Ed is an apex communicator, especially responsive and precise. He shares his knowledge readily and…read moregoes above and beyond. I needed an appraiser for an insurance claim for roofing and siding in Delaware County, Pennsylvania. He kept his focus on providing me the very best result in my claim, including support with moving the process along as quickly as possible, finding an appropriate contractor for the work, handling communications with the insurer as needed. In a word, painless... he made a very stressful situation into a painless resolution in my financial favor. No baloney... service, honesty, clarity, competence, advocacy--- that's how I think of Ed Gallagher. Highly recommend .

If you are looking at reviews wondering if you should hire Ed as your public adjuster take this as…read moreyour sign to reach out. Ed explained the process in ways that I could understand, answered questions thoroughly and clearly, and advocated for me (and my home!) to make sure we got what we needed from our insurance company to pay for our repairs. I have not used a public adjuster before Ed, and now I wont ever use another. Go with Ed.

I have been extremely satisfied about the service provided by Mr Steve Fayer. He helped me in…read morepreparing all the needed documentation, he was the point of contact with my insurance, he took care of all the different aspects of the claim, from the very beginning till the end of process. I trusted him and I was paid back from his professionalism, I didn't need to be worried about anything, he covered my back in any circumstances. If you are looking for a person that stays "at your side" this is the person for you. Highly recommended.

I went to Steve at Loss Adjustment when my insurance company denied my homeowners claim. I didn't…read moreeven know about insurance adjusters until someone told me I should get one when State Farm denied my claim. Which was when I found Steve and he represented me and my claim to the insurance company and he got me a settlement from State Farm!! I was stunned and thankful. I wasn't expecting it because they had denied me twice before I found Steve at Loss Adjustment. After having been through a traumatic experience in my home and then having the insurance company deny my claim twice I felt angry and even more violated. I pay the insurance company every month and they seemed only interested in not covering me and my home. Thank God there are adjusters like Steve Fayer around who will truly represent my interests and make the insurance company pay out when things happen which are covered by insurance.

When my home had a ton of mold from water damage, I was…read moreworried I'd never be able to find someone who was honest and equipped to do the job right. Thankfully, someone recommended MSI to me. I was skeptical, but I'm happy to say that Joe and the MSI team were total rockstars. Before even starting the job, Joe eased my mind by answering all of my questions in a way that I could easily understand what was going to happen. He even helped me navigate how to submit the information as a claim with my insurance. When Mike and the rest of the MSI team arrived, they worked neatly, quickly and were just really nice people. I felt confident that the job was done well. Joe continued to check in with me to make sure all of my questions were answered and that I was satisfied with the job. Though I hope I won't need to use them in the future, I highly recommend MSI!

Earlier this year we called MSI due to mold and water damage in our rowhome from a leaking roof…read moredespite my insurance wanting to use another remediation team. My goal was to use a local team near south Philly who had experience with this type of work in rowhomes and could get started right away. I talked through my concerns with Joe and was surprised he was able to get a team out immediately. Joe's team was competent, worked fast, kept tidy, and helped document every step of the remediation services to ensure my insurance covered all steps. MSI was able to stay on track with their initial quote and we were happy to see the final cost come in slightly under. MSI persisted to counter my insurance company even after MSI received payment to ensure all costs were covered. Despite termite, mold, water damage, and roof issues - the only team that had our back was MSI - recommend you shop here first for a quote - ask for Joe.

We couldn't be happier with Kevin and his team. We had hesitancy with the fees and concerns that…read morewe'd be out of pocket for part of claim. That was all put to rest at the end. They exceeded our expectations. Kevin is knowledgeable, professional and knows a fair amount of the insurance adjusters that come out from your insurance company with established relationships and knowledge that can work in your favor. He knows the laws and what the insurance company won't volunteer to replace without a professional in your corner. He found plenty in our case that we would have never have thought could be included. He dealt with everything and we practically didn't have to deal with the insurance company at all. We can't say enough, and highly recommend!

Not impressed. He talks a great game before you him, but then does the bare minimum to get his cut…read more Totally unresponsive and not detail oriented. He missed several details on my claim that I had to point out as a mistake. His staff is nice, but Kevin is not proactive and you have to chase him for answers and constantly follow up.