Open 24 hours, I put it to the test after traveling back from visiting friends over the weekend…read more Simply going down Georgia Road - and BOOM! Both tires on my right side are gone. Naturally, I searched for help. Nathan answered on the first call, took time to talk to me for a moment, and then dispatched his driver to my location. In 30 minutes, my car was on the truck and heading to a tire shop! Great service.

I went in for a towing estimate, they took my name and number and said they would get back to me…read morebut I never heard anything from them!

Penningtons is a professional, efficient, and easy shop to work with. They took my car in the day…read morethey said they would be ready for it, they completed the job when they said it would be ready, and made the entire process so effortless for me. And the work done was perfectly. Would be my first place to recommend for paint or body repair work.

After my son had a mishap with a tree while avoiding a deer, he was in a bind and needed a repair…read moreto bring his truck back to life. Calling around the county, we came across Jon on the phone, and he was able to get us in quickly and efficiently. What a pleasure to do business with. The nicest people ever, even the telephone interactions. From beginning to end, they worked with the insurance company and got the job done in less than a week from our appointment date, which we set up after the estimate and adjuster visit to see the truck. Absolutely beautiful work! The truck looks as good as new. The attention to detail shows. Considering the damage, the quality of workmanship is phenomenal. The shop has a fenced in yard, which was a bonus because I had individuals steal things from another vehicle I was having repaired in another state a few years back. Definitely the best in Macon county! Scheduling, speed, and quality, and a really kind and professional attitude. Thank you Jon and everyone else at Pennington's for making an unpleasant experience of a vehicle accident into a pleasurable experience getting the repair!

We had a problem with our moon roof not closing. Howard, the Manager came out right away and took a…read morelook at it. As there was a part broken that prevented the proper closing of the moon roof he quickly detached two parts and was so able to close the roof and added some matching duct tape to seal the roof partion and hold it safely in place. This was outstanding service in every which way, and the real Five star point, we are not locals, and had no appointment. A great, heartfelt THANK YOU to Howard !!

They did an excellent job with my car. Reliable workmanship and honest. The car was repaired so…read morewe'll that I couldn't tell it had ever been damaged and was ready earlier than expected.

I damaged my Harley Davidson Tryke and they repaired it and matched a hard to find paint scheme…read more Good job and good folks Cory did a great job!

these people are the scum of the earth. For one extremely racist, charge more depending on one's…read morerace. They also have zero empathy I was trying to explain a horrible situation that's going on at that moment, explaining why I was parked there (only 10 minutes) and they literally said " that sucks" And continue to tow my car. It's also ridiculous how they can make up prices, they can literally charge whatever they feel like. it's disgusting how they prey off of college students knowing that they need their car. This is a college town And y'all know that so y'all capitalize on college students. Overall disappointed and disgusted in this company.

Mark was absolutely amazing. i had a one car accident when i ran along a cable wire fence to…read moreavoid hitting he semi in front of me. the entire driver side was taken out...side mirror, both doors, driver side door handle. could not even get in on driver side. when took car for estimate Mark was so gracious and fixed my car so i could get in on the drivers side. when i finally got my car to his shop, it looked like it had just come off the showroom floor. it was absolutely beautiful. i highly highly recommend Crain auto body if you need your car's body repaired. very honest and up front and great to work with. i cannot thank Mark enough for the wonderful job he did.

I cannot thank Mark and his crew at Crain enough. Our truck was rear-ended on 74, traveling to…read moreAsheville. The hitch and bumper were smashed, and this meant we could not tow our camper back home to Phoenix. With less than a week to leave for home, our insurance company and a (unnamed) national body shop was less than worthless. So we looked around for a local body shop, and found Cran Auto Body. Mark came through quickly with a very reasonable estimate, was incredibly reassuring and explained the whole process to me. Even pointed out things he could reuse and did not need to buy. Super honest guy! The insurance company actually agreed with his full estimate! He got us on the road with a new bumper and hitch in no time, and we got home safe and sound. Very high quality work, factory OEM parts and everything. I hope to never have to use him again, but if any of you need that level of work, Crain's is the way to go. Also, a PSA. Always buy local, never go to the Walmarts of the world if you need quality work. Unless you need a whole lot of toilet paper in a hurry. In that case, go to Walmart. Though if you are in that kind of situation you perhaps need to rethink your life choices. Otherwise, buy local, spend local. You won't regret it.

Very helpful, needed a tow in town. Good value and greatly appreciated…read more Prompt service and recommended. Thank you.