes out there on the busy road. Thank you for rescuing me and my dogs. I appreciate you! Thank you!!

Quick response, very polite and friendly. Cody the owner provided the service; I will be calling…read morehis business if ever I get my keys locked in my vehicle again. Highly recommend!