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    Jeff Munns Agency

    5.0 (3 reviews)
    Closed 8:30 am - 5:00 pm
    Updated 2 months ago

    Services - Jeff Munns Agency

    Homeowner or property

    Car and truck insurance

    Motorcycle insurance

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    Ask the Community - Jeff Munns Agency

    Assurity Life Insurance Company - Assurity Life Insurance Company

    Assurity Life Insurance Company

    (4 reviews)

    Octavio Cortez is one of the worst customer service agents I've worked with. Octavio could not…read moreprovide us with any concrete answers; he made no effort to help us find a solution to our dilemma. Flaunting his 13 years experience in the industry only made the matter worse. I'd like to believe that someone with 13 years of experience with anything had some sort of handle on the subject matter. I guess the Imperial Valley has that effect of people. I highly recommend AIG or Pacific Life over Assurity Insurance, and definitely would NOT utilize the services of Belellano Insurance Services

    *Update: I reached out to an insurance broker I was working with and they finally got the attention…read moreof Assurity. After talking with their underwriting team and jumping through all the hoops they gave me to jump through (specifically proving those severe health accusations I mentioned earlier were false, and also needed me to show 12 months of stability in certain areas, which I've never had to do with any other insurance company) they wrote back to me yesterday and informed me they now need 24 months of stability in order to consider giving me a normal benefit, and sent me a graded benefit package that was high-priced with less than half the benefit I was looking for. And to my understanding, they gave me that option under the condition I give them health records along the way for the next couple years. I get that you need to be careful, but you gave a customer an expectation to meet in order to get insurance from you and then changed it on them once they gave you what you originally requested. That is not keeping your word. This has been such a stressful 6 months for me and I would not have applied had I known. Now there's a black mark on my health record that is false but I can't change it. I'm going to go with someone local who has already accepted me for a better benefit at a lower cost. I've written a few hundred reviews on Yelp and this is regrettably my least favorite business experience I've had. I would be happy to update my rating/review if anyone from Assurity would be willing to reach out and help. Until then, I would highly recommend looking elsewhere for your insurance needs.*

    Jeff Munns Agency - homeinsurance - Updated August 2026

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