I called to make an appointment to see if they had any openings but didn't receive a call back for…read moreover a week. I ended up just showing up to the leasing office one day. The apartment was ok but was just too small for my needs.

My student will be moving in August, so this review is about the leasing staff/application process…read more- as most agents are, they were very friendly when we visited. We were drawn to the community b/c of the appearance, location and a special offering (3) months free rent. We mentioned that deal to the agent, along with the planned move-in date and she confirmed that it would be offered. My student and (2) others applied, were accepted, and my student called the agent to ask a couple of questions (we were in my car at the time so I heard the conversation). Again, the agent confirmed that the offer would be available for (3) months - upon receiving the lease to sign, we wanted to see that offer included on the lease, so we began what turned into a week-long attempt to contact (2) of the leasing staff (who added their phone numbers to the lease e-mail along the typical "please call with any questions"). Zero response to multiple e-mails and voicemails - I finally reached the original agent we spoke to when we visited and she was short and rude, explaining that the offer was only if move-in was by a certain date. I reminded her of our visit and the phone conversation with my student, and she denied both. I've read very good reviews about the complex in general and the management staff, so I'm hoping to write a better review in the future. I would encourage anyone going through the application process to demand everything outside the lease in writing - not much can be done about the ridiculous lack of communication, so, if possible, go in person.

Wow since it has been 6 years since anyone has left a review for this place it because they all…read moreleft here. This place is a total SHITHOLE!!! Dirty not updated the bathroom toilets are some low to the floor a 2 year old can pee in it and not get a drop on the floor. Asked for new toilets and was told I should buy them and they will install. But if you clog the old toilet there will be a $50 charge to have them unclog it. A $50 charge if you have anything outside your door, a $50 charge if you don't clean up after your dog. A $50 charge if you don't put the right garbage in the dumpster. Charge for Water that is not based on usage, charge for internet, now they are even charging you to repaint the apartment after you leave. Ricky Tomlin is a money hungry scum that over charges for this shit hole and will not update anything!!! If I could rate this place a ZERO i would!!! Go somewhere else for your money!!! You wont regret it!!!

BEST APARTMENTS IN LYNCHBURG…read more Sooooo much nicer to their tenants than Stewart and Langley. Tomlin and Associates beats them by a long shot. If you're looking for high life or fancy. Here's your apartment. Affordable too.

We had countless issues while living here…read more On move in day we were given keys and told that they were pouring our parking lot for our building. There were 5-6 units all with movers using one stairwell. Our unit was on the opposite end of the building from the stairwell we had to use and the time was adding up quickly. We had to halt our movers, take over the uhaul agreement and move in on another day. The property manager later came by and said the fire marshall was doing final checks and to make it like we were in the unit yet. After living here a few months it didn't get better. We had banging pipes they had to cut holes in the wall to address, windows leaking and mold on most all the windows. They offered a dehumidifier to "address" the issue, but wouldn't do anything further. Supposedly a new company has taken over, but it's still the same build from the previous contractor and you couldn't pay me to live in these.

These apartments have beautiful finishes and could truly be amazing. However, management cannot…read morekeep up with simple maintenance requests as I believe they only have one maintenance man from the looks of it. You could never get in touch with an actual human being via the phone, but had to submit everything via the portal. The ceilings/floors are paper thin and the clientele that is somehow managing to afford $1500 a month is a large number of inconsiderate students whose parents are likely paying for their way. Myself and other adult residents who chose his apartment complex chose it because we assumed it would be more middle-age individuals who had careers, but this would be a virtually impossible place to work out of it working from home due to the noise. Living on the bottom floor, you can constantly hear stomping, thumping, and all forms of shouting of the F bomb at all hours of the day and into the early morning hours. This is not just regular apartment living trials, it is a complete lack of guidance and screening by management. Also, all package deliveries have recently started being delivered to a common hallway at the front entrance where packages have been stolen and misplaced.

Brownstone has managed my rentals since 2006. There are many reasons that they have become the…read morelargest management firm in Lynchburg, but the main one is their integrity. I can't say enough good things about them, and Adrea, my property manager. The whole team is able, efficient, and customer focuses. Brownstone rocks!​ Richard Bailey

Horrible agency... I was told by an employee before filling out an application for not having an…read moreestablished credit, I could use a co-signer! we both filled out the application (this is 80$) for them to tell me that my credit didn't meet their requirements ‍... taking money

Apartments There are…read moresome options available to living in the Lynchburg area: Rent or buy. On the rent side, there are a variety of these apartment complexes in the area which offer pretty much one-stop-shopping: Fully equipped kitchens, pools, washer / dryer (extra charge unless you have our own), onsite laundromat, onsite gym, business office area and even a large theater you can use. Legacy does it pretty well. There are roughly three major sections, with maybe 8 buildings per section. The apartments are functional - there could have been some better thought on the layout, particularly on the living rooms where, depending on the size of the unit, you will have some odd wall space to put a TV against - so try to get some floor plans with measurements before moving Most units have as many bathrooms as bedrooms, which is nice. Units are clean, and the appliances are in working order. There is wall-to-all carpeting, so beware of that if you have allergies. Maintenance is very quick to respond when there is a problem, and the guys are great about getting things repaired. The place is pet friendly, which is nice but on the down side, there is a lot of dog-shit in the grass behind the buildings, particularly the further back in the complex you go. For every person that does "scoop" their pet poop, there are far too many who just let Fido blow it wherever. Nasty. I have dogs and have a pair of shoes I wear that never come into my apartment as I am constantly stepping in shit. I realize that this is not exactly the fault of the complex, and to be fair, there are plenty of dog poop disposal stations and bags available, but they could try to enforce the picking up part. On the plus side, there is a small dog run onsite- great for small to medium sized doggies, not very good for the larger breeds. There is one centralized garbage dumpster in roughly the middle of the complex- so the folks in outlying buildings have to walk or drive their trash over to the dumpster - this can be a messy situation plus it is inconvenient to say the least. There was recently a snow storm and it was a complete fail on the part of the complex to clean the parking areas. They did a few attempts at a plowing but that was all it was, and they never bothered to plow after everyone went to work on the Monday, which would have been the best time for that. Granted snow is rare in the area, which to me, is even more of a reason why you need to clean it as they do not know how to drive in it. The location is pretty convenient to everything. The entrance is a bit of a boondoggle though as you have to turn in over busy Timberlake road and the turn lane is a crazy hill / curve with plenty of blind spots. Be extremely careful there. Overall though it is a solid place. Prices are a little on the high side for the area, but in line with all of the other similar complexes. Finally, the folks in the office run from full on awesome to just ok. Heather is the manager and she is probably your best bet there. Give it a shot - definitely a good place, especially if you are only in the area for a short time.

Fantastic staff. Mostly great neighbors. Phenomenal little community. Nice gym, pool, etc…read more Maintenance and front desk are very responsive and helpful. Rent unfortunately went up this year but still pretty good rates for the area and for the apartment size. Would absolutely recommend to live here. :)

Spending time at an art gallery is an affordable way to spend a weekend evening or connect with the…read morecommunity. Riverviews never disappoints, delivering diverse and contemplative perspectives with art. I would love to see more information on display about the inspiration behind the work, and hear more from the artists themselves, if possible. Also for those who have never or seldom visit galleries, maybe a few posted suggestions of questions one can ask themselves about the work on display.

I love this community. I was a resident here for 7 months and I wish I could have stayed longer…read more Lofts are beautiful with views of the city and/or river. This is the best part of town in Lynchburg and walking distance to a few restaurants and coffee shops. The art galleries downstairs are just icing on the cake. The property managers, Brown Stone, aren't great but that's to be expected.

Enjoy visiting froends win great balcony views. Very comfortable rooms with a nice atmosphere and…read morehelpful neighbors. My friend first lured me here with an open house and i was amazed to meet several people from my church here as well. I truly enjoy it!

My husband, daughter and I moved into the Grand Vistas 3 bedroom apartment with a solarium in March…read more2013. I can't believe we've been here 4 years and we're not ready to move again, or even looking any longer! My husband talks with the maintenance guys when he's walking the dog and we always find the office staff helpful and friendly. There are some great community-building activities that are put on, resident appreciation events, and community service opportunities. It's a great place! It's "affordable" - about the same as our previous home, which we owned. It's really lovely and we've been able to decorate and furnish just like we did in our house. I imagine if we want to get our security deposit back (should we decide to leave), we'll need to take the "furnishings" off the walls! We also rented a garage which comes with an external parking space as well so we always know where to park and we're leaving more space available for others. The pool was converted to a salt water pool two years ago and that's been really nice as I'm sensitive to chlorine gas. And it's cleaner!

We moved in Nov. 1st, we took occupancy on Oct. 23rd. Sometime between Sunday night at 9p and 6a…read moreMonday morning ( 12/20-12/21), our heat went out. Put in a request for maintenance, they came, said the compressor is bad, and to use the emergency heat until it could be fixed - which they said "they couldn't guarantee it would be by Christmas." Here it is, Christmas Eve, no further contact or update has been provided, we are still having to run our emergency heat. Monday (12/21) around 7:30a, I went to one of the storage closets to get a pack of diapers and notice the carpet was wet and mold on the wall around the baseboard and up about 5 inches on the wall. Put in another maintenance request. Someone came and looked, cut some of the wall, and showed me a broken piece of PVC pipe he found in the wall. They said that a plumber would be out 12/22. 12/22 at approx 9:30a, doorbell rings. Guy is here to look at the leak. There is a small crack that you can see through between the hinge and doorframe on our laundry area. I watched this man take a pair of plyers, forcibly unscrew my cold water hose from my washing machine, let water run out, and tighten it back. He then said "your hose wasn't tight I fixed it." I told him I had literally just watch what he did, and he said the same thing "hose was loose" it was not, as the man that was out here the day before looked and said that wasn't the issue. When I asked about the piece of broken PVC pipe the other guy found in the wall, the guy said "he doesn't know what he's talking about." Someone did come and spray the walls and the carpet in the closet area, but it smells like mildew and needs to be cleaned properly. No communication about further cleaning. I talked to the secretary at 10:04am 12/22 and requested the actual property manager call me. She was very rude, and I got rude right back, but here it is again, 12/24 and no call back. We literally have not even left been here for 2 months yet, and I have another 10 months to go. It is going to be long a drawn out. I highly suggest to anyone reading this, that you do not rent from these crooks. That is all they are, and they have made that very apparent.

After reading the unfavorable reviews, I was hesitant to rent through this company. I do not want…read moreto diminish anyone else's experience, however, I would like to share mine. The AC went out during the hottest day of the summer, and was on a weekend. They called Monday morning to let me know someone was on the way to repair. The AC was fixed within 30 minutes of arrival. There have been three other needs and their response has been same day and professional. I deducted one star for the interior paint job. You can see it was a spot / touch up job as the paint not quite matches. The company agreed to waive my requirement to paint upon move-out. Works for me!

Just shady! They collect all these application fees from tons of people and tell all the applicants…read moreits first come first serve when in fact they already have the first applicant set up to get the property (as they should, they just shouldn't keep charging other people and wasting their time). They advise the initial applicant to camp out overnight and then the company manipulates the available date online at the last minute to eliminate other applicants. I personally know 2 of the 5 people that shared this same story, the 2 I know were the ones who were told to camp out. After reading all of these reviews about this company, this was a blessing in disguise!

HOrrible communication. We notified of an extension and the employee that took it from us never…read morenotified of it. So we had to leave earlier than expected and without notice. They had rented our property before we knew. Also we were told nothing abnormal for return of our deposit to then receive a "above wear and tear" for painting...they will keep most of your deposit.