Told me my very slow computer was dying and recommended a replacement. Transferred all my data to the new machine.

I have worked with Dave for over 15 years - first in Fredericksburg, but when we moved to Williamsburg the service remained top notice. I always call him when I am in deep trouble and in a matter of hours- or perhaps a day he's got it understood and solved. Prices are amazing for the quality of service. read more

Never ever again will I ever use anyone else. By far the professionalism of this business exceed my expectations. Highly recommended

I had an old computer with many family pictures/memories on it. It stopped working and I held on to it for many years thinking at some point I'd like to try to have the pictures recovered. I didn't have a lot of optimism that I'd actually ever get them back. After my husband passed, I knew it was time to try. I took the computer to Dave and he recovered every single picture I had plus other documents I'd forgotten I had on that computer. Thank you Dave....this means more to me than you'll ever know!! He is phenomenal!! I highly recommend him and his business!! read more

This company has an unwavering commitment to customer satisfaction. I take customer service very seriously (read my other reviews), and they rank right at the top in my book. I'm genuinely impressed with the "customer is always right" attitude of the owner. They recently serviced my Macbook Pro, and went above and beyond to ensure that I was completely satisfied with my experience with their company. Rest assured that they will not rest until you are a happy customer! Use their services with confidence. read more

Phenomenal service. My MBP was maxed out on storage and I was having issues with Microsoft. After a couple of less than fantastic experiences with geniuses at the Apple store, I decided it was time to put my money and attention towards local business. I am SO GLAD I did. Dave kept me up to date on what he was doing the whole time my machine was there and now it's running at top speed and performance. Honest work and honest prices. I will definitely return there for any other tech issues in the future! read more

I've been using these good folks to keep up with my computers for years now. They are quite simply the best in town. Thank heavens for Dave and Eileen! read more

Have been using Techs in the Burg for about two years now. They have been very honest, dependable and trustworthy. They even fixed my shop's POS system while they were on vacation so that I didn't have to close my store down when my system crashed! That is customer service. They are currently adding a more reliable set up to my shop to make my life easier. I HIGHLY recommend them! read more

Took my 5 year old iMac in and they determined quickly the hard drive was the problem. Dave called me and let me know what they found and what it would cost to fix. He was also able to save all my data! Price was reasonable & service was quick and friendly! WhenI need help with future computer repair needs, I will be going here! read more

Love this place and the gentleman who runs it. Excellent work that is always top quality. If you ever have any problem with any operating system, Dave is the man to go to. read more

Dave has been supporting my business computing needs for over 10 years. He has been very responsive to my needs, never letting me down when I need him the most. He manages my backups, periodic maintenance, and he has helped me recover from several nasty viruses over the years. Dave has purchased for me a new server, software, and PCs at very reasonable prices, better than I could find online. And of course, all migrations and installations have been handled without a hitch. I can't say enough about his capabilities and his integrity. If you want professionalism, competency, and terrific service, Techs In The Burg is the way to go. Thanks Dave and Eileen! read more

Dropped my computer off for repair & never heard back. Called (a few times)after months of waiting & was told they couldn't repair it but it was possible they could still retrieve some of my data & images & they would try that. NEVER HEARD BACK FROM THEM. After months of waiting, I called to ask if I could have my computer back. They recycled it, without telling me, without so much as a warning call that I had left it with them past their holding period. Which they never mentioned. I am mostly horrified that my photos are gone forever, without even the chance to get a second opinion because my computer was destroyed without my consent. Then I was told I bear the responsibility because I didn't call them to check on my computer. Overall the worst customer experience I have ever had, anywhere read more

Just heard about them. Will def. be using them again. They have free diagnostics, which is awesome, and called back quickly with my computer issue. Great customer service and very friendly! read more

I was very impressed with the customer service I received from Techs in the Burg. They are honest, efficient and trustworthy. My system was up and running in no time! I highly recommend them. read more