I am extremely disappointed with my experience at A & R Automotive Services in Brush, Colorado…read more In February I brought my vehicle in because it had a torque converter shudder and rough idle. According to the invoice the technician suspected the torque converter might be damaged but recommended performing a transmission fluid flush with additive and then reevaluating the vehicle. When I scheduled the transmission service I spoke with a younger employee who told me there was a "50/50 chance" that the flush could help the problem. I understood there was no guarantee but based on that information I chose to proceed with the service. When I returned to pick up my vehicle after the transmission flush I was immediately met by an older employee who appeared angry before I even had the opportunity to ask about the car. He started raising his voice and repeatedly telling me that he already knew the transmission flush was not going to work and that the vehicle was not fixed. This happened before I had even asked a single question about the repair. Naturally I asked why the service had been performed if they supposedly already knew it would not help. The older employee became increasingly confrontational and repeatedly claimed that he had told my spouse and another person months earlier that the transmission was beyond repair and that the flush would not solve the issue. The problem is that this directly contradicted what I had been told when scheduling the service. The younger employee who originally spoke with me was present and stated that the older employee had "misspoke" and that the service had in fact been presented as a 50/50 chance. Instead of receiving a clear explanation I found myself caught in an argument between employees who could not agree on what had been communicated to the customer. The older employee continued to act aggressively repeatedly shoving paperwork toward me and demanding that I read it while talking over me. When I pointed out inconsistencies in what he was saying he became defensive rather than addressing my concerns. Meanwhile the younger employee continued repeating that the older employee had "misspoke" without providing any meaningful explanation. What upset me most was not that the repair failed. I understood from the beginning that it might not work. What upset me was the aggressive, confrontational, and unprofessional treatment I received when I asked reasonable questions. I left feeling talked down to, dismissed, and pressured rather than treated with respect. Customers deserve consistent information, honest communication, and professional treatment. Unfortunately, that was not my experience here.

Excellent staff, Great work. They have done my automotive work for several years, on several…read moredifferent cars and trucks. Fair and honest with excellent machicanics.

Mark is extremely knowledgeable and helpful with anything automotive. He has helped us out with a…read morecouple vehicles and has been very helpful service has always been great, and they are always willing to help.

I had my truck stolen.I reported to the police, they found it and had super bodies tow it.They told…read moreme how much it would cost to get it out, i tried to figure out how to come up with the money and then I got told a different price the next time. And they kept lying to me when I kept trying to get information on what to do and how to get my vehicle. They started hassling me telling me that they're not trying to steal my truck, they never told me that the amount would keep increasing each day, and when I tried to tell her that they never told me it would be increasing each day , they started yelled at me telling me that I needed to listen to them.they were treating me like an idiot. They told me over the phone , then I shouldn't have gotten my truck stolen,they were acting like I called a criminal to come take my truck. So I couldl have this problem with super bodies. I'm am a disability man. I broke my back 2013. I got that truck brand new for $71,000 after I got a settlement from my accident. One of the things I cherished, it was a lifted truck. They know that truck is worth thousands upon thousands of dollars. By parting it out they would be making so much money. I have a topper that's an electrical remote opener and closed lock for the back of my truck which is worth 4,000 just for that . Just my tires alone are $1500, barely 8000 miles on them.\n And the engine only has 97000 miles, and it's a 5.3 L. R. M .T. lift kit on it.I had even told them I I'm on per.\nManent social security disability. And they took it as a blessing to them , to make it hard for me to get my vehicle out.

Awesome customer service and family owned business. The previous review shocked me while reading…read moreit.. must be one of "those" people who give only half the story because I see nothing like that with this business! Super nice family :)

I travel in a 1977 Dodge Travco. She's my beautiful beast and can be a huge pain to work on. Had…read moreoverheating and low oil pressure problems. Jose stayed late on a Saturday to help me through my minor emergency and got me back on the road the same day. He was competent and kind. If you read this, Jose, muchas gracias!

Very nice employees :) they know what they are doing and are kind. Convenient location - I travel…read moreto Nebraska frequently

brush auto salvage is my new source for auto parts. seamless purchasing to shipping to delivery…read more thank you brush auto salvage!

After another quick car sale fell through due to scheduling conflicts, the mechanic shop where our…read morecar was sitting arranged for us to do business with Brush Auto Salvage. They accommodated us by allowing us to come to them to complete the sale and then they would pick it up at their leisure. Easy peasy. Check in hand and on the road!

We met Jason by luck of AAA, and it was a very lucky meeting…read more After crawling through the fire zone at under 10 mph for over an hour and a half, our car died-- leaving us and our two cats in a bad spot. AAA finally allowed my mom to clear the hurdles to have a tow truck assigned to pick us up--- but we got very lucky with Jason. Not only did he welcome our two meows along with us as ride alongs, he practically lifted my chubby self in and out of the high-set truck. (I popped my floating vertebrae a few days ago getting boxes down the stairs to the car.) We got him again today for the tow to service. He was sweet as pie again. His knowledge of the area was very helpful. Puff and Buddie say hi, too.

Needed a tow from Ft Morgan to Greeley. No problem except the car was dead in the garage , unable…read moreto put into neutral. Steve from AR had the car out of the garage and on the truck in less than 30 minutes!! Very professional, friendly.

From the customer service to the quality of work...this place is more than amazing! Everyone here…read moreis very accommodating and you can tell that they are passionate about the work that they do. They understand crazy work schedules and have offered to stay late so that I can make my appointments without having to take time off! They even worked around me having to travel overseas for the military. They are truly a military friendly business and do their best to work with you. They are responsive when you contact them. When you call there you often will speak to the owner, Les, who is a genuine man and takes the time to get to know his customers. I brought my car in to replace the bumper and fix hail damage. As they help me set up the rental, I was told that it would take 12 days. It took them less than that time frame and the quality of work was amazing! When I left, my car looked like I was driving it off the car lot--brand new! They also helped me work with my insurance when I had questions. I feel that they have total transparency and I never left with doubts or questions. This is the only place I will take my car for body work! If I could give more than 5 stars I would!!

Hard to figure that so many people would help us after our car turned into a paperweight on this…read moretrip. We couldn't stick around and let them let us put waaay tooooo much $$$$$$ into our 06 pacifica... sob. They helped us sell it and get on the road. But what would I do here if we relocated (just for the kindness of strangers?) Let's just pay it forward. Responsive and honest.

We had blown one of our toy haulers trailer tires on vacation and my husband was concerned that the…read moreothers were getting up there too and we still had to get home to Southern California. I got online to find a tire place while he put on the spare. One place didn't have it, the other never answered the phone, the other had a FOUR HOUR WAIT!! So our only hope was to go to the long wait place. We show up and the guy doesn't even have the tire that we need. He then refers us to this place and I couldn't have been more happy. They got us in right away replaced all 4tires with brand new ones for $599 and this was all done in a matter of 20 minutes!!! Unheard of!! We couldn't believe it and they were the nicest people ever from the tech who changed our tires to the receptionist to the manager/owner. Great place great people.