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    JO Auto Body

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm
    Updated 2 months ago

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    1 year ago

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    Ask the Community - JO Auto Body

    CARSTAR Jordan Road Collision - Before rear end repairs

    CARSTAR Jordan Road Collision

    (42 reviews)

    I had a freak accident occur with my six week old Civic. An umbrella from a local restaurant blew…read moreinto the air and damaged my hood and roof (dents and paint removed). I took my car to CARSTAR where the work started on Tuesday morning when I dropped my car off. They completed the work by Friday afternoon. After inspection the paint matched perfectly, I couldn't even see where they started painting and the original paint stopped. The dent repair was immaculate, I couldn't even see where the original damage was. The staff was super friendly and accommodating even with me picking up my car late on Friday. They were in constant contact with me, notifying my when my car was progressing to the next "stage" in the repair. The only thing that I wished would have been different was the interior was kinda dirty, but maybe body repair shops do not consider cleanup as part of the work? If that is the case, no worries. Nothing was stained, just had to wipe some surfaces down and do some quick vacuuming. Overall I will take my car back to this body shop. Great work all!

    BEWARE OF FRAUD! Have now picked up the car and have a bit more understanding of why they kept…read morebeing dishonest. Here is the complaint now submitted to BBB. The auto repair shop replaced at least one part on the car that was not damaged with a lesser more used part. The primary known part at this time (although others may be found) is the steering wheel. The steering wheel was not damaged when the car was dropped off. When the car was returned the steering wheel had been replaced by a much more worn part. This part being touched at all was not disclosed in any of the paperwork. Resolution of this issue needs to be the return of the original steering wheel or a replacement new steering wheel from the factory. In addition they will need to pay for that steering wheel to be replaced by the dealership. In addition I would like this came to be noted with this fraud.

    JO Auto Body - bodyshops - Updated May 2026

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