Great doctor for listening but did not do a hands on exam for gym injury (2 months on crutches and…read morea year later still problems). Seemed to dismiss it as significant and that I was too concerned? H did give me ideas of what would help and it did. Not so good with older/midlfe women but made definite gestures of listening by turning chair dropping everything and making eye contact - so unusual in this day and age - kind of charming old way of being "seen". 1 star off mostly because of OM where he has set up shop - totally a bad gig (bureaucratic bottom feed clinic) and do you want all your info to be collected into the large Am data cntrs?

My rating is based on my following, personal experience. I found Dr. Fell by searching on the…read moreInternet and joined One Medical just for him. Called O.M. after joining and made appointment for today, Monday, Dec. 8. On Friday, Dec. 5 late afternoon, just ONE business day before the appt., I get a call from O.M. telling me Dr. Fell's office cancelled my appt. because they do not accept new patients anymore. 1. Why was appt. available and booked if Dr. Fell does not accept new patients anymore? 2. Why notify me end of day on Friday, one business day before the actual appt? 3. Why not having the decency/courtesy to call me directly to let me know? Perhaps Dr. Fell is indeed a good doctor (I did not get a chance to experience), however, given the way HIS office/people handled this matter, makes him a terrible leader. And as we all know, the buck stops with the boss. Disappointing, to say the least.

She is amazing doctor she is real A-n-g-e-l. All good reviews are correct…read more You are a lucky person if you can be her patient. If every physician going be like her than we go to the doctor like having fun. It is does not matter the patient young or old she is talking a same way, she is calling me "my friend" even I am over 60. Stay with her as long as you can she was sent in here from H-e-a-v-en.

Office was well organized and staff greeted me right when I walked in. The doctor paid attention to…read moresmall details I mentioned and that made me feel like they actually cared. They discussed different options and gave clear thoughts on each one without pushing anything. The visit wasn't rushed and I had time to ask all my questions. I left with a good sense of direction. Not everything was perfect but I'd say the experience was solid overall.

Trash. Had an appointment and they insisted they didn't take HMO insurance. Presented them with my…read morePPO card and they still wouldn't accept it. James is even listed as my primary care provider on the Blue Shield dashboard. Zero communication in advance that there was an issue. Just showed up and got rejected. Terrible.

I came in with a few concerns and the doctor walked through each one without hurrying. They made…read moresure I understood what was going on. The assistant was kind and checked everything with care. Place looked tidy and felt calm. I'd probably come back again if needed.

Dr. Shah is, hands-down, one of the best physicians I have ever had the pleasure of meeting as a…read morepatient, and as "a human." I've gone through plenty of others, through various HMOs and PPOs and who knows what else... But after my last PCP passed-away, I had talked to another specialist I had been consulting, and he recommended Dr. Shah. It is one of the best professional recommendations I think I have ever had, throughout my long history. Let's just say that I've been through a few flus, some obnoxious allergies, and various other things (including COVID). But, Dr. Shah invariably was "there" for me/us - even often above and beyond what I would *ever* expect from a busy physician. This man is unreal, and he has continually shown my entire family that he is there FOR US. I simply can not give a higher recommendation for any professional individual, EVER. My only "fear" is that I "disappoint" him by not being "as-good" a patient as I can, or attending to my own health as well as I should... that's not his fault, though - I'm a grown man, unfortunately, I have become far-too-accustomed to "avoiding" the (previously mediocre) doctor, even when most everyone (including my spouse) says "you should go to a doctor." Luckily, the rest of my family is generally smarter than I am...

Very disappointed. My husband haven't been feeling well and I realized it could be due to the long…read moreterm effects that dr khalid have been prescribing for many years. I reached out to him several times to seek his advice assuming the best person would be the one that originally prescribed him with the meds. I spoke to him several times because I was really concerned and he assured me that he would check in on my husband for his progress, but that never happened. I never even received a call back from him so I'm sure he's ignoring me. If you care about your health and want a doctor that care for your well being, this isn't the doctor for you.

Dr. Ouyang is an outstanding physician. He is caring, thoughtful, responsive, and informed. He…read morealways has a positive demeanor and takes his time to understand me. I've been his patient for about 14 years now and I am so grateful that I found him. In addition to his care, his office staff, PAs, and Nurses are phenomenal.

Great, personal doctor. Very responsive to online and phone messages and always compassionate…read more The guy to go to if you're looking for a PCP. In the area, even after moving to San Mateo I make the trip to keep him as my doc. Thanks Dr. Ouyang!

The visit was mostly positive. The clinic had a calm atmosphere and the front staff was polite and…read morehelpful. I didn't wait long before being called back. The medical assistant was friendly and double checked all the details before the doctor came in. The doctor had a calm way of speaking that helped me feel more at ease. They asked about my usual routine and how things had changed recently. They were careful not to assume and checked in often to make sure they were getting the full picture. What stood out to me was how they explained what might be going on without being dramatic or trying to sound too certain. It felt like a conversation and not a lecture. The follow up instructions were clear and the assistant gave a quick recap before I left. The place was clean and organized and I felt like the staff worked well as a team. It wasn't perfect but overall I felt like it was handled well and with care.

I've been visiting lady Dr Cho for a little under a year now…read more Always felt respected and listened to. Comprehensive health assessment was much appreciated. For you ladies out there and in regards those sensitive appointments, I felt my privacy and dignity we're cared for which helped an uncomfortable procedure feel less awkward. Language barrier is not a big deal. Lady Dr. Cho makes a concerted effort to help me know the "why's" of procedures and preventive efforts and I have been able to understand the meaning of what she's trying to relay. Thanks!

If I could give zero stars for their billing and patient communication, I would. I am currently…read moredealing with a completely unjustified charge due to a blatant medical coding error where my routine preventive labs were incorrectly coded as diagnostic. But the real nightmare hasn't been the error itself--it has been the absolute wall of bureaucracy I hit when trying to fix it. I sent detailed, clear messages explaining the wrong charge situation, expecting someone to look into my case. Instead, both the nursing staff and the billing department completely ignored the actual details of my emails. It is painfully obvious that nobody even bothered to read what I wrote. Rather than listening or investigating the error, they just brushed me off by copy-pasting standard SOP (Standard Operating Procedure) template replies that didn't address my specific problem at all. There is a total lack of listening and a culture of complete ignorance here. You are treated like a ticket number to be processed, not a patient. It is incredibly frustrating to deal with a hospital that shows absolutely zero care for its customers once the bill is sent. If you go here, check your bills carefully, because if they make a mistake, expect to be entirely ignored when you try to get it fixed.

Very good healthcare I'm really not feeling well…read more The nurses are very good at what they do

Dr. Woiwode is the best doctor I have ever had! I miss her so much! She is the most compassionate…read moreand caring human. For the decade she was my PCP she remembered my medical history better than I did. She is thorough and knowledgeable and all the best things a doctor could possibly be!

A dear friend received fiduciary paperwork from the VA. He did not request this. I've tried to get…read morea hold of the doctor more than 15+ times and after promising to send someone to his home, no one ever came. She has not returned my call and this is confusing. She prepared paperwork for a fiduciary with a person that did not understand nor request it

I did a few TB X-rays from this place in the past b/c the skin test does not work on me. When I…read morecalled to schedule another one for my employment with a school, they said since it's been 5 or more years that I have visited them, I'm considered a new patient and I have to schedule the skin test first. Then, schedule a 2nd visit to do an Xray IF the doctor orders it. It really doesn't take a DOCTOR to determine if the skin test doesn't work on me in this case, b/c I had already done that years ago at CVS and it came out positive. Thus, the reason why this SAME facility gave me Xrays only in the past, at least two different times. I told her, I already know the skin test does not work on me. That is why the same doctor from this facility skipped the skin test and did Xrays (plural) on me 2 different times in the past. The skin test will only come out positive and an X ray is inevitable. So, a new patient visiting fee of $120 and the TB skin test of $60; then, the 2nd visiting fee of $70 + another TB Xray for $60. That's a total of $310. What is this but a design to make patients pay a 2nd visit no matter the facts, and pay more money for no reason at all. Common sense does not appeal to these people. Ludicrous!

never go here ever. the doctor last named Cho FORCED me to book an appointment with them. I said…read moreNo, I don't want to do that and he Didn't allow me to leave ! what a ridiculous doctor. in order to go home, I had to book an appointment and then of course never showed up there again. the Dr also pushed patients to pay money for blood testing and pay another extra fee to get the result. insane clinic. zero star

The office itself had a good system in place. Everyone seemed to know what they were doing and…read morewhere to be. I didn't feel confused or lost at any point. I walked out feeling like I had a better grasp of what to do next, and that's really what I was hoping for. I'd say this office is dependable and thoughtful with how they handle patient visits.

Came here because I needed some help verifying my vaccination for the I-693 form. The place was…read moreeasy to find in a strip mall slightly off El Camino. Plenty of parking, easy to book an appointment. Mostly asian staff, sometimes their english is not perfect but they are all very kind. I was happy they ran antibody tests first, instead of shooting me full of vaccines. They have a nice streamlined process and I had my forms in a few days. Happy customer!