Took in a high quality laptop with a power problem from both DC power ports. Requested in-depth…read moretroubleshooting and the company sent the system off to another company for board repair. Notified the motherboard had damage to the CPU pins (which is not a common occurrence at all since the CPU never moves). Notified the HSC employee I would like either the company with the device or themselves to ensure the components were placed back in their appropriate locations. While the employees were polite, I received the computer back with the shell, all boards, 4 extra ram sticks (RAM and SSDs removed prior), cpu and gpu thrown in a box loosely without any ESD bags. I expressed my disontentment at that point to the owner and left.

I broke my laptop display picking it up wrong. They took it in, explaining that the display may…read moretake a while to order, be shipped and arrive. The laptop was useless without a working display, so that wasn't a problem. A week and a half later it was returned fixed. Later I took my wife's iPad in for a repair. They honestly told me they couldn't fix it because they didn't have the equipment necessary for an iPad but recommended another computer repair shop which could make the repair. That shop did a great job at a very reasonable price. This shop is honest, as fast as they can be, and the prices are very reasonable. I recommend them.

Sam swooped in and rescued our POS system mess. We were completely down, and nothing was working,…read morebut he had everything running smoothly in no time. Truly a lifesaver--10/10!

From the owner: At Genius Fixers, we provide expert Managed IT Services, Digital Marketing, and Cybersecurity…read moresolutions tailored to meet the unique needs of your business. Our team is dedicated to delivering scalable and secure solutions that keep your operations running smoothly, protect your digital assets, and enhance your online presence.

I wish I could give out more stars, because I'd easily rate RebootedRise 1,000,000 stars!…read more I use RebootedRise for all my I.T. needs. This firm helped me operationalize my technical business infrastructure, to include complex software integrations and workflows to save me LOADS of time. I'm an entrepreneur and own EleVest (an investment firm) and my business has leaned heavily on RebootedRise for technical recommendations that not only solve for my needs, but also for my budget. I love that this company is priced for small businesses, with tailored service options so you only pay for what you need. I had the pleasure of working with their owner, Ryan, directly and he is an absolute GEM. He's extremely knowledgeable and cares deeply about the success of his clients and their businesses, and surprisingly makes all things I.T. FUN!

From the owner: RebootedRise is a modern tech company that offers unique and scalable business solutions for your…read moreIT needs. We specialize in providing definable tactics to create and enhance new businesses as well as small to medium enterprises. Our services include hardware and software solutions, as well as expert consulting on building and scaling your infrastructure.

I found Matt online and am so happy I did! Matt and Alex have helped me several times, always…read moreimmediately responsive both via online and/or in house depending on the situation. I can't recommend him highly enough.

It isn't often I am stumped by most computer concerns but this one was it. I've always had friends…read morewho could help but in this instance, I was at a loss. I looked online and Timely Tech, specifically Matt, was very highly recommended and close by. Being out in what I consider the boonies, this was a win to start. Reached out via phone, explained the problem and Matt was on it. Asked me to drop off my desktop and he'd get to it that evening. HE DID! Not only that, very communicative and extremely helpful. I needed a new hard drive. He made a suggestion and HAD the one in stock that I needed. He went a step further to let me know I would likely need to replace some of my storage soon and recommended some drives. I picked up my PC this am and the price was also super reasonable. I have no qualms about reaching out to Matt again, especially when I have the drives that need to be replaced. He went above and beyond, in my estimation, and was just phenomenal in his service. Aside from being local to me, he was helpful, timely (as his company name states) and thorough as well. I hesitated to give him five stars because then everyone will know, but I can't NOT rate him that highly, if there were 10 stars, he would be a 20. He deserves all the business you can give him and I know I'll be going back to him when I need and likely, when my parents and friends need too. Thank you, Matt for getting this sorted so quickly, thank you for being consultative as well and thank you for exceptional service.

Told me my very slow computer was dying and recommended a replacement. Transferred all my data to…read morethe new machine.

Never ever again will I ever use anyone else. By far the professionalism of this business exceed…read moremy expectations. Highly recommended

The people at Dok Klaus are very helpful and do quick work. I highly recommend them to clean your…read morecomputer hard drive and install needed software.

This all began because I got scammed. to make a very long (3 month) story short, it caused what…read morewas left in our bank account to be frozen because we used on-line banking. Anyway, we live over an hour away from our bank so if we needed money (debit card was also frozen), we had to make that one hour plus drive just to be able to buy groceries etc. But then, someone suggested we go to Dok Klaus Computer Repair in Warrenton (another hour plus drive each way). But - we had to do something to get our bank to allow us to do on-line banking again. So I unplugged everything and off to Warrenton I went. And this is where my story changes from anger and tears to HAPPY tears! The minute we walked into the place I just knew we were where we needed to be. Everyone there knew exactly what had happened and what needed to be done. They were all truly sympathetic to our plight and assured us that "no, we were not the most stupid people on the planet". Sadly, this sort of thing happens WAY more than I realized. To try and close this up, each and every person there made me feel like I had nothing to worry about from that point forward - and they were RIGHT!! Not only did they scrub all the stuff the hacker had done to my computer, they also checked my phone and my iPad! They gave me a document I could take to the bank to get our on-line banking turned back on and a new debit card. I had questions but they answered each and every one as if they realized that even though they may have been simple questions they treated them and me as if they were all very impportant. I apologize for being so long winded, but I want to make sure that I get across the fact that these folks are all excellent (and caring) in everything they do. I hate that long drive to Warrenton but these guys are so good, and so helpful that I would drive twice that far just to get them for any of my computer needs. If you're having any issues - don't hesitate- call them up and I promise you will be glad that you did. As far as I'm concerned they get 5 stars. They deserve more than 5, but 5 was as high as the rating scale went. One quick last thing: everyone I met there could answer any question I asked - they didn't have to turn to someone else for the answer - they were all excellent and up-to-date on everything I asked about. So, honestly I'm really stopping now, but I just had to say one more THANK YOU for all that you did, and for your superb attitude. Your customer service is beyond anything I've ever experienced from a company such as this. WAY TO GO GUYS - you are all my new "super heroes".